At a Glance
- Tasks: Connect with clients and deliver exceptional experiences in a fast-paced environment.
- Company: Join LOEWE, a passionate and ambitious luxury brand.
- Benefits: Learn daily, grow your skills, and work with a creative team.
- Other info: Opportunity to develop your client portfolio and enhance your career.
- Why this job: Be part of a dynamic team and make lasting connections in fashion.
- Qualifications: Experience in customer service and a passion for fashion and culture.
The predicted salary is between 25000 - 30000 € per year.
Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company. As Client Advisor, you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals.
Job responsibilities
- Achieve individual and store objectives.
- Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
- Engage with all clients and develop long lasting relationships.
- Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes.
- Master and transmit our brand history and heritage.
- Highlight our product categories through your product knowledge and storytelling.
- Develop and grow your client book, updating client information on the relevant company tools.
- Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
- Actively participate in visual merchandising in accordance with LOEWE’s visual standards.
- Maintain products in an efficient, clean, secure, and organized manner; front and back of house.
- Support with inventory management and ad hoc back of house tasks.
- Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behavior.
Profile
- Proven experience in achieving individual goals and contributing to team results.
- Experience within a similar customer centric role.
- A deep interest in Fashion, Art, and Culture.
- Be naturally inclusive and open minded.
- Confident, service orientated, adaptable and empathetic in style and approach.
- Effective communication skills with the sensitivities to build and maintain a client portfolio.
- Results driven with a commercial mindset without compromising on the Team Player attitude.
- Fluent in English and an additional language is a bonus.
Client Advisor - Loewe - Heathrow T3 employer: LVMH Group
At LOEWE, we pride ourselves on fostering a vibrant and inclusive work culture where creativity thrives and every day presents new learning opportunities. As a Client Advisor at Heathrow T3, you will not only engage with a diverse clientele but also benefit from ongoing professional development and a supportive team environment that encourages collaboration and personal growth. Join us to be part of a prestigious brand that values passion, innovation, and exceptional service, all while enjoying the dynamic atmosphere of one of the world's busiest airports.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor - Loewe - Heathrow T3
✨Tip Number 1
Get to know the brand inside out! Dive into LOEWE's history and product lines. When you chat with potential employers, show off your knowledge and passion for the brand – it’ll make you stand out!
✨Tip Number 2
Practice your people skills! Role-play scenarios where you connect with clients in a fun and engaging way. The more comfortable you are with building relationships, the better you'll shine in interviews.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can tailor your application to highlight how you meet the specific needs of the Client Advisor role.
We think you need these skills to ace Client Advisor - Loewe - Heathrow T3
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for fashion, art, and culture shine through. We want to see that you're genuinely excited about the role and the brand, so share your personal experiences and interests that connect with LOEWE's values.
Tailor Your Application:Make sure to customise your CV and cover letter for this specific role. Highlight your previous experience in customer service and how you've exceeded client expectations in the past. We appreciate when candidates take the time to align their skills with what we're looking for!
Be Personable:Remember, we’re looking for someone who can connect with clients in a personable and engaging way. Use a friendly tone in your writing and don’t be afraid to show a bit of your personality. This is your chance to make a memorable first impression!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows that you’re proactive and keen to join our team at LOEWE!
How to prepare for a job interview at LVMH Group
✨Know Your Brand Inside Out
Before the interview, dive deep into LOEWE's history, values, and product lines. Being able to discuss the brand's heritage and how it connects with fashion, art, and culture will show your genuine interest and help you stand out.
✨Showcase Your People Skills
Prepare examples of how you've built lasting relationships with clients in previous roles. Think about specific situations where you exceeded client expectations or turned a challenging interaction into a positive experience.
✨Demonstrate Team Spirit
Be ready to discuss how you’ve collaborated with colleagues to achieve team goals. Highlight any experiences where you contributed to a team project or supported others in reaching their objectives, as this aligns with the role's emphasis on teamwork.
✨Practice Engaging Storytelling
Since storytelling is key in this role, practice how you would present LOEWE's products engagingly. Use your knowledge to create a narrative around a product that showcases its uniqueness and connects emotionally with potential clients.
