HR Business Partner - Retail in London
HR Business Partner - Retail

HR Business Partner - Retail in London

London Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
LVMH Group

At a Glance

  • Tasks: Support store leaders in building engaged, high-performing teams and manage HR operations.
  • Company: Join Sephora, a beauty brand that values diversity and inclusivity.
  • Benefits: Empowering culture, opportunities for growth, and a supportive community.
  • Other info: Flexible work environment with excellent career development opportunities.
  • Why this job: Make a real impact on employee experience in a dynamic retail environment.
  • Qualifications: Strong HR experience, coaching skills, and a CIPD qualification preferred.

The predicted salary is between 36000 - 60000 ÂŁ per year.

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

The Opportunity

We have an exciting opportunity for a Retail HR Business Partner to join SEPHORA UK and play a key role in shaping the employee experience across our growing retail network across the South region, including London. In this role, you’ll be a trusted partner to our Store Leadership teams, supporting them in building strong, engaged, high‑performing teams. From employee relations and performance management to HR operations, analytics and talent support, you’ll bring consistency, clarity, and expertise to all areas of people management. Working closely with the Head of HR for Retail, you’ll help foster a culture where our teams feel empowered, supported, and inspired, all while contributing to the next chapter of Sephora’s expansion across the UK.

What you’ll be doing…

  • Advise and coach store leaders on effective people management, ensuring alignment with policies and employment law.
  • Act as a trusted point of contact for store teams, supporting performance, conflict resolution, and day‑to‑day HR queries.
  • Partner with the ER Manager to support or lead ER cases (absence, performance, misconduct) and ensure accurate case reporting.
  • Oversee HR documentation and administration, ensuring all processes are completed accurately and on time.
  • Monitor absence trends through monthly reporting and ensure RTWs and follow‑up conversations are completed.
  • Partner with store leaders to deliver the engagement survey, drive participation, and action key focus areas.
  • Support cyclical HR activities (e.g., performance reviews, development processes) to promote a consistent employee experience.
  • Drive effective internal communication across retail teams to ensure information is clear, timely, and engaging.
  • Prepare HR reports and insights to support data‑driven decision‑making across the retail business.

What you’ll bring…

  • Strong generalist HR experience, ideally within fast‑paced retail or high‑volume environments.
  • CIPD qualification (or working towards) is preferred.
  • Proven experience supporting managers with people issues and coaching leaders.
  • High levels of resilience and the ability to work with agility through constant change.
  • Strong commercial awareness and exceptional people skills.
  • Outstanding organisation, accuracy, and prioritisation skills.
  • Excellent communication skills with the ability to influence at all levels.
  • A hands‑on, solutions‑focused approach, with flexibility and adaptability.
  • Proficiency in Microsoft Office (Word, Outlook, PowerPoint, Excel) and experience with HR systems.

While at Sephora, you’ll find…

  • Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
  • Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead.
  • Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference.

Join us and belong to something beautiful. At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.

HR Business Partner - Retail in London employer: LVMH Group

Sephora is an exceptional employer that prioritises community, empowerment, and personal growth, making it a fantastic place for HR professionals to thrive. With a strong focus on inclusivity and diversity, employees are encouraged to unlock their potential while contributing to a vibrant retail environment across the South region, including London. The company offers robust support for career development, a culture of learning, and the opportunity to make a meaningful impact every day.
LVMH Group

Contact Detail:

LVMH Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land HR Business Partner - Retail in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the retail HR space. Attend industry events, join relevant online groups, and don’t be shy about reaching out to current employees at Sephora. You never know who might help you land that interview!

✨Tip Number 2

Prepare for those interviews by researching Sephora’s culture and values. Understand their commitment to diversity and inclusivity, and think about how your experience aligns with that. Bring examples of how you've empowered teams or handled HR challenges in the past.

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or family to get comfortable with common HR questions. Focus on showcasing your people skills and how you can contribute to building high-performing teams at Sephora.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Sephora family. Let’s make it happen!

We think you need these skills to ace HR Business Partner - Retail in London

HR Generalist Experience
Employee Relations
Performance Management
Coaching Skills
Conflict Resolution
HR Documentation and Administration
Data Analysis
Engagement Survey Management
Communication Skills
CIPD Qualification
Resilience
Commercial Awareness
Organisational Skills
Microsoft Office Proficiency
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the HR Business Partner role. Highlight your generalist HR experience, especially in retail, and don’t forget to mention any CIPD qualifications or relevant coaching experience.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about HR and how you can contribute to Sephora’s culture of empowerment and inclusivity. Be genuine and let your personality come through!

Showcase Your People Skills: In your application, emphasise your ability to support and coach store leaders. Share examples of how you've successfully managed people issues or driven engagement in previous roles. We want to see your outstanding communication skills in action!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!

How to prepare for a job interview at LVMH Group

✨Know Your HR Stuff

Make sure you brush up on your HR knowledge, especially around employee relations and performance management. Be ready to discuss how you've handled similar situations in the past and how you can bring that expertise to Sephora.

✨Showcase Your People Skills

This role is all about connecting with people, so be prepared to demonstrate your exceptional communication skills. Think of examples where you've influenced or coached leaders effectively, and be ready to share those stories.

✨Embrace Diversity and Inclusion

Sephora values diversity, so show that you understand its importance in the workplace. Share your thoughts on how you can contribute to an inclusive culture and support a diverse team environment.

✨Be Data-Driven

Since the role involves preparing HR reports and insights, highlight your experience with data analysis. Discuss how you've used data to drive decision-making in previous roles, and be ready to talk about any HR systems you're familiar with.

HR Business Partner - Retail in London
LVMH Group
Location: London

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