At a Glance
- Tasks: Support the boutique team in delivering exceptional client experiences and maintaining CELINE's prestigious brand image.
- Company: Join CELINE, an iconic French luxury fashion house under the LVMH Group.
- Benefits: Gain valuable experience in a dynamic retail environment with opportunities for personal growth.
- Other info: CELINE values diversity and offers an inclusive work environment for all talents.
- Why this job: Be part of a passionate team and immerse yourself in the world of luxury fashion.
- Qualifications: 1 year of customer-centric experience in fashion or luxury preferred; passion for CELINE essential.
The predicted salary is between 22500 - 27500 £ per year.
- POSITION : RETAIL INTERN
- TEMPORARY CONTRACT / LONDON
CELINE, founded in 1945 by Céline Vipiana, is an iconic French Leather-Goods, Fashion & Couture House belonging to the LVMH Group.
To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people.
- Job responsibilities
- YOUR WORK ENVIRONMENT
As a Retail Intern at CELINE, you will report to the Team Manager and support the boutique team in delivering an exceptional client experience while contributing to the daily life of the store.
Your enthusiasm for our collections, your sense of service, and your willingness to learn will enable you to support the team in upholding the sophistication, excellence, and timelessness of the Maison.
Working closely with the boutique team, you will contribute to maintaining CELINE’s prestigious brand image in every interaction.
- YOUR IMPACT
- Business Development
- Support the team in contributing to the store’s business success by assisting with sales activities and delivering a high level of service on the shopfloor.
- Assist Client Advisors in understanding client needs and providing a welcoming, attentive, and personalized experience.
- Support product presentation and preparation to ensure the boutique environment reflects CELINE’s standards of excellence.
- Develop knowledge of CELINE’s product universe and complementary categories to support cross-selling opportunities where relevant.
- Team and People
- Work collaboratively with the boutique team, supporting colleagues in daily activities and contributing to both individual and collective objectives.
- Foster a positive and proactive team spirit through reliability, flexibility, and a willingness to assist where needed.
- Demonstrate curiosity and openness, embracing opportunities to learn from experienced team members and develop within the Maison.
- Participate in team meetings and support follow-up actions where required.
- Client Development
- Welcome clients into the boutique and ensure they feel comfortable in the CELINE environment.
- Support the delivery of an exceptional client journey by assisting during client appointments, fittings, and sales ceremonies.
- Contribute to building strong client relationships through attentive service and a client‑centric mindset.
- Develop an understanding of personalized clienteling and the importance of long‑term client loyalty.
- Support client-related preparations, including gifting coordination and product readiness where applicable.
- Operations Excellence
- Uphold CELINE’s standards of compliance by adhering to internal procedures and guidelines, ensuring smooth and efficient store operations.
- Be actively part of the operational life of the store: Visual merchandising, restocking, transfers, after‑sales service, inventory management.
- Assist in maintaining accurate operational follow‑up documents and providing administrative support linked to boutique activity.
- Support the preparation and coordination of in‑store events, client appointments, and boutique materials where necessary.
- Help maintain the highest standards of organization, cleanliness, and presentation, both front and back of house.
- Image & Brand
- Act as a CELINE ambassador by embodying the Maison’s values, service standards, and professional image.
- Develop knowledge of CELINE’s heritage, collections, and product stories to support the team in enriching the client experience.
- Maintain the highest standards of grooming and personal presentation in line with CELINE’s image.
- Contribute to preserving the elegant and sophisticated atmosphere of the boutique at all times.
- Profile
- KEY FOR SUCCESS
Experience
- You bring at least 1 year of professional experience in a customer centric role, within the fashion or luxury industry.
- A first experience in retail, hospitality, client service, or a customer‑facing environment would be an advantage.
- Passion for luxury fashion and a deep understanding of CELINE's products, heritage, and brand identity.
- Client‑centric mindset with a focus on delivering exceptional experiences and building lasting relationships.
- A passion for challenges and a collective drive to achieve set objectives.
- Initiative, a sense of service, natural curiosity, open-mindedness, optimism, and empathy are crucial for success at CELINE.
- Adaptability and flexibility to meet the demands of a dynamic retail environment.
- Strong ethical compass and commitment to compliance and corporate social responsibility.
- Basic proficiency in Microsoft Office would be an advantage.
Languages
- English, proficiency of other language(s) will be an advantage
- Additional information
- OUR COMMITMENT
As part of our #CELINECARES approach, CELINE is committed to building an inclusive and respectful work environment where every employee can develop and thrive.
We value diversity in all its forms — origins, identities, orientations, generations, abilities and life situations — and implement concrete actions to promote inclusion.
Our disability policy aims to ensure equal opportunities for all our talents, with personalized accommodations if necessary.
If you require specific assistance during the recruitment process, please do not hesitate to let us know.
At CELINE, we believe that the strength of our Maison lies in the uniqueness of our employees.
Celine is a luxury French fashion House founded in 1945 by Céline Vipiana.
Crafting Dreams Starts With Yours
At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture.
We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind.
Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential.
We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.
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Retail Intern - CELINE - London employer: LVMH Group
At Glenmorangie, part of the LVMH family, we pride ourselves on being an exceptional employer that champions diversity, equity, and inclusion. Our supportive work culture fosters employee growth through flexible working arrangements, generous leave entitlements, and a commitment to mental and physical wellbeing, including discounted gym memberships. Join us in the Scottish Highlands, where your contributions are valued, and you can thrive in a dynamic environment dedicated to crafting excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Intern - CELINE - London
✨Get to Know the Local Retail Scene
Hit the pavement and explore retail shops in your area. Chat with managers or staff – many stores love to hire interns who express genuine interest and enthusiasm. You'll get a feel for the vibe and might even stumble upon internship opportunities that aren't advertised yet!
✨Utilise Social Media and Community Events
Follow local retail brands and stores on social media for intern roles—they often post opportunities there. Don't forget to attend community events or shop openings related to retail in your area. It's a goldmine for meeting people and sourcing those hidden internships!
✨Leverage University Career Services
As an intern seeker, your university’s career services can be your best friend. They often have exclusive listings and connections with local retail businesses looking for interns. Make an appointment, polish your pitch, and let them help you land that amazing position!
✨Show Off Your Personal Projects
If you've done any retail-related projects or volunteer work, showcase them! Whether it's a school project, a pop-up shop, or even just your deep love for retail blogging, these experiences can make you stand out. Be sure to connect them to your application when applying through our website—we love seeing that initiative!
We think you need these skills to ace Retail Intern - CELINE - London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, it's all about the customer! Highlight your previous experience in customer service, even if it was through a part-time job, volunteering, or any relevant roles. We want to see how you can connect with customers and handle their queries with a smile.
Make It Personal with Your Cover Letter:As an intern, your motivation and eagerness to learn are key. Use your cover letter to express your passion for retail and why you're keen to intern at LVMH Group. Share any relevant coursework or projects that reflect your interest in the sector.
Include Relevant Retail Experience:If you’ve worked in retail or have any experience that relates to the industry, be sure to mention it in your CV. Whether it’s handling transactions, stocking shelves or assisting customers, we want to see your hands-on experience shine through.
Emphasise Your Teamwork:Retail is all about working in teams. Talk about any group projects during school or activities you've been involved in that required collaboration. Showing us you can work well with others will help you stand out in your application.
How to prepare for a job interview at LVMH Group
✨Show Your Customer Service Skills
In retail, customer service is king! Be prepared to discuss your approach to handling different customer scenarios. Think of a time when you went above and beyond for a customer—this will show LVMH Group that you value customer satisfaction.
✨Demonstrate Your Sales Savvy
As an intern, knowing how to sell is a big deal. Brush up on basic sales techniques and be ready to tackle some role-play scenarios where you might have to sell a product to the interviewer. This not only shows your ability to engage customers but also your enthusiasm for the role at LVMH Group.
✨Understand the Store's Products
Familiarise yourself with the product range LVMH Group offers. Knowing the ins and outs of the items on sale can help you relate to customers better. Be prepared to answer questions about how specific products meet customer needs—simple, right?
✨Express Your Learning Motivation
As an intern, they know you’re there to learn, so let your motivation shine through! Talk about what you hope to gain from this internship at LVMH Group and how you can bring fresh ideas to the table. Showing that you’re eager to absorb knowledge will set you apart!
