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For Companies At a Glance
- Tasks: Promote luxury beauty products and provide personalised service to customers.
- Company: Join the prestigious Guerlain brand under LVMH, known for excellence and innovation.
- Benefits: Competitive pay, growth opportunities, and a vibrant team culture.
- Why this job: Be a brand ambassador and make a real impact in the beauty industry.
- Qualifications: Passion for beauty, strong communication skills, and a drive to exceed sales targets.
- Other info: Dynamic environment with opportunities for personal and professional development.
The predicted salary is between 24000 - 36000 £ per year.
As a Beauty Consultant for Guerlain, you are a brand ambassador. In your role, you are responsible for achieving your sales targets while promoting the brand image and providing a personalised luxury service to customers. Through your passion for the brand, you will demonstrate an attitude that befits Guerlain at all times.
MAIN RESPONSIBILITIES
- SALES
- To pro-actively sell Guerlain products and provide a luxury standard of service to customers.
- To be aware of and achieve or exceed sales targets, as set by your line manager.
- To pro-actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU).
- To be knowledgeable on all Guerlain products and be able to propose personalised products to clients and confidently and appropriately overcome any objections.
- Demonstrate products on clients by means of flash make-overs and confidently explain the benefits of each product.
- To initiate contact with customers and welcome them both on counter and through traffic stopping.
- To identify, understand and reformulate the client needs.
- To develop personal relationships with clients and to gain loyalty.
- To educate clients on Guerlain products and the brand.
- To achieve target for Mystery Shopping.
- To participate in merchandise management and ensure that it is in line with Corporate guidelines.
- To monitor stock levels, report any issues to the Counter Manager and ensure that there are sufficient levels.
- To conduct all assigned operational and administrative tasks.
- To be a Guerlain brand ambassador and representative at all times.
- To adhere to all Company procedures and policies, as outlined in the employee handbook.
- To build relationships with store management and adhere to all store policies and procedures.
- To carry out any additional duties as directed by the management team.
PERSON SPECIFICATION
In order to be successful in this role, you will be:
- Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service.
- Driven and results orientated; seeking out ways to continually grow the business through events and counter activity.
- Self-confident; you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale.
- You will be able to demonstrate cosmetics and make-up application knowledge, and through excellent communication skills, be able to identify key items that would suit the customers’ needs.
- Immaculately groomed and presented; you will embody the elegance that customers have come to identify with Guerlain.
Guerlain Beauty Consultant employer: LVMH Group
Contact Detail:
LVMH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guerlain Beauty Consultant
✨Tip Number 1
Get to know Guerlain inside out! Familiarise yourself with their products and brand story. This way, when you chat with customers, you can share your passion and knowledge, making you a standout candidate.
✨Tip Number 2
Practice your sales pitch! Role-play with friends or family to get comfortable with linking products and overcoming objections. The more confident you are, the better you'll connect with customers and hit those sales targets.
✨Tip Number 3
Network like a pro! Attend beauty events or workshops to meet industry folks and potential clients. Building relationships can lead to referrals and opportunities that might just land you that dream job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out!
We think you need these skills to ace Guerlain Beauty Consultant
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty and luxury shine through. Share personal experiences with Guerlain products and how they resonate with you. We want to see that you're not just applying for a job, but that you're genuinely excited about being a part of the Guerlain family.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that align with the role of a Beauty Consultant. Highlight your sales achievements and any relevant customer service experience. We appreciate when candidates take the time to connect their background with what we’re looking for.
Be Immaculate and Professional: Since you'll be representing the Guerlain brand, ensure your application is polished and professional. This means checking for typos, using a clean format, and presenting yourself in a way that reflects the elegance of the brand. We believe first impressions matter, even on paper!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there. Let’s make this process as smooth as possible together!
How to prepare for a job interview at LVMH Group
✨Know Your Products Inside Out
Before your interview, make sure you’re well-versed in Guerlain’s product range. Familiarise yourself with the key ingredients, benefits, and unique selling points of each product. This knowledge will not only impress your interviewers but also help you demonstrate your passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you’ve met or exceeded targets. Think of specific examples where you successfully linked products or provided exceptional customer service. This will show that you’re results-oriented and ready to drive sales for Guerlain.
✨Emphasise Personalised Service
Guerlain is all about luxury and personalised service. Be ready to explain how you would approach customers, identify their needs, and provide tailored recommendations. Practising a few role-play scenarios can help you feel more confident in demonstrating this during the interview.
✨Dress to Impress
As a potential brand ambassador, your appearance matters. Dress immaculately and embody the elegance associated with Guerlain. This not only reflects your understanding of the brand but also shows that you take the role seriously and are ready to represent them with style.