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- Tasks: Deliver exceptional customer service and build lasting relationships with clients in luxury fashion.
- Company: Join the iconic Christian Dior family at Harrods, a leader in luxury retail.
- Benefits: Competitive salary, employee discounts, and opportunities for personal growth.
- Why this job: Be part of a passionate team and share your love for luxury fashion.
- Qualifications: Experience in luxury fashion and strong communication skills are essential.
- Other info: Dynamic work environment with a focus on teamwork and excellence.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. We are currently seeking a passionate and knowledgeable Senior Sales Executive to join our beautiful Harrods Men's RTW department to drive client recruitment and development, enhancing service excellence and delivering the best in store experience.
In this role, you are responsible for implementing clientelling strategies, developing long-term relationships with the clientele as well as building positive relationships with the team.
Job responsibilities:- To greet, serve and advise customers giving the highest standard of customer service at all times.
- Develop loyalty with our customers by building relationships through a 1-2-1 personal shopper style approach to sales.
- To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
- Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
- To deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure a knowledge of sales targets and department performance on a daily and weekly basis.
- Maintain Client recruitment and development.
- Ensure sales generated by OTO.
- Follow all stock management procedures.
- Support the team to maintain the highest standards of housekeeping and display within the department.
- To be conversant with selling systems, cash and credit and exchange procedures.
- To maintain the highest standards of housekeeping and retail standards within the store.
- Take all actions necessary to maximise security and prevent theft of product.
- To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
- Participate in team meetings and make a positive contribution.
- To carry out any additional duties as directed by the management team.
- Being on shop floor and assessing potential clients.
- Building positive relationships with peers and clients.
- Strong knowledge of Men's Ready-To-Wear, Shoes and Leather Goods.
- Previous experience within luxury fashion.
- Excellent communication and relationship building skills.
- A ability to build long-term relationships with clients.
- A passion for Christian Dior and our collections.
- Strong knowledge of fashion and trends.
- Positivity.
- Team player.
- Contribution to the business performance.
“Whatever you do – whether for work or pleasure – do it with passion! Live with passion,” wrote Christian Dior.
Full-Time Senior Sales Executive - Harrods Men\'s RTW, London UK employer: LVMH Group
Contact Detail:
LVMH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Senior Sales Executive - Harrods Men\'s RTW, London UK
✨Tip Number 1
Get to know the brand inside out! Dive deep into Christian Dior's heritage and current collections. This knowledge will not only impress during interviews but also help you connect with clients on a personal level.
✨Tip Number 2
Network like a pro! Attend fashion events or local meet-ups where you can mingle with industry professionals. Building relationships can open doors that job applications alone can't.
✨Tip Number 3
Practice your pitch! Be ready to showcase your sales skills and how you can enhance the customer experience. Role-play with friends or family to get comfortable with your delivery.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for being part of the Dior family right from the start!
We think you need these skills to ace Full-Time Senior Sales Executive - Harrods Men\'s RTW, London UK
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for luxury fashion and Christian Dior shine through. We want to see that you’re not just looking for a job, but that you genuinely care about being part of the Dior family.
Tailor Your CV: Make sure your CV highlights your experience in Men’s Ready-To-Wear and luxury fashion. We love seeing how your background aligns with our values and the role, so don’t be shy about showcasing your relevant skills!
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Senior Sales Executive role. Share specific examples of how you’ve built long-term relationships with clients and delivered exceptional service in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Harrods Men’s RTW.
How to prepare for a job interview at LVMH Group
✨Know Your Dior
Before the interview, dive deep into Christian Dior's history and current collections. Familiarise yourself with the latest trends in Men's Ready-To-Wear, Shoes, and Leather Goods. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've successfully built long-term relationships with clients in previous roles. Think about times when you exceeded sales targets or handled customer complaints effectively. This will demonstrate your ability to drive client recruitment and enhance service excellence.
✨Emphasise Team Spirit
Christian Dior values teamwork, so be ready to talk about how you've contributed positively to team dynamics in past positions. Share experiences where you supported colleagues or participated in team meetings, highlighting your collaborative approach and positivity.
✨Dress the Part
As you're applying for a luxury fashion role, make sure your outfit reflects the brand's elegance and style. Dressing appropriately not only shows respect for the company but also gives you the confidence to present yourself as a fitting candidate for the House of Dior.