At a Glance
- Tasks: Lead a team to drive sales and deliver luxury service in beauty retail.
- Company: Join Parfums Givenchy, a prestigious brand in the beauty industry.
- Benefits: Enjoy a permanent or temporary contract with competitive pay and growth opportunities.
- Other info: Embrace an inclusive work environment that celebrates diversity.
- Why this job: Be a brand ambassador and make a real impact in luxury beauty.
- Qualifications: Experience in luxury retail management and a passion for beauty products.
The predicted salary is between 30000 - 40000 € per year.
Reporting to: Area Manager / Beauty Department Manager
Department: Retail – Field Management of a team: Yes
Type of contract: Permanent or temporary
PURPOSE OF THE JOB
As a Business Manager for Parfums Givenchy, you will be a brand ambassador and an expert in make-up, skincare, and fragrance. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets. By leading and coaching your Team, you will ensure that all clients receive a personalised luxury service. Through your passion for the brand, you will demonstrate an attitude that befits Parfums Givenchy at all times.
RESPONSIBILITIES
- Category 1: SALES
- To set targets for all Team Members in line with Company expectations.
- To proactively sell Parfums Givenchy products and provide a luxury standard of service to customers.
- To lead and coach your team to ensure all Team Members, along with yourself, are aware of and achieve or exceed sales targets.
- To proactively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU).
- Category 2: SERVICE
- To educate and train Team Members on the use and history of Parfums Givenchy products.
- To be knowledgeable on all Parfums Givenchy products and be able to propose personalised products to clients and confidently and appropriately overcome any objections.
- Demonstrate products on clients by means of flash make-overs and confidently explain the benefits of each product.
- To initiate contact with customers and welcome them both on counter and through traffic stopping.
- KPI: To achieve target for Mystery Shopping.
- Category 3: MANAGEMENT
- To proactively manage all Team Members, identifying coaching and development opportunities and support with training and guidance.
- To manage stock levels, working in partnership with the Area Manager to ensure that there are sufficient levels.
- To proactively grow your business through events, appointments, and return bookings.
- To ensure all operational and administrative tasks are complete and to the best of your ability.
- Category 4: GENERAL
- To act as an expert to other Account Managers and help support Area Managers to develop talent within area succession plans.
- To participate in merchandise management and ensure that it is in line with Corporate guidelines.
- To adhere to all Company procedures and policies, as outlined in the employee handbook.
- To build relationships with store management and adhere to all store policies and procedures.
- To carry out any additional duties as directed by the management team.
PROFILE
- Required Experience: Previous experience in luxury retail management, preferably in beauty or fragrance.
- Language skills: Fluent in English.
- Computer skills: Proficient in relevant retail software and Microsoft Office Suite.
- Other skills or know-how: In-depth knowledge of make-up, skincare, and fragrance. Strong understanding of sales techniques and customer service best practices in luxury retail. Ability to train and coach a team effectively.
- Entrepreneurial: Constantly seeking opportunities to develop and grow the business through events and gain new sales.
- Organised: Able to manage paperwork, Team Members, Department and Area Managers, and meet clients’ needs.
- Tenacious: Willing to go the extra mile to ensure the customer receives the very best in luxury service.
- Self-confident: Able to approach and engage with customers at ease, using strong selling skills to chase that extra sale. Able to demonstrate cosmetics and make-up application knowledge, and through excellent communication skills, be able to identify key items that would suit the customers’ needs.
- Immaculately groomed and presented: Embodies the elegance that customers have come to identify with Parfums Givenchy.
LVMH Fragrance Brands respects and promotes equal opportunities. We celebrate and welcome all singularities and are committed to creating an inclusive work environment.
Business Manager employer: LVMH Group
As a Business Manager at Parfums Givenchy, you will thrive in a dynamic and inclusive work environment that champions personal growth and development. With a strong emphasis on luxury service and brand passion, the company offers comprehensive training and coaching opportunities to help you and your team excel in sales while fostering meaningful client relationships. Located in a vibrant retail setting, you will enjoy the unique advantage of being part of a prestigious brand that values creativity, collaboration, and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager
✨Tip Number 1
Get to know the brand inside out! As a Business Manager for Parfums Givenchy, you need to be a walking encyclopedia of their products. Dive into their history, understand their values, and be ready to share that passion with your team and customers.
✨Tip Number 2
Practice your sales pitch! Role-play with friends or family to refine your approach. Remember, it’s all about creating that luxury experience for the customer, so make sure you can confidently demonstrate products and handle objections like a pro.
✨Tip Number 3
Network like a champ! Connect with other professionals in the beauty industry, attend events, and engage on social media. Building relationships can open doors and give you insights into what makes a successful Business Manager.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who embody the elegance of Parfums Givenchy. Make sure your application stands out by showcasing your unique skills and experiences.
We think you need these skills to ace Business Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for beauty and luxury retail shine through. We want to see how much you love the Parfums Givenchy brand and how you can bring that passion to the team!
Tailor Your Experience:Make sure to highlight your previous experience in luxury retail management, especially in beauty or fragrance. We’re looking for specific examples of how you've driven sales and provided exceptional customer service.
Be Personable:Your written application should reflect your engaging style. Use a friendly tone and don’t be afraid to show your personality! We want to know how you connect with customers and lead a team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Parfums Givenchy.
How to prepare for a job interview at LVMH Group
✨Know Your Products Inside Out
As a Business Manager for Parfums Givenchy, you need to be an expert in make-up, skincare, and fragrance. Before your interview, brush up on the brand's history, key products, and their benefits. This will not only show your passion but also help you confidently answer questions about how you would educate and train your team.
✨Demonstrate Your Sales Skills
Prepare to discuss specific sales techniques you've used in the past. Think of examples where you exceeded targets or successfully coached a team member to achieve their goals. This will highlight your ability to drive sales and lead a team effectively, which is crucial for this role.
✨Showcase Your Leadership Style
Be ready to talk about your management approach. How do you identify coaching opportunities? What strategies do you use to motivate your team? Sharing real-life examples will illustrate your capability to manage and develop talent, aligning with the responsibilities of the position.
✨Emphasise Customer Service Excellence
Since providing a luxury standard of service is key, prepare to discuss how you ensure exceptional customer experiences. Share anecdotes that demonstrate your ability to engage with clients, handle objections, and create personalised services. This will resonate well with the interviewers looking for someone who embodies the elegance of Parfums Givenchy.
