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- Tasks: Join Sephora as a Cashier, managing stock and cash operations while delivering exceptional customer service.
- Company: Sephora is a leading beauty retailer known for its diverse product range and inclusive culture.
- Benefits: Enjoy a supportive community, opportunities for growth, and the chance to work in a vibrant environment.
- Why this job: Be part of a team that celebrates diversity and empowers you to make a difference every day.
- Qualifications: Prior experience in retail or beauty is preferred; strong communication and organisational skills are essential.
- Other info: Flexible hours required, including evenings and weekends; passion for beauty is a must!
The predicted salary is between 24000 - 36000 £ per year.
Cashier (Beauty Advisor Operations), Full Time 40h – Oxford
Cashier (Beauty Advisor Operations), Full Time 40h – Oxford
Profile
Type of contract:Permanent, Full Time 40h
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
The Beauty Advisor Operations at Sephora plays a crucial role in ensuring the smooth and efficient operation processes (cash and stock). They work closely with the management team and other store associates to meet customer demands and maintain an exceptional shopping experience.
Key Responsibilities
• Stock Management: Receive, inspect, and verify incoming shipments of merchandise. Unpack, label, and tag products accurately and efficiently. Organize and maintain inventory storage areas, including stockrooms and shelves. Perform regular stock counts and assist with inventory audits. Monitor stock levels and identify items that need to be reordered.
• Stock Replenishment: Work closely with the management team to prioritize stock replenishment tasks. Ensure that stockrooms are adequately stocked to meet customer demands. Restock products on the sales floor promptly and maintain appealing product displays. Monitor product expiry dates and rotate stock as necessary. Assist in the implementation of merchandising plans and promotional displays.
• Documentation and Administration: Assist in handling product recalls and returns in compliance with company policies. Provide support during inventory audits and assist in resolving discrepancies. Collaborate with the management team to identify opportunities for process improvement.
• Cash Operations: accurately process customer transactions, adhering to cash procedures as per Sephorapedia guidelines and audit reports, follow daily cash-in and cashout procedures. Maintain cleanliness and organization in workspaces like the cash area and gift wrap, ensuring adequate packaging supplies.
• Customer Service: foster client loyalty by warmly welcoming, attentively understanding, and exceeding their needs at Sephora, including introducing complimentary services and utilizing digital tools to enrich their experience. Additionally, share product knowledge effectively to drive sales, increase basket size, maintaining a friendly and engaging attitude. Support different categories on shopfloor, when asked to.
• Teamwork and Communication: Collaborate with store associates to understand their stock needs and priorities. Communicate effectively with the management team regarding stock-related issues. Coordinate with other departments, such as sales and customer service, to ensure smooth operations. Assist in training new stock associates on inventory management procedures. Maintain a positive and professional attitude while working in a fast-paced environment.
• New Store Opening Procedures: Support the setup of the new store by participating in unboxing deliveries and stocking shelves, ensuring the smooth transition of merchandise to the shop floor and stockroom.
Skills
• Prior experience in store operations (cash and stock), or related roles is preferred.
• Knowledge of beauty and cosmetic products is advantageous.
• Strong organizational skills with exceptional attention to detail.
• Ability to lift and carry heavy boxes, stand for extended periods, and perform physical tasks.
• Demonstrated ability to provide exceptional customer service and personalize recommendations based on customer needs.
• Goal-oriented mindset and proven track record of meeting or exceeding sales targets.
• Professional appearance with a passion for the beauty industry.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends, and holidays, as required.
Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store.
Here, you will find:
• Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit
• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
• Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference
Join us and belong to something beautiful.
Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
The House provides a superior selection of quality products and always keeps pace with the latest trends.
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.
Crafting Dreams Starts With Yours
At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.
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Cashier (Beauty Advisor Operations), Full Time 40h - Oxford employer: LVMH Group
Contact Detail:
LVMH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cashier (Beauty Advisor Operations), Full Time 40h - Oxford
✨Tip Number 1
Familiarise yourself with Sephora's product range and current beauty trends. This knowledge will not only help you in interviews but also demonstrate your passion for the beauty industry, which is crucial for a role like this.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. Sephora values exceptional service, so be ready to discuss specific instances where you made a positive impact.
✨Tip Number 3
Network with current or former Sephora employees if possible. They can provide insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 4
Prepare to discuss your teamwork and communication skills, as these are essential for the role. Think of examples where you've successfully collaborated with others to achieve a common goal, especially in a fast-paced environment.
We think you need these skills to ace Cashier (Beauty Advisor Operations), Full Time 40h - Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in store operations, particularly in cash handling and stock management. Use keywords from the job description to demonstrate that you understand the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your customer service skills. Mention specific experiences where you've exceeded customer expectations or contributed to team success.
Showcase Your Skills: In your application, emphasise your organisational skills and attention to detail. Provide examples of how you've successfully managed stock or improved processes in previous roles.
Highlight Teamwork Experience: Since teamwork is crucial for this role, include examples of how you've collaborated with others in past jobs. Discuss any training or mentoring you've provided to new team members.
How to prepare for a job interview at LVMH Group
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry during the interview. Share your knowledge about beauty products and trends, and how they inspire you. This will demonstrate that you're not just looking for a job, but that you genuinely care about the brand and its mission.
✨Highlight Your Customer Service Skills
Since the role involves providing exceptional customer service, prepare examples of how you've gone above and beyond for customers in previous roles. Discuss specific situations where you made a positive impact on a customer's experience, as this will showcase your ability to foster client loyalty.
✨Demonstrate Teamwork and Communication
Be ready to discuss your experience working in teams and how you communicate effectively with colleagues. Provide examples of how you've collaborated with others to achieve common goals, especially in fast-paced environments, as this is crucial for the role at Sephora.
✨Prepare for Stock Management Questions
Since stock management is a key responsibility, brush up on your knowledge of inventory processes. Be prepared to answer questions about how you would handle stock replenishment, monitor inventory levels, and assist with audits. Showing that you understand these processes will set you apart from other candidates.
