At a Glance
- Tasks: Support the Experiences Manager with distillery tours and guest arrangements.
- Company: Join LVMH, a leader in luxury experiences and innovation.
- Benefits: Competitive salary, flexible working, and wellness support.
- Other info: 12-month contract with excellent growth opportunities in a diverse environment.
- Why this job: Be part of a dynamic team crafting unforgettable whisky experiences.
- Qualifications: Strong communication skills and keen attention to detail required.
The predicted salary is between 44595 - 54505 £ per year.
As part of LVMH / Moët Hennessy, The Glenmorangie Company crafts, distributes and markets two of Scotland’s most acclaimed single malt whiskies.
Glenmorangie is famed as the leading Highland single malt, renowned for its smooth, complex, and accessible taste, its mastery of wood in cask maturation, and its industry leading whisky innovation.
Ardbeg is the ultimate Islay whisky and the smokiest of all Scotland’s Single Malts – and is also famed for its unorthodox, envied, and untamed brand.
The Experience Intern role is to provide comprehensive administrative and logistical support to the Experiences Manager for all Glenmorangie and Ardbeg distillery tours and overnight stay visits.
Key responsibilities include managing visit requests, coordinating bookings with Ardbeg Distillery Visitor Centre, Glenmorangie Distillery Visitor Centre, Glenmorangie House, and Ardbeg House, preparing detailed itineraries, and maintaining accurate records.
This role is a 12-month Fixed Term Contract.
Job responsibilities
Job Responsibilities
- Support the Experiences team with supplier management, invoicing for all bookings, and recharging to Market (s) after visits.
- Ensure a seamless experience for guests by handling all arrangements, including direct invoicing and supplier admin management.
- Assist with the management of the Visits inbox and Experiences Platform.
- Support with the organisation and booking of Visits and updating itineraries.
- Assist with ad-hoc Visits team requirements (e. g. stock requisitions, deliveries, meeting set-ups, purchasing etc.)
- Generate weekly and monthly stakeholder reports.
- Managing tour and tasting requests and Liaising with each DVC to book arrangements.
- Using existing Glenmorangie Company templates to prepare itineraries for briefed visits
- Liaison with Glenmorangie House and Ardbeg House on reservations and menus
- Arrangement of any special requests as part of itinerary
- Keep all master visits folders accurate and up-to-date.
- Provide weekly reporting to the DVC and Brand Home teams.
- Profile
Technical Skills Experience Required
- Excellent communicator, who will proactively build relationships with internal & external stakeholders.
- Strong written communications skills.
- Strong attention to detail.
- Keen interest in & understanding of the luxury experience landscape.
- Team Player.
- Completer finisher.
- Highly organised.
- Exceptional interpersonal skills.
- Excellent planning and organisation skills.
- High attention to detail and quest for sustainable excellence.
- Highly motivated and results-driven.
- Additional information
About us
At Glenmorangie, we aspire to embrace the broadest view of diversity, equity, and inclusion to build teams that are reflective of our customers and consumers, and that celebrate and maximise the uniqueness of every employee.
To reflect the diverse needs of our workforce, we offer a range of life friendly, inclusive policies including flexible working arrangements and generous leave entitlements.
We are committed to supporting the mental health of our workforce and providing a safe space to talk about our wellbeing.
We also champion physical wellbeing, offering employees discounted gym memberships.
We are a Disability Committed Employer and offer a guaranteed interview to applicants who consider themselves to be disabled and who meet the minimum requirements for the job.
Applications will close on Friday 21st August 2026.
- Competitive salary and benefits package.
NOTE: Only candidates with a suitable profile will be contacted for further discussions about the position.
Unsolicited introductions from employment agencies will not be accepted.
Crafting Dreams Starts With Yours
At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture.
We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind.
Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential.
We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.
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Experience Intern employer: LVMH Group
As a leading beauty retailer in Belfast, we pride ourselves on fostering a vibrant and inclusive work culture that values every team member's contribution. Our commitment to employee growth is reflected in our professional training programmes and the opportunity for performance-based commission, ensuring that your passion for beauty translates into meaningful rewards. Join us to be part of a dynamic team dedicated to delivering exceptional customer service while enjoying generous employee discounts and a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Experience Intern
✨Get to Know Your Local Hotspots
In the hospitality food service game, it’s essential to know the local scene. Spend some time visiting restaurants, cafes, and bars in your area, especially those you’d love to work at. Chat with the staff, show genuine interest, and drop off your CV—some places prefer in-person applications over online submissions!
✨Leverage Your University’s Network
If you’re currently a student, don’t forget to tap into your university’s career services. They often have exclusive internship opportunities in hospitality, and they might host job fairs or networking events specifically for students. Use these platforms to connect with employers like LVMH Group—a solid foot in the door!
✨Showcase Your Personality
When applying for internships in the food service industry, a great personality can set you apart. Use your social media profiles to show off your passion for food and hospitality. Post about your favourite dishes, share reviews, or even blog about your experiences in culinary adventures. Employers love to see that spark!
✨Get Involved in Local Events
Participate in local food festivals, pop-up events, or culinary classes. These are fantastic opportunities to network and get to know people in the industry. Many times, internship offers pop up from these engagements, so keep your eyes open and be ready to seize the moment!
We think you need these skills to ace Experience Intern
Some tips for your application 🫡
Show Off Your Customer Service Skills:In the hospitality-food-service game, customer service is key! Make sure your CV lists any relevant experience and highlights your ability to communicate with customers. Describe any roles where you've handled inquiries or resolved issues, as this will show that you can keep guests happy and engaged.
Include Relevant Certifications:Got any food safety, hygiene, or customer service certifications? Don’t forget to include them in your application! These can give you the edge we need at LVMH Group because they demonstrate your knowledge of industry standards and commitment to excellent service.
Craft a Passionate Cover Letter:For an internship, showcase your enthusiasm for the hospitality industry in your cover letter. Tell us why you're eager to learn and how this experience will help you grow. Mention any particular areas of interest within the food service sector – it’ll make your application stand out!
Tailor Your Application to LVMH Group:Every place has its vibe! Research LVMH Group and tailor your application materials to reflect our mission and values. This might mean tweaking your CV to highlight experiences that align with our style or mentioning specific reasons why you want to join our team in your cover letter.
How to prepare for a job interview at LVMH Group
✨Show Your Passion for Service
In hospitality, it's all about that warm, welcoming vibe! We should demonstrate our enthusiasm for customer service during the interview. Think of examples where you've gone above and beyond for someone — even if it's just helping a friend or family member. It's not just about experience; your attitude counts for a lot in this field.
✨Master the Menu
If you're applying for an internship at LVMH Group, spend some time looking at their menu or services. Get familiar with their special dishes or unique offerings and be ready to talk about what excites you about them. This knowledge can impress the interviewers and show that you're genuinely interested in what they do.
✨Be Ready for Scenario-Based Questions
Expect some questions that put you in hypothetical situations, like how you'd handle a difficult customer. Prepare by thinking through a few scenarios beforehand and how you would respond. This will help showcase your problem-solving skills and calm demeanour — essential traits in hospitality!
✨Highlight Your Willingness to Learn
As an intern, they want to see that you’re eager to absorb knowledge and develop your skills. Make sure to express your interest in not just doing tasks, but actually learning the ropes of the industry. Share what you hope to take away from the internship at LVMH Group, whether it's mastering specific equipment or learning about team dynamics.
