At a Glance
- Tasks: Create unforgettable client experiences and showcase luxury products with passion.
- Company: Join Givenchy at Harrods, a symbol of elegance and style.
- Benefits: Competitive pay, training opportunities, and a vibrant team culture.
- Other info: Dynamic environment with opportunities for career progression.
- Why this job: Be an ambassador for a prestigious brand and grow your retail skills.
- Qualifications: Passion for luxury retail and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Our Sales Associates are the first human expression of the Maison for many clients.
They are ambassadors of Givenchy’s values, service culture, and attention to detail, playing a vital role in creating welcoming, refined, and emotionally engaging experiences.
They succeed by being present, curious, and committed to learning—building strong foundations in service, product knowledge, and client engagement while contributing positively to the team and store environment.
Role Purpose
To deliver a high-quality client experience aligned with Maison standards, contribute to store performance, and develop strong foundations in selling, service, and clienteling.
- What You Own
- Your Client Interactions
- Welcoming clients with warmth, care, and professionalism.
- Delivering attentive, personalised service at every touchpoint.
- Learning to understand client needs, preferences, and style.
- Your Performance
- Building product knowledge, selling skills, and brand fluency.
- Actively seeking feedback and learning from peers and leaders.
- Taking responsibility for your own growth and progress.
- Your Contribution to the Team
- Supporting a positive, respectful, and collaborative team environment.
- Contributing to smooth client journeys and daily excellence.
- Upholding standards in behaviour, presentation, and attitude.
- Deliver refined, courteous, and consistent service.
- Support personalized client journeys under Maison guidelines.
- Contribute to a welcoming and emotionally engaging store atmosphere.
- Sales Contribution
- Support achievement of individual and store objectives.
- Apply selling techniques and storytelling learned through training.
- Demonstrate focus, reliability, and professionalism on the floor.
- Brand & Product Foundations
- Develop knowledge of collections, heritage, and craftsmanship.
- Communicate product information accurately and with enthusiasm.
- Represent the Maison through grooming, presentation, and conduct.
- Operational Discipline
- Execute transactions accurately and efficiently.
- Support stock, cash, and operational processes with care.
- Maintain a clean, organised, and elevated boutique environment.
- How You Grow
- Show curiosity, humility, and willingness to learn.
- Build confidence through consistency and preparation.
- Develop autonomy gradually while respecting standards.
- Take pride in representing the Maison.
- Profile
- Passion for luxury or premium retail.
- Good for interpersonal and communication skills.
- Eager to learn and upbeat attitude.
- Fluent in local language; additional languages are a strong asset.
- Success Looks Like
- Clients who feel welcomed, understood, and well cared for.
- Consistent contribution to team and store performance.
- Growing confidence and capability on the selling floor.
- Strong foundations in service, selling, and brand knowledge.
- Clear readiness to progress toward Senior Sales Associate.
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We think you need these skills to ace Sales Consultant - Givenchy - Harrods in London
Communication Skills
Problem-Solving Skills
Adaptability
Sales Skills
Time Management
Product Knowledge
Team Collaboration
