At a Glance
- Tasks: Lead flagship stores to achieve sales targets and develop a top-notch beauty consultant team.
- Company: Luxury beauty brands Acqua di Parma and Maison Francis Kurkdjian.
- Benefits: Competitive salary, career growth, and the chance to work with luxury products.
- Other info: Dynamic role with opportunities for creativity and influence in a luxury environment.
- Why this job: Be a brand ambassador and make a real impact in the luxury retail space.
- Qualifications: 2+ years in retail, strong communication, and team-building skills.
The predicted salary is between 40000 - 50000 £ per year.
DEPARTMENT: RETAIL
LOCATION: FIELD, LONDON
REPORTS TO: HEAD OF RETAIL AND EDUCATION
DIRECT REPORTS: BEAUTY CONSULTANTS
PURPOSE OF THE ROLE
To deliver budgeted wholesale and retail sales in all Flagship accounts through motivating store team to promote Acqua di Parma and Maison Francis Kurkdjian and through recruiting, retaining and developing a best in class counter team population in Consultant doors. To build and maintain strong relationships with store management and store employed beauty advisors to achieve targets as set in line with company objectives. To act as a brand ambassador and ensure effective communication of brand values both internally and externally.
MAIN RESPONSIBILITIES
- Wholesale
- Achieve gross sales targets, including specific launch objectives for independent stores.
- Ensure the correct level of stocks and the right assortment of both new products and basic range are in store.
- Assist in forecasting sales and risk assessment.
- Retail
- Prepare, implement and monitor a business plan for all flagship doors to achieve retail targets including specific targets for key launches and sites.
- Implement launch strategy in line with marketing plans, negotiating sites and promotional activity at store level where appropriate.
- Assist in allocation of permanent and temporary staffing budgets.
- Review distribution recommending store openings and closures.
- Identify space and location opportunities and negotiate locally when possible or recommend optimisation to Key Account Executive and Head of Sales.
- Ensure store management and store employed Beauty Advisers are fully aware of the maison’s Marketing Plan and are maximising on new launches/events at store level while respecting brand values.
- Manage and develop a Beauty Consultant.
- Set retail sales, stock and productivity targets by counter that deliver the company’s budgetary requirements.
- Motivate and empower the consultant to exceed retail, launch, productivity, and CRM targets employing the maisons sales methods.
- Review regularly the performance, opportunities and challenges to ensure an appropriate business strategy is applied.
- Ensure all recruitment, performance management and disciplinary activity follow guidelines.
- Ensure the counter adheres to Acqua di Parma selling methods, merchandising and personal grooming standards and that counter management tools are implemented.
- Flagships
- Ensure assortment is being implemented as per head office guidelines and flag any issues to Key Account Executive and store to guarantee quick corrections when needed.
- Monitor and recommend stock holding and range assortment changes for the future.
- Ensure all Key Account initiatives are implemented at store level all the while negotiating additional launch activity whenever possible.
Profile
- Experience within the retail market of at least 2 years.
- Genuine affinity with the luxury goods industry.
- Good understanding of retail principles and practices.
- Experience of Beauty Consultant and Key Account Management is a plus.
- Ability to build effective teams.
- Ability to be both proactive and reactive as required.
- Proven negotiation and influencing skills to recruit people and secure space in store for activity as required.
- Strong communication skills – ability to set targets with your team, articulate them and review the performance with your team.
- Strong organizational skills.
- Competent IT skills (Outlook and MS Office).
Flagship Area Manager - MFK & ADP employer: LVMH Group
As a Flagship Area Manager for Acqua di Parma and Maison Francis Kurkdjian, you will thrive in a dynamic retail environment in London, where your leadership will directly influence the success of our luxury brands. We pride ourselves on fostering a collaborative work culture that values creativity and innovation, offering extensive training and development opportunities to help you grow your career. Join us to be part of a passionate team dedicated to excellence, where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Flagship Area Manager - MFK & ADP
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like LVMH Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like LVMH Group!
We think you need these skills to ace Flagship Area Manager - MFK & ADP
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at LVMH Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at LVMH Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show LVMH Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at LVMH Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
