At a Glance
- Tasks: Engage customers with beauty advice and support daily store operations.
- Company: Join SEPHORA UK, a leader in the beauty industry with a vibrant culture.
- Benefits: Enjoy competitive pay, generous discounts, and a paid day off on your birthday.
- Other info: Receive top-notch training and grow your career in an exciting environment.
- Why this job: Be part of a dynamic team that celebrates beauty and inclusivity.
- Qualifications: Retail experience and a passion for beauty are essential.
The predicted salary is between 22000 - 26000 £ per year.
At SEPHORA UK, beauty isn’t just what we sell - it’s who we are. It’s the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we’ve always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we’re redefining the future of prestige beauty as we continue our bold expansion across the UK. If you’re ready to bring passion, energy, and a love for immersive retail experiences to one of the world’s most dynamic beauty markets, this is your moment to shape what comes next.
The Opportunity
As a Beauty Advisor, you’ll be at the heart of the SEPHORA customer experience. You’ll bring your passion for beauty to our customer by offering personalised advice, exceptional service, and a warm, welcoming environment for everyone who walks through our doors. Whether you’re helping someone discover their new signature scent, guiding them through a skincare routine, or supporting the smooth running of daily store operations, you’ll play a key role in delivering the world‑class experience SEPHORA is known for. If you thrive in a fast‑paced retail environment, love connecting with people, enjoy staying ahead of the latest beauty trends and want to contribute to a values driven and inclusive environment, you’ll feel right at home.
What you’ll be doing…
- Educate customers on application techniques, routines and product benefits to build confidence and enhance their experience.
- Stay up to date with beauty trends, new launches and Sephora’s full product assortment, including exclusive brands.
- Provide expert, accurate product guidance rooted in strong technical knowledge across makeup, skincare and fragrance.
- Drive sales by proactively connecting with customers, upselling and promoting Sephora services and the loyalty programme.
- Process transactions accurately and maintain a tidy, well‑organised cash area at all times.
- Receive, check and organise deliveries, supporting stock counts and maintaining accurate inventory.
- Replenish stock promptly, ensuring product displays are visually appealing and removing expired or damaged items.
- Support visual merchandising updates and promotional displays that inspire customers.
- Collaborate with fellow Beauty Advisors, sharing best practices and participating in team training and meetings.
- Assist with new store opening activities such as unboxing, organising and preparing stock (where applicable).
What you’ll bring…
- You’ll be a confident, passionate and customer‑obsessed individual who loves all things beauty.
- Experience in retail, customer service or store operations (cash & stock).
- Strong passion for makeup, skincare and fragrance - product knowledge and application technique experience would be highly beneficial.
- Warm interpersonal skills and the ability to build meaningful client connections.
- Excellent organisational skills and high attention to detail.
- Ability to lift/carry boxes, stand for extended periods and perform physical tasks.
- A proven track record of delivering exceptional service and personalised recommendations.
- A target‑driven mindset with a desire to exceed expectations.
- Ability to multitask, prioritise and thrive in a dynamic, fast‑paced environment.
- Flexibility to work evenings, weekends and holidays as required.
Beautiful Benefits at SEPHORA UK
- SEPHORA University - receive industry‑leading product, customer care and development training to help you grow your skills and your career.
- Allowances tailored to your role and location - including shoes, lunch and more.
- Competitive pay that grows with you - including annual salary reviews based on your performance and our company results.
- Performance‑based commission tied to collective store success.
- A generous employee discount across the world’s best beauty brands.
- A paid day off on your birthday - because you deserve to celebrate!
- Access to a perks and wellbeing platform offering discounts, wellness support, and more.
- Generous holiday allowance, plus the option to buy extra days.
- And more!
Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Beauty Advisor (Sales, Stock, Cash) - Westfield, White City Future Opportunities employer: LVMH Group
At SEPHORA UK, we pride ourselves on being more than just a beauty retailer; we are a vibrant community that champions creativity, inclusivity, and personal expression. Working as a Beauty Advisor at our Westfield, White City location offers you the chance to thrive in a dynamic retail environment while receiving industry-leading training and generous benefits, including competitive pay, performance-based commissions, and a unique employee discount. Join us to not only enhance your career but also to be part of a team that celebrates every identity and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Advisor (Sales, Stock, Cash) - Westfield, White City Future Opportunities
✨Tip Number 1
Get to know Sephora's products inside out! Familiarise yourself with the latest beauty trends and product benefits. This way, when you chat with customers, you can offer personalised advice that really resonates.
✨Tip Number 2
Practice your people skills! Being warm and approachable is key in retail. Try role-playing with friends or family to build your confidence in connecting with customers and making them feel valued.
✨Tip Number 3
Stay organised! In a fast-paced environment like Sephora, keeping track of stock and maintaining a tidy workspace is crucial. Use checklists or apps to help manage your tasks efficiently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Sephora family and ready to dive into this beautiful opportunity.
We think you need these skills to ace Beauty Advisor (Sales, Stock, Cash) - Westfield, White City Future Opportunities
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for beauty shine through! Share your experiences with makeup, skincare, and fragrance, and how they inspire you to connect with customers.
Tailor Your Application:Make sure to customise your application to reflect the specific role of a Beauty Advisor. Highlight your retail experience and any relevant skills that align with the job description, like customer service and product knowledge.
Be Personable and Warm:Since this role is all about building connections, use a friendly tone in your application. Show us your interpersonal skills and how you can create a welcoming environment for customers.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at LVMH Group
✨Know Your Products
Familiarise yourself with Sephora's product range, including the latest beauty trends and exclusive brands. Being able to discuss specific products and their benefits will show your passion for beauty and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to help a customer or created a memorable experience. This will demonstrate your ability to thrive in a fast-paced retail environment.
✨Emphasise Teamwork
Sephora values collaboration, so be ready to talk about your experiences working in a team. Share how you’ve contributed to team success and learned from others, as this will highlight your ability to work well with fellow Beauty Advisors.
✨Dress the Part
As a Beauty Advisor, your appearance matters. Dress in a way that reflects your understanding of beauty and style. This not only shows your passion but also gives the interviewers a glimpse of how you might represent the brand in-store.
