At a Glance
- Tasks: Drive fragrance and beauty sales while providing a personalised luxury service to customers.
- Company: Join the iconic House of Dior, a symbol of French luxury and beauty.
- Benefits: Be part of a diverse team with opportunities for personal growth and development.
- Other info: Embrace inclusivity and creativity in a vibrant work environment.
- Why this job: Become a brand ambassador and inspire clients with your passion for luxury fragrances.
- Qualifications: Experience in luxury sales and a love for beauty and fragrance is essential.
The predicted salary is between 30000 - 40000 € per year.
Do you wish to join the House of Dreams? In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world. You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope. This vision is carried by our six values that you will embody daily as designers of dreams - values that engage and define us: Craft together with joy, Lead with audacity, Cultivate Triumphant inclusivity, Commit and act to re-enchant the world. Design your dreams with Dior.
Your Impact: As a Beauty Consultant for Parfums Christian Dior, you are a brand ambassador. In your role, you are responsible for driving fragrance & beauty sales by achieving your sales targets while promoting the brand and providing a personalised luxury service to customers. Through your passion for the brand you will demonstrate an attitude that befits Parfums Christian Dior at all times.
Job Responsibilities
- Sales: To be an expert in Fragrance, makeup and skincare, able to present and apply products to inspire and gain new clients.
- To proactively sell Parfums Christian Dior products and provide a luxury standard of service and experience to customers.
- To be aware of and achieve or exceed sales targets, as set by your line manager.
- To proactively link & cross sell over all product categories, to increase average transaction value (ATV) and items per transaction (IPT).
- Service: To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients.
- To initiate contact with clients and welcome them both on counter and through traffic stopping.
- To develop personal relationships with clients and gain loyalty, introducing the DIOR “My Exclusive Loyalty Programme” reward scheme to all clients.
- To educate clients on Parfums Christian Dior products and the brand’s rich heritage.
- KPI - to deliver expertise in a Clients Experience (CX) & NPS feedback scores.
- General: To participate in merchandise management and ensure that it is in line with Corporate guidelines, protecting the brand’s image.
- To monitor stock levels, report any issues and ensure that there are sufficient levels.
- To adhere to all company procedures and policies, as outlined in the employee handbook.
- To build a strong Brand database - update ipos tool with client data including all sales and client profile.
- To develop and utilise customer database on ipos to build clientele (phone calls, product launch events and appointments).
* The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects.
Profile
- Previous experience working in a luxury, consultative sales role is required.
- Experience in beauty and/or fragrance sales is advantageous.
- Soft skills that align with our values:
- Creative: able to recreate the emotions in clients of what fragrance was designed to encapsulate.
- Lead with Audacity: Tenacious: willing to go the extra mile to ensure customer leaves having received the very best luxury service.
- Driven and results oriented: seeking out ways to continually grow the business through events and counter activity.
- Self-confident: able to approach and engage with customers at ease, using your strong selling skills.
- Excel for Ultimate Luxury: Immaculately groomed and presented: embodying the elegance that customers have come to identify with Parfums Christian Dior.
Hard Skills
- Expert knowledge of fragrances: able to evoke passionate responses to fragrance notes.
- Product knowledge: knowledgeable on all Parfums Christian Dior products, especially fragrances.
- Selling techniques: proven ability to achieve or exceed sales targets and link-sell across product categories.
- Client relationship management: ability to develop personal relationships with clients and introduce loyalty schemes.
- Merchandise management: understanding and adherence to corporate guidelines.
- Inventory monitoring: ability to monitor stock levels and report issues.
Additional Information
Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength. At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily. (If you require any reasonable adjustments within the application process, feel free to indicate it in your application).
Dior LCP Fragrance Consultant - Selfridges London employer: LVMH Group
At Parfums Christian Dior, we pride ourselves on being an exceptional employer that fosters a culture of creativity, inclusivity, and personal growth. Working as a Fragrance Consultant at our Selfridges London location not only allows you to embody the elegance of French luxury but also offers opportunities for professional development through engaging client relationships and a commitment to excellence. Join us in creating a beautiful and joyful world while enjoying a supportive environment that values your unique contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Dior LCP Fragrance Consultant - Selfridges London
✨Tip Number 1
Get to know the brand inside out! Dive deep into Dior's history, values, and product range. This knowledge will not only impress during interviews but also help you connect with customers authentically.
✨Tip Number 2
Network like a pro! Attend beauty events or workshops where you can meet industry professionals. Building relationships can lead to job opportunities that aren’t even advertised yet!
✨Tip Number 3
Practice your sales pitch! Role-play with friends or family to refine your approach. Being able to confidently sell Dior products will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Dior family and ready to embody our values.
We think you need these skills to ace Dior LCP Fragrance Consultant - Selfridges London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for Dior and the beauty industry shine through. Share why you want to be part of this dream house and how you embody the values of joy, audacity, and inclusivity.
Tailor Your Experience:Make sure to highlight any previous experience in luxury sales or beauty consultancy. Use specific examples that demonstrate your ability to connect with clients and achieve sales targets, as this will resonate with us at Dior.
Be Personal and Engaging:Your application should reflect your personality! Use a friendly tone and engage the reader by sharing anecdotes or experiences that showcase your skills in building client relationships and providing exceptional service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join the House of Dreams!
How to prepare for a job interview at LVMH Group
✨Know Your Fragrance
Dive deep into the world of fragrances before your interview. Familiarise yourself with Dior's product range, especially their bestsellers. Being able to discuss specific notes and how they evoke emotions will show your passion and expertise.
✨Embody the Brand
Dress impeccably and present yourself in a way that reflects the elegance of Dior. Your appearance should resonate with the luxury image of the brand. Remember, you’re not just interviewing for a job; you’re representing a prestigious house.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully met or exceeded sales targets in previous roles. Be ready to discuss your approach to building client relationships and how you’ve used those connections to drive sales.
✨Engage with Inclusivity
Demonstrate your understanding of inclusivity and how it plays a role in customer service. Share experiences where you’ve embraced diversity in your work, showing that you can connect with a wide range of clients and make them feel valued.
