UK-Sales advisor (M/F) in City of Westminster

Join Chaumet, a storied Parisian jeweler within the LVMH Group, radiating from Place Vendôme since 1780. With over 240 years of history, Chaumet blends exceptional craftsmanship with a boldly contemporary vision, placing people and nature at the very heart of its commitments.

Beyond its emblematic creations, Chaumet is above all a story of passion and transmission, driven by a daring and creative collective. We celebrate the diversity of talent and encourage every team member to unlock their full potential.

Job responsibilities

In this dynamic and challenging growth context, you will have the opportunity to contribute to the development of Chaumet. You will represent the Maison by:

1/ Being Ambassador of the Maison to all our clients

• Share the passion of more than 240 years of history, with a culture of excellence and knowledge;
• Make the Chaumet Experience alive by a warm and luxurious welcoming;
• Offer a relevant selection of pieces and assist the client in his purchasing process;
• Play a key role in the selling ceremony knowing how to surprise the client;
• Take clients on an emotional journey and drive them through the discovery of the world of Chaumet.

2/ Contributing to the boutique’s commercial development by finding new clients and retaining existing ones

• Achieve your sales objectives to make sure the boutique and your colleagues achieve theirs;
• Actively participate in the development of the customer database by consulting, creating and updating customer files;
• Create new future opportunities after concluding sales by developing your own customer portfolio and enlarging our reachable client base;
• Carry out clienteling activities by inviting our clients and prospects to events organized by the Maison;
• Anticipate VIP Clients visit by preparing the right selection depending on the occasion.

3/ Participating to flawless store operations and being an active part of the store’s life

• Contribute to achieve the boutique’s collective targets by working with your colleagues;
• Actively participate in team meetings, challenges, events and activities, giving your contribution;
• Participate in the reporting and monitoring of performance indicators and customer feedback;
• Ensure the application of security guidelines, cashier registration procedures and stock management rules;
• Contribute to reporting and analysis as requested by the HQ, be a point of reference for Client’s feedback;
• Visual Merchandising: work on windows and internal display in collaboration with the Visual Merchandising team;
• Participate to stock-keeping and After-sales.

Profile

• 1 or 2 years of professional experience on a commercial function and ideally in the luxury and jewellery universe
• Commercial spirit, challenging and goal achievements
• Strong passion for the jewellery sector and the Maison Chaumet
• Empathy, good listening skills and personability
• Business acumen, storytelling skills, excellent written and oral expression
• Fluency in English, a rare language is a plus

Chaumet is committed to maintaining an inclusive work environment & recognizes and recruits all Talents

Additional information

The position is based in one of our London Stores ( Harrods/ Selfridges/New bond Street)

In the heart of Place Vendôme in Paris, Chaumet crafts jewelry that melds audacity and elegance. Combining tradition and modernity, the artisans of Chaumet’s High Jewelry workshop pass on their exceptional know-how to create masterpieces of lightness and movement, including the Maison’s famed tiaras. Chaumet’s emblematic collections are inspired by the multi-faceted personality of Empress Joséphine, the Maison’s first prestigious client, who designated Chaumet as her official jeweler. Since the founding of the Maison in 1780, Chaumet’s timeless style has continually evolved with the times and influences of the world for more than 240 years. The first jeweler to set up shop on Place Vendôme in 1812, Chaumet has made this mythic nexus of Parisian jewelry its beating heart. Chaumet celebrated its 240th anniversary in 2020 with the inauguration of its magnificently renovated address at 12, Place Vendôme. Bridging tradition and modernity,12 Vendôme embodies the soul of Chaumet through three exceptional spaces: the boutique welcoming clients, the historic grand salons – notably the Salon Chopin – and the High Jewelry workshop, where dreams come alive….

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.