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For Companies At a Glance
- Tasks: Support CRM campaigns and learn about digital marketing in a fast-paced environment.
- Company: Join SEPHORA, a leading beauty retailer with a collaborative culture.
- Benefits: Gain hands-on experience, training, and work in a hybrid model.
- Why this job: Make an impact on customer engagement while working with a global beauty brand.
- Qualifications: Curiosity about CRM and digital marketing; strong organisational skills.
- Other info: 12-month internship starting July 2026, based in London.
The predicted salary is between 500 - 1500 ÂŁ per month.
At SEPHORA we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, welcomed, and free to celebrate what makes them unique. We are united by a common goal - to reimagine the future of beauty together. And now, we’re excited to invite the next generation of talent to join us on that journey.
The Opportunity
Are you curious about CRM, digital marketing, and how brands create meaningful connections with their customers? Join our CRM team at SEPHORA UK as a CRM Intern and gain hands‑on experience supporting the delivery of engaging customer communications across email and app. This is an exciting chance to learn how CRM campaigns are planned, built, and optimised while working alongside a high‑performing team in a fast‑paced and collaborative environment. You’ll develop real‑world skills in campaign execution, customer journey planning, data‑driven decision‑making, and cross‑functional teamwork all while contributing to an iconic global beauty brand.
What you’ll be doing…
- Supporting the build and execution of email and app campaigns, including briefing, testing, and scheduling.
- Working closely with internal teams to ensure content and messaging are aligned with trade, marketing, and brand guidelines.
- Assisting with the setup and QA of lifecycle and automated journeys.
- Helping to prepare A/B tests, gather results, and support reporting.
- Monitoring performance dashboards and helping translate data into simple insights.
- Learning how we use key CRM tools and platforms to personalise the customer experience.
- Supporting the development of emerging channels such as SMS and push notifications.
- Helping with day‑to‑day coordination and team organisation, ensuring campaigns run smoothly and on time.
- Staying aware of CRM trends and best practices, bringing fresh ideas to the team.
What you’ll bring…
You’re curious, proactive, and excited by the idea of helping deliver digital experiences that truly delight customers. You enjoy working with data as much as you enjoy crafting compelling messages and want to understand how CRM plays a crucial role in customer engagement.
What will help you succeed…
- A strong interest in CRM, digital marketing, or data‑driven communication.
- Good organisational skills and a strong attention to detail.
- Confidence communicating with different stakeholders and a collaborative approach to teamwork.
- A desire to learn how CRM tools work (experience with Braze, Ometria, Salesforce, or Klaviyo is a bonus, not a requirement).
- Basic analytical skills and an interest in understanding campaign performance.
- A positive, adaptable attitude and willingness to take on new challenges.
- Highly organised and detail‑oriented, you’re eager to learn, ask questions, and support a busy team in a fast‑paced environment.
What you need to know…
The internship is a 12‑month Fixed‑Term Contract (FTC), with an anticipated start date of July 2026. You will need to hold valid right‑to‑work status for the UK for the duration of the internship. This role is based at SEPHORA HQ in Russell Square, London, and follows our Hybrid working policy of 3 days onsite per week. The application deadline is Sunday 15th March 2026 at 11:59 PM GMT.
While at SEPHORA you’ll enjoy…
- The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
- The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalised career plans.
- The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000 stores, are united by a common goal - to reimagine the future of beauty.
SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
CRM Intern employer: LVMH Group
Contact Detail:
LVMH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Intern
✨Tip Number 1
Network like a pro! Reach out to current or former employees at SEPHORA on LinkedIn. Ask them about their experiences and any tips they might have for landing the CRM Intern role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for your interview by diving deep into SEPHORA's CRM strategies. Familiarise yourself with their campaigns and think of fresh ideas you could bring to the table. Show them you're not just interested, but genuinely excited about contributing!
✨Tip Number 3
Practice your communication skills! Since you'll be working with various teams, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the SEPHORA team. Good luck!
We think you need these skills to ace CRM Intern
Some tips for your application 🫡
Show Your Curiosity: Let your passion for CRM and digital marketing shine through in your application. We want to see that you're genuinely excited about the role and eager to learn more about how brands connect with their customers.
Be Organised and Detail-Oriented: Make sure your application is well-structured and free of errors. We appreciate good organisational skills, so take the time to proofread and ensure everything is clear and concise before hitting send.
Tailor Your Application: Don’t just send a generic application! Highlight your relevant skills and experiences that align with the job description. Show us how you can contribute to our CRM team and help deliver engaging customer communications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows that you’re serious about joining our team at SEPHORA.
How to prepare for a job interview at LVMH Group
✨Know Your CRM Basics
Before the interview, brush up on your knowledge of CRM and digital marketing. Understand key concepts and tools like email campaigns, customer journeys, and data analytics. This will show your genuine interest in the role and help you engage in meaningful conversations.
✨Showcase Your Organisational Skills
Since the role requires good organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you kept everything on track and met deadlines, as this will resonate well with the team at SEPHORA.
✨Be Ready to Discuss Data
As a CRM Intern, you'll be working with data-driven decisions. Familiarise yourself with basic analytical concepts and be prepared to discuss how you would approach monitoring campaign performance. Bring up any relevant experience you have with data analysis, even if it's from academic projects.
✨Bring Fresh Ideas
SEPHORA values innovation, so come prepared with a few ideas about current CRM trends or campaigns that excite you. This shows your proactive attitude and willingness to contribute creatively to the team. It’s a great way to demonstrate your enthusiasm for the role!