At a Glance
- Tasks: Connect with clients and deliver exceptional experiences in a fast-paced environment.
- Company: Join LOEWE, a passionate and ambitious luxury brand.
- Benefits: Gain valuable experience in fashion and build lasting relationships.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be part of a creative team and immerse yourself in fashion, art, and culture.
- Qualifications: Experience in customer service and a love for fashion is essential.
The predicted salary is between 22000 - 26000 € per year.
Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company. As Client Advisor, you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals.
Job responsibilities
- Achieve individual and store objectives.
- Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
- Engage with all clients and develop long lasting relationships.
- Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes.
- Master and transmit our brand history and heritage.
- Highlight our product categories through your product knowledge and storytelling.
- Develop and grow your client book, updating client information on the relevant company tools.
- Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
- Actively participate in visual merchandising in accordance with LOEWE’s visual standards.
- Maintain products in an efficient, clean, secure, and organized manner; front and back of house.
- Support with inventory management and ad hoc back of house tasks.
- Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behavior.
Profile
What is important for the role:
- Proven experience in achieving individual goals and contributing to team results.
- Experience within a similar customer centric role.
- A deep interest in Fashion, Art, and Culture.
- Be naturally inclusive and open minded.
- Confident, service orientated, adaptable and empathetic in style and approach.
- Effective communication skills with the sensitivities to build and maintain a client portfolio.
- Results driven with a commercial mindset without compromising on the Team Player attitude.
- Fluent in English and an additional language is a bonus.
Client Advisor - Loewe - Heathrow T3 in London employer: LVMH Group
At LOEWE, we pride ourselves on fostering a vibrant and inclusive work culture where creativity thrives and every day presents new learning opportunities. As a Client Advisor at Heathrow T3, you will not only engage with passionate colleagues but also enjoy exceptional employee growth prospects, competitive benefits, and the chance to build meaningful relationships with clients in a dynamic retail environment that celebrates fashion, art, and culture.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor - Loewe - Heathrow T3 in London
✨Tip Number 1
Get to know the brand inside out! Dive into LOEWE's history and product lines. This way, when you chat with potential clients or during interviews, you can show off your knowledge and passion, making you stand out.
✨Tip Number 2
Practice your people skills! Engage in conversations with friends or family about fashion and art. The more you connect with others, the better you'll be at building those long-lasting relationships that LOEWE values.
✨Tip Number 3
Show your adaptability! Think of examples from your past where you’ve had to adjust to new situations or challenges. Being able to demonstrate this will highlight your service-oriented mindset and team player attitude.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the LOEWE team.
We think you need these skills to ace Client Advisor - Loewe - Heathrow T3 in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for fashion, art, and culture shine through. We want to see how your interests align with LOEWE's values, so don’t hold back on sharing what excites you about the brand!
Be Personable:Remember, this role is all about connecting with clients in a warm and engaging way. Use a friendly tone in your application to reflect your personality and show us how you can create memorable experiences for our clients.
Highlight Your Experience:Make sure to detail any previous roles where you’ve achieved individual goals or contributed to team success. We’re looking for evidence of your customer-centric approach, so share specific examples that demonstrate your skills.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our team!
How to prepare for a job interview at LVMH Group
✨Know Your Brand Inside Out
Before the interview, dive deep into LOEWE's history, values, and product lines. Being able to discuss the brand's heritage and how it connects with fashion, art, and culture will show your genuine interest and help you stand out.
✨Showcase Your People Skills
As a Client Advisor, connecting with clients is key. Prepare examples of how you've built relationships in previous roles. Think about times when you exceeded client expectations and be ready to share those stories during the interview.
✨Demonstrate Your Team Spirit
LOEWE values collaboration, so be prepared to discuss how you've contributed to team goals in the past. Highlight experiences where you worked effectively with others to achieve results, showing that you're not just focused on individual success.
✨Dress the Part
Since this role is in fashion retail, your appearance matters. Dress in a way that reflects LOEWE's style while still being comfortable. This shows that you understand the brand's aesthetic and are serious about the position.
