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- Tasks: Deliver exceptional customer service and build lasting relationships with clients.
- Company: Join the iconic Christian Dior Couture family and embrace luxury.
- Benefits: Competitive salary, flexible hours, and a chance to work with a prestigious brand.
- Other info: Full-time role with opportunities for growth in a vibrant environment.
- Why this job: Be part of a passionate team and share your love for fashion.
- Qualifications: Experience in luxury fashion and excellent communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
Job responsibilities:
- To greet, serve and advise customers giving the highest standard of customer service at all times.
- Develop loyalty with our customers by building relationships through a 1-2-1 personal shopper style approach to sales.
- Demonstrate product knowledge on all categories and have an awareness of current advertising & marketing campaigns, new launches and promotions.
- Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure knowledge of sales targets and boutique performance on a daily and weekly basis.
- Follow all stock management procedures.
- Support the team to maintain the highest standards of housekeeping and display within the department/boutique.
- Be conversant with selling systems, cash and credit and exchange procedures.
- Maintain the highest standards of housekeeping and retail standards within the store.
- Take all actions necessary to maximise security and prevent theft of product.
- Ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
- Participate in team meetings and make a positive contribution.
- Carry out any additional duties as directed by the management team.
Profile:
- Previous experience within luxury fashion.
- Excellent communication and relationship building skills.
- An existing client book and the ability to build long-term relationships with clients.
- A passion for Christian Dior and our collections.
- Strong knowledge of fashion and trends.
- Fluency in a second language (preferred).
Additional information:
Must be available to work Full-Time (40 hours per week), with Monday-Sunday flexibility.
Full-Time Sales Associate - Bicester Village employer: LVMH Group
Contact Detail:
LVMH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Sales Associate - Bicester Village
✨Tip Number 1
Get to know the brand inside out! Dive deep into Christian Dior's history, values, and latest collections. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out as a candidate who truly gets the brand.
✨Tip Number 2
Network like a pro! Attend fashion events, connect with industry professionals on LinkedIn, and don’t be shy about reaching out to current employees at Dior. Building relationships can open doors and give you insider tips on landing that sales associate role.
✨Tip Number 3
Practice your customer service skills! Role-play scenarios where you handle customer queries or complaints. The more comfortable you are in these situations, the better you'll perform in interviews, showcasing your ability to provide top-notch service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for being part of the Dior family. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Full-Time Sales Associate - Bicester Village
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for luxury fashion and Christian Dior shine through. We want to see that you’re not just looking for a job, but that you genuinely want to be part of the Dior family.
Tailor Your CV: Make sure your CV highlights your previous experience in luxury fashion and your excellent communication skills. We love seeing how you've built relationships with clients in the past, so don’t hold back on those examples!
Be Personable: In your cover letter, adopt a friendly tone and share a bit about yourself. We’re looking for someone who can connect with our customers, so showing your personality can really make you stand out.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team.
How to prepare for a job interview at LVMH Group
✨Show Your Passion for Luxury
Make sure to express your enthusiasm for Christian Dior and the luxury fashion industry during the interview. Share personal experiences or stories that highlight your passion for the brand and its heritage, as this will resonate well with the interviewers.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you built strong relationships with clients or handled complaints effectively. This will showcase your ability to meet the high standards expected at Dior.
✨Know Your Fashion Trends
Brush up on current fashion trends and Dior's latest collections before the interview. Being able to discuss recent launches or marketing campaigns will demonstrate your knowledge and commitment to staying informed in the luxury fashion space.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing exercises where you might need to sell a product or handle a customer complaint. Practising these scenarios beforehand can help you feel more confident and show your ability to think on your feet.