Client Advisor | Heathrow | Assessment Centre
An exciting and unique opportunity has arisen to join Louis Vuitton as a Client Advisor at our prestigious boutiques located within London Heathrow Airport. We are currently recruiting for multiple permanent positions to join our dynamic airport retail teams.
As a Louis Vuitton Client Advisor in an international travel retail environment, you will be a true ambassador of the Brand. You will welcome a diverse, global clientele, delivering an unforgettable, bespoke shopping experience that reflects the prestige and elegance of Louis Vuitton.
Founded in Paris in 1854, Louis Vuitton is a global leader in luxury. Renowned for its exceptional craftsmanship, innovative design, and timeless elegance, Louis Vuitton continually pushes the boundaries of luxury. From iconic trunks and leather goods to ready-to-wear, shoes, accessories, watches, and fine jewelry, our creations embody a unique heritage of savoir-faire and a spirit of adventure. We are committed to offering an unparalleled client experience, where every interaction is a moment of discovery and delight.
Job responsibilities
- Client Experience & Engagement:Welcome every client with warmth and professionalism, embodying the Louis Vuitton Promise and creating a personalized, memorable journey from the moment they step into the boutique.
- Expert Selling & Cross-Selling:Showcase deep knowledge across all Louis Vuitton universes (Leather Goods, Ready-to-Wear, Shoes, Accessories, Watches, and Fine Jewelry), expertly guiding clients through the collections and suggesting complementary pieces to complete the full silhouette.
- Clienteling & Relationship Building:Cultivate and nurture long-term relationships with international and local travelers, utilizing clienteling tools to build a loyal client portfolio and drive repeat business.
- Achieving Performance Targets:Consistently meet and exceed individual and store sales targets, KPIs, and operational goals in a fast-paced, high-volume environment.
- Boutique Operations & Standards:Maintain exceptional visual merchandising standards, adhere to airport security and operational procedures, and support daily store stock and inventory management.
Profile
- Previous experience in luxury retail, high-end hospitality, premium aviation customer service, or fast-paced sales environments.
- An innate passion for luxury retail, fashion, and the Louis Vuitton brand.
- Exceptional communication and interpersonal skills, with fluency in English (fluency in additional languages spoken by international travelers, such as Mandarin, Arabic, or French, is highly advantageous).
- A target-driven, proactive, and resilient professional who thrives in a dynamic, high-energy travel retail setting.
- Flexibility to work varied shift patterns in alignment with airport operational hours (early mornings, evenings, weekends, and holidays).
- Must pass standard UK airport security vetting and reference checks.
Additional information
Interview & Recruitment Process
We are moving quickly to fill these permanent roles.
- Next Steps:Shortlisted candidates will be contacted immediately to secure their invitation to our upcoming assessment centre.
Important Information: Applicants must have the legal right to work in the UK. Please note that Louis Vuitton is unable to provide visa sponsorship for this role. This position requires flexibility to work a rotating shift pattern (including evenings, weekends, and public holidays) and the ability to work across our London store network as business needs require.
Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.
#J-18808-Ljbffr
Client Advisor | Heathrow | Assessment Centre employer: LVMH Group
At Glenmorangie, part of the LVMH family, we pride ourselves on being an exceptional employer that champions diversity, equity, and inclusion. Our supportive work culture fosters employee growth through flexible working arrangements, generous leave entitlements, and a commitment to mental and physical wellbeing, including discounted gym memberships. Join us in the Scottish Highlands, where your contributions are valued, and you can thrive in a dynamic environment dedicated to crafting excellence.
