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- Tasks: Deliver exceptional customer service and build lasting relationships with clients in luxury fashion.
- Company: Join the prestigious Christian Dior Couture family at Harrods.
- Benefits: Competitive salary, employee discounts, and a vibrant work environment.
- Other info: Opportunity to grow within a renowned brand and contribute to its legacy.
- Why this job: Be part of a luxury brand and enhance your sales skills in a dynamic setting.
- Qualifications: Experience in luxury fashion and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. We are currently seeking a passionate and knowledgeable Senior Sales Executive to join our beautiful Harrods RTW department to drive client recruitment and development, enhancing service excellence and delivering the best in store experience.
Job responsibilities:
- To greet, serve and advise customers giving the highest standard of customer service at all times.
- Develop loyalty with our customers by building relationships through a 1-2-1 personal shopper style approach to sales.
- Demonstrate product knowledge on all categories and have an awareness of current advertising & marketing campaigns, new launches and promotions.
- Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure knowledge of sales targets and department performance on a daily and weekly basis.
- Maintain client recruitment and development.
- Ensure sales generated by OTO.
- Follow all stock management procedures.
- Support the team to maintain the highest standards of housekeeping and display within the department.
- Be conversant with selling systems, cash and credit and exchange procedures.
- Maintain the highest standards of housekeeping and retail standards within the store.
- Take all actions necessary to maximise security and prevent theft of product.
- Ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
- Participate in team meetings and make a positive contribution.
- Carry out any additional duties as directed by the management team.
- Be on shop floor and assess potential clients.
- Build positive relationships with peers and clients.
Profile:
- Strong knowledge of Women's Ready-To-Wear, Fine Jewelry, Accessories and Leather Goods.
- Previous experience within luxury fashion.
- Excellent communication and relationship building skills.
- Ability to build long-term relationships with clients.
- A passion for Christian Dior and our collections.
- Strong knowledge of fashion and trends.
- Positivity.
- Team player.
- Contribution to the business performance.
Full-Time Senior Sales Executive - Harrods Women RTW, London UK employer: LVMH Group
Contact Detail:
LVMH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Senior Sales Executive - Harrods Women RTW, London UK
✨Tip Number 1
Get to know the brand inside out! Dive deep into Christian Dior's history, values, and latest collections. This knowledge will not only impress during interviews but also help you connect with clients on a personal level.
✨Tip Number 2
Network like a pro! Attend fashion events, connect with industry professionals on LinkedIn, and don’t hesitate to reach out to current employees at Dior. Building relationships can open doors that applications alone can't.
✨Tip Number 3
Practice your sales pitch! Role-play scenarios where you greet and advise customers, showcasing your product knowledge and customer service skills. The more comfortable you are, the better you'll perform in real-life situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for being part of the Dior family right from the start!
We think you need these skills to ace Full-Time Senior Sales Executive - Harrods Women RTW, London UK
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for luxury fashion and Christian Dior shine through. We want to see that you’re not just looking for a job, but that you genuinely want to be part of the Dior family.
Tailor Your CV: Make sure your CV highlights your experience in Women's Ready-To-Wear and luxury fashion. We love seeing how your background aligns with our values and the role, so don’t hold back on showcasing your relevant skills!
Craft a Personal Cover Letter: Your cover letter is your chance to connect with us on a personal level. Share your story, why you’re drawn to Dior, and how you can contribute to enhancing the client experience at Harrods. Make it memorable!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at LVMH Group
✨Know Your Dior
Before the interview, dive deep into Christian Dior's history, values, and current collections. Familiarise yourself with their latest campaigns and product lines, especially in Women's Ready-To-Wear. This will not only show your passion for the brand but also help you engage in meaningful conversations during the interview.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've successfully built relationships with clients in the past. Think about times when you exceeded sales targets or handled customer complaints effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Demonstrate Team Spirit
Christian Dior values teamwork, so be ready to share experiences where you contributed positively to a team environment. Talk about how you’ve supported colleagues and collaborated to achieve common goals. This will show that you’re not just a great salesperson, but also a team player who can enhance the store's atmosphere.
✨Dress the Part
As you're applying for a luxury fashion role, your appearance matters. Dress elegantly and in line with the brand's aesthetic for the interview. This not only reflects your understanding of the luxury market but also demonstrates your commitment to embodying the Dior image from the get-go.