At a Glance
- Tasks: Be the face of Givenchy, achieving sales targets and delivering top-notch customer service.
- Company: Join the iconic Givenchy brand, known for elegance and creativity since 1957.
- Benefits: Receive excellent training, coaching, and opportunities for career advancement.
- Other info: Dynamic team environment with a focus on personal growth and development.
- Why this job: Immerse yourself in the world of luxury fragrance and make a real impact.
- Qualifications: Retail experience, passion for fragrance, and strong communication skills are essential.
The predicted salary is between 26771 - 32721 £ per year.
As a Fragrance Ambassador for Givenchy, you are a brand ambassador, experienced in the retail sector of the Beauty business or similar industry. Your drive to achieve retail targets, passion for the brand, attention to detail and immaculate customer service set you aside from your peers.
Reports into Account Manager in the first instance, Store Sales Manager and Givenchy Area Manager. Excellent training, coaching and support is provided for all Givenchy employees. Fragrance Ambassadors can expect to be given the opportunity to learn additional skills and to take on additional responsibilities to widen their experience and prepare them to move to the next level.
Job Responsibilities
- Have a full understanding of the Givenchy brand ethos, evolution and artistic direction.
- Achieve all retail sales targets and KPI’s (ATV, ATU, seated services, VIP clients, return appointments).
- Implement traffic stopping as a daily requirement and deliver sales as a result.
- Ensure all customers are offered the highest level of service in the application and use of all Givenchy products.
- Adhere to the merchandising guidelines and hygiene standards at all times.
- Must be able to support all major sales and marketing activities in and out of store.
- Must support the Account Manager and the Area Manager in the smooth running of the account.
- Work to company and store standards and rules and regulations at all times.
Profile Person Specification
- Demonstrate the ability to work within a team.
- Self motivated.
- Able to demonstrate competent make up application skills.
- Strong communication and organisational skills.
- Previous experience within the retail sector of the fragrance industry is preferred.
- A passion for fragrance is essential.
Since its creation in 1957 by Hubert de Givenchy, the House of Givenchy has become renowned for refined designs enriched with a touch of fantasy. The creation of the Givenchy Fragrance Division in 1957 was inspired by Hubert de Givenchy’s opinion that fragrance was the crowning touch of fashion and the most sensual expression of a woman’s personality. His first fragrance “L’interdit” was inspired and dedicated to his muse Audrey Hepburn. Romantic, feminine and elegant, Parfums Givenchy continues to delight its clientele both with its products and quality of service.
Givenchy Fragrance Ambassador employer: LVMH Group
At Glenmorangie, part of the LVMH family, we pride ourselves on being an exceptional employer that champions diversity, equity, and inclusion. Our supportive work culture fosters employee growth through flexible working arrangements, generous leave entitlements, and a commitment to mental and physical wellbeing, including discounted gym memberships. Join us in the Scottish Highlands, where your contributions are valued, and you can thrive in a dynamic environment dedicated to crafting excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Givenchy Fragrance Ambassador
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like LVMH Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like LVMH Group!
We think you need these skills to ace Givenchy Fragrance Ambassador
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at LVMH Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at LVMH Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show LVMH Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at LVMH Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
