At a Glance
- Tasks: Welcome customers, provide personalised service, and support the sales team in a luxury environment.
- Company: Join the iconic House of Dior and be part of a passionate team.
- Benefits: Gain valuable experience in luxury retail with opportunities for growth.
- Other info: Full-time role with flexible hours; immediate start required.
- Why this job: Immerse yourself in the world of luxury and create memorable experiences for clients.
- Qualifications: Experience in customer service, excellent communication skills, and a passion for Dior.
The predicted salary is between 31050 - 37950 £ per year.
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family.
We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
We are currently seeking a Host for the House of Dior in New Bond Street to support the sales team to deliver a seamless journey to our clients.
The successful candidate will have considerable experience in front of house or customer service role where they have a genuine desire to deliver service excellence and create a memorable experience for each customer.
Please note: Candidates must be available to work full-time 40 hours per week, with Monday to Sunday flexibility.
Available to start immediately and has the right to work in the UK.
- Job responsibilities
- Welcome each of our customers entering the boutique and maintain 100% customer recognition of regular customers and VIPs.
- Understand customers’ needs and orientate them in the boutique.
- Act as an ambassador of the boutique and the brand explaining its organisation, its history, its pieces of art, etc.
- Assist customers with personalised services and respond effectively and at pace to all their needs.
- Remembering customers' preferences and special needs.
- Provide the highest standard of customer service at all times.
- Be immaculately dressed and groomed.
- Learn the best possible manners for every conceivable situation.
- Assist and work closely with the sales team to ensure all customers’ expectations are met.
- Demonstrate an ability to maintain confidentiality and privacy.
- Carry out any additional duties as directed by the management team.
- Profile
- Previous experience as a Host within a luxury fast paced environment or relevant experience within high end hospitality
- Outstanding interpersonal and communication skills.
- Ability to make connections with customers through storytelling and discovering commonalities.
- Attentive and proactive with exceptional attention to small details.
- A passion for Christian Dior and our collections.
- Fluency in a second language (preferred).
- Additional information
- Available to start immediately.
- Must be available for at least 6 months.
- Must have Monday to Sunday flexibility to work.
“Whatever you do – whether for work or pleasure – do it with passion! Live with passion,” wrote Christian Dior.
Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art.
The young Normandy native and several friends opened an art gallery when he was just 23.
In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong.
Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy.
His visionary spirit celebrated and enchanted women the world over.
In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.
Crafting Dreams Starts With Yours
At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture.
We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind.
Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential.
We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.
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Guest Relations Intern - New Bond Street Boutique (FULL-TIME) in London employer: LVMH Group
At Glenmorangie, part of the LVMH family, we pride ourselves on being an exceptional employer that champions diversity, equity, and inclusion. Our supportive work culture fosters employee growth through flexible working arrangements, generous leave entitlements, and a commitment to mental and physical wellbeing, including discounted gym memberships. Join us in the Scottish Highlands, where your contributions are valued, and you can thrive in a dynamic environment dedicated to crafting excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Relations Intern - New Bond Street Boutique (FULL-TIME) in London
✨Get to Know the Customer Support Community
Dive into relevant forums and communities like the Customer Support subreddit or platforms like Support Driven. Engaging in discussions and sharing your thoughts can help us spot you when internship opportunities arise!
✨Leverage University Resources
Check out your university’s career services for internship listings specifically in customer support. They often have connections with local companies, and you might even find exclusive opportunities that aren’t posted elsewhere.
✨Showcase Your Problem-Solving Skills
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We think you need these skills to ace Guest Relations Intern - New Bond Street Boutique (FULL-TIME) in London
Some tips for your application 🫡
Show Your Customer-Centric Attitude:In customer support, your ability to empathise and effectively communicate with customers is key. Make sure your cover letter reflects your enthusiasm for helping others—share any relevant volunteer experiences or informal roles where you've had to assist people or solve their problems.
Highlight Soft Skills That Shine:Alongside your CV, you want to emphasise your soft skills—think communication, patience, and problem-solving. Use specific examples in your application to showcase how you've put these skills into practice, whether in previous jobs, volunteering, or even group projects at uni.
Tailor Your CV to Include Relevant Experience:Your CV should highlight any customer service-related experience you have, even if it was a part-time gig or an internship. It’s not just about the job title; consider detailing how you managed customer inquiries and resolved issues—this is what customer support is all about!
Express Your Eagerness to Learn:As an intern, you're here to learn, right? In your cover letter, express your eagerness to gain more skills and knowledge in the customer support field. Mention any specific areas you’re particularly interested in, and let LVMH Group know you’re keen to grow alongside their team.
How to prepare for a job interview at LVMH Group
✨Know Your Customer Support Tools
Familiarise yourself with customer support tools like Zendesk or Freshdesk, as these might come up in conversation. Have a basic understanding of how they work, and perhaps even try to explore their features through free trials or tutorials.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to discuss past experiences where you’ve successfully resolved issues for others. Think of good examples from school or previous jobs that highlight your ability to handle customer queries or complaints.
✨Emphasise Your Willingness to Learn
As an intern, they're not just looking for experience—show them your eagerness to learn and grow. Share what excites you about customer support and how enthusiastic you are to develop new skills with LVMH Group.
✨Prepare for Scenario-Based Questions
Expect hypothetical questions where you might need to demonstrate how you'd handle specific customer scenarios. Practise responses to situations like dealing with an upset customer or troubleshooting a product issue.