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- Tasks: Drive client recruitment and enhance service excellence in luxury retail.
- Company: Join the iconic Christian Dior family at Harrods Accessories.
- Benefits: Competitive salary, employee discounts, and a vibrant work environment.
- Why this job: Be part of a luxury brand and create unforgettable customer experiences.
- Qualifications: Experience in luxury fashion and strong relationship-building skills.
- Other info: Dynamic team atmosphere with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
We are currently seeking a passionate and knowledgeable Senior Sales Executive to join our beautiful Harrods Accessories department to drive client recruitment and development, enhancing service excellence and delivering the best in store experience. In this role, you are responsible for implementing clientelling strategies, developing long-term relationships with the clientele as well as building positive relationships with the team.
Job responsibilities:- To greet, serve and advise customers giving the highest standard of customer service at all times.
- Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
- To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
- Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
- To deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure a knowledge of sales targets and department performance on a daily and weekly basis.
- Maintain Client recruitment and development.
- Ensure sales generated by OTO.
- Follow all stock management procedures.
- Support the team to maintain the highest standards of housekeeping and display within the department.
- To be conversant with selling systems, cash and credit and exchange procedures.
- To maintain the highest standards of housekeeping and retail standards within the store.
- Take all actions necessary to maximise security and prevent theft of product.
- To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
- Participate in team meetings and make a positive contribution.
- To carry out any additional duties as directed by the management team.
- Being on shop floor and assessing potential clients.
- Building positive relationship with peers and clients.
- Strong knowledge of Accessories and Leather Goods.
- Knowledge of Women's Ready-To-Wear and Fine Jewelry.
- Previous experience within luxury fashion.
- Excellent communication and relationship building skills.
- Ability to build long-term relationships with clients.
- A passion for Christian Dior and our collections.
- Strong knowledge of fashion and trends.
- Positivity.
- Team player.
- Contribution to the business performance.
“Whatever you do – whether for work or pleasure – do it with passion! Live with passion,” wrote Christian Dior.
Full-Time Senior Sales Executive - Harrods Accessories, London UK employer: LVMH Group
Contact Detail:
LVMH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Senior Sales Executive - Harrods Accessories, London UK
✨Tip Number 1
Get to know the brand inside out! Dive deep into Christian Dior's history, values, and current collections. This knowledge will not only impress during interviews but also help you connect with clients on a personal level.
✨Tip Number 2
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can open doors and give you insider info about the company culture and expectations.
✨Tip Number 3
Practice your clientelling skills! Role-play scenarios where you build relationships with clients. Show that you can create a personalised shopping experience, just like the one Dior offers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for being part of the Dior family right from the start!
We think you need these skills to ace Full-Time Senior Sales Executive - Harrods Accessories, London UK
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for luxury fashion and Christian Dior shine through. We want to see that you share our passion for the brand and the heritage behind it!
Tailor Your Experience: Make sure to highlight your previous experience in luxury fashion, especially with accessories and leather goods. We’re looking for someone who can demonstrate their knowledge and how it relates to the role.
Build Relationships: In your application, mention specific examples of how you've built long-term relationships with clients in the past. We value strong communication and relationship-building skills, so show us what you've got!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Harrods Accessories department.
How to prepare for a job interview at LVMH Group
✨Know Your Dior
Before the interview, dive deep into Christian Dior's history, values, and current collections. Familiarise yourself with their latest campaigns and product lines, especially in accessories and leather goods. This knowledge will not only impress but also show your genuine passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've successfully built relationships with clients in the past. Think about times when you implemented clientelling strategies or exceeded sales targets. Be ready to share these stories to demonstrate your ability to drive client recruitment and development.
✨Emphasise Teamwork
Since building positive relationships with peers is crucial, be prepared to talk about your experience working in a team environment. Highlight instances where you contributed to team success or supported colleagues, showcasing your team player mentality that aligns with the House of Dior's values.
✨Dress the Part
As you're applying for a luxury fashion role, make sure your outfit reflects the brand's elegance and style. Choose attire that resonates with Christian Dior's aesthetic while ensuring you feel comfortable and confident. This will help you embody the passion and professionalism expected in the role.