SEPHORA UK is seeking a Customer Experience Manager in London to shape store-level strategies, lead a high-performing team, and deliver immersive, personalised journeys for customers. You’ll partner with Beauty hubs, craft transformative in-store experiences, and drive service excellence across all touchpoints.
Ideal candidates bring proven CX leadership in retail, strong communication, and a data-driven mindset to improve satisfaction and commercial results.
#J-18808-LjbffrOmni-Channel CX Leader for Immersive Beauty in London employer: LVMH Group
As a leading beauty retailer in Belfast, we pride ourselves on fostering a vibrant and inclusive work culture that values every team member's contribution. Our commitment to employee growth is reflected in our professional training programmes and the opportunity for performance-based commission, ensuring that your passion for beauty translates into meaningful rewards. Join us to be part of a dynamic team dedicated to delivering exceptional customer service while enjoying generous employee discounts and a supportive environment.