At a Glance
- Tasks: Support retail operations and collaborate with teams to drive sales and performance.
- Company: Join the iconic House of Dior, a symbol of luxury and beauty.
- Benefits: Gain valuable experience in a prestigious brand with potential career growth.
- Other info: Dynamic environment with opportunities to learn from industry leaders.
- Why this job: Be part of a dream team shaping the future of luxury retail.
- Qualifications: Strong analytical skills and excellent communication; experience in luxury is a plus.
The predicted salary is between 40500 - 49500 £ per year.
Do you wish to join the House of Dreams?
At the House of Dior, you will continue to perpetuate the dream of Christian Dior: that of a more beautiful and happier world.
You will play a role towards achieving our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.
This vision is carried by our six values that you will embody daily as designers of dreams - values that engage and define us:
- Create Passionately
- Craft together with joy
- Excel for ultimate luxury
- Lead with audacity
- Cultivate Triumphant inclusivity
- Commit and act to re-enchant the world
Design your dreams with Dior.
- Main Responsibilities
- Retail Operations
- Liaising between Head Office and the Retail Field Team.
Support the retail team in daily tasks and projects to support the field and store based team, reporting and general admin.
- Support in day to day Retail Operations administration tasks.
- Create incentive communication followed by tracking & monitoring results and performance
- Support in managing excel Target setting document shared with UK & IRE Field Team to set Dior Ambassador targets.
- Collate weekly retail excel reporting for Senior Leadership.
- RGAs (Customer Returns) process RGAs as given from UK & IRE Field Team.
- Manage Back Office data accurately in all Retail Digital tools (Salesforce, Infoware & Power BI)
- Support in managing all retail help inboxes for Dior Ambassadors & Field Team to resolve any queries or issues at point of sale.
- Liaising with CRM, Commercial, Marketing and Merchandising teams to maximise retail sell out
- Ensure purchase orders and invoices are cleared in a timely manner via SAP, tracking retail spend is in-line with Retail budget.
- Support with store Agency bookings and invoicing.
- Coordinate and assist with booking all retail excursions including hotel, flight and activities bookings.
- Insights
- Support team with admin requests of sell in and sell out data.
- Collate retailer reports and produce PCD Retail Results for Senior Leadership meeting on Monday by 2pm.
- Align with Marketing and Insights teams on new product forecasts and update tracking document.
- Ownership of commercial catalogue and action sheet (tracking documents) which inform the wider Commercial team of forecasted allocations for retailers.
- Update and maintain SKU files which feed into Monday reporting, used daily by wider team
- Update and distribute sales trackers to wider team on a weekly basis.
- Ownership of LVMH Beauty weekly report; update for PCD and ensure all other brands have completed in a timely manner to send to the Senior Leadership team.
- Key Competencies
- Ability to work and communicate cross-functionally
- Awareness of business priorities and clear communication with Manager(s) to achieve all tasks in a timely manner
- Confident user of Excel
- Analytical skills
- Highly numerate
- Solid interpersonal skills
- Team player
- Microsoft office: Excel, Word and Power Point
- SAP (preferable, not essential)
- Profile
- Graduate from a Business school with strong analytical skills and excellent communication skills
- Experience in sales and or marketing within the luxury environment would be a distinct advantage but not essential
Reports To
- Retail Operations Manager & Senior Commercial Insights Manager
- #J-18808-Ljbffr
Retail Analyst Intern in London employer: LVMH Group
As a leading beauty retailer in Belfast, we pride ourselves on fostering a vibrant and inclusive work culture that values every team member's contribution. Our commitment to employee growth is reflected in our professional training programmes and the opportunity for performance-based commission, ensuring that your passion for beauty translates into meaningful rewards. Join us to be part of a dynamic team dedicated to delivering exceptional customer service while enjoying generous employee discounts and a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Analyst Intern in London
✨Get to Know the Local Retail Scene
Hit the pavement and explore retail shops in your area. Chat with managers or staff – many stores love to hire interns who express genuine interest and enthusiasm. You'll get a feel for the vibe and might even stumble upon internship opportunities that aren't advertised yet!
✨Utilise Social Media and Community Events
Follow local retail brands and stores on social media for intern roles—they often post opportunities there. Don't forget to attend community events or shop openings related to retail in your area. It's a goldmine for meeting people and sourcing those hidden internships!
✨Leverage University Career Services
As an intern seeker, your university’s career services can be your best friend. They often have exclusive listings and connections with local retail businesses looking for interns. Make an appointment, polish your pitch, and let them help you land that amazing position!
✨Show Off Your Personal Projects
If you've done any retail-related projects or volunteer work, showcase them! Whether it's a school project, a pop-up shop, or even just your deep love for retail blogging, these experiences can make you stand out. Be sure to connect them to your application when applying through our website—we love seeing that initiative!
We think you need these skills to ace Retail Analyst Intern in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, it's all about the customer! Highlight your previous experience in customer service, even if it was through a part-time job, volunteering, or any relevant roles. We want to see how you can connect with customers and handle their queries with a smile.
Make It Personal with Your Cover Letter:As an intern, your motivation and eagerness to learn are key. Use your cover letter to express your passion for retail and why you're keen to intern at LVMH Group. Share any relevant coursework or projects that reflect your interest in the sector.
Include Relevant Retail Experience:If you’ve worked in retail or have any experience that relates to the industry, be sure to mention it in your CV. Whether it’s handling transactions, stocking shelves or assisting customers, we want to see your hands-on experience shine through.
Emphasise Your Teamwork:Retail is all about working in teams. Talk about any group projects during school or activities you've been involved in that required collaboration. Showing us you can work well with others will help you stand out in your application.
How to prepare for a job interview at LVMH Group
✨Show Your Customer Service Skills
In retail, customer service is king! Be prepared to discuss your approach to handling different customer scenarios. Think of a time when you went above and beyond for a customer—this will show LVMH Group that you value customer satisfaction.
✨Demonstrate Your Sales Savvy
As an intern, knowing how to sell is a big deal. Brush up on basic sales techniques and be ready to tackle some role-play scenarios where you might have to sell a product to the interviewer. This not only shows your ability to engage customers but also your enthusiasm for the role at LVMH Group.
✨Understand the Store's Products
Familiarise yourself with the product range LVMH Group offers. Knowing the ins and outs of the items on sale can help you relate to customers better. Be prepared to answer questions about how specific products meet customer needs—simple, right?
✨Express Your Learning Motivation
As an intern, they know you’re there to learn, so let your motivation shine through! Talk about what you hope to gain from this internship at LVMH Group and how you can bring fresh ideas to the table. Showing that you’re eager to absorb knowledge will set you apart!
