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For Companies At a Glance
- Tasks: Manage stock, assist customers, and ensure smooth store operations.
- Company: Sephora is a leading beauty retailer known for its diverse product range and inclusive culture.
- Benefits: Enjoy a supportive work environment, opportunities for growth, and a vibrant team culture.
- Why this job: Join a community that celebrates diversity and empowers you to make a difference every day.
- Qualifications: Prior retail experience preferred; passion for beauty and strong communication skills are essential.
- Other info: Flexible hours required, including evenings and weekends.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Beauty Advisor Operations, Full Time 40h – Liverpool
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
Responsibilities
- Stock Management: Receive, inspect, and verify incoming shipments of merchandise. Unpack, label, and tag products accurately and efficiently. Organize and maintain inventory storage areas, including stockrooms and shelves. Perform regular stock counts and assist with inventory audits. Monitor stock levels and identify items that need to be reordered.
- Stock Replenishment: Work closely with the management team to prioritize stock replenishment tasks. Ensure stockrooms are adequately stocked to meet customer demands. Restock products on the sales floor promptly and maintain appealing product displays. Monitor product expiry dates and rotate stock as necessary. Assist in the implementation of merchandising plans and promotional displays.
- Documentation and Administration: Assist in handling product recalls and returns in compliance with company policies. Provide support during inventory audits and assist in resolving discrepancies. Collaborate with the management team to identify opportunities for process improvement.
- Cash Operations: Accurately process customer transactions, adhering to cash procedures as per Sephorapedia guidelines and audit reports. Follow daily cash-in and cash-out procedures. Maintain cleanliness and organization in workspaces like the cash area and gift wrap, ensuring adequate packaging supplies.
- Customer Service: Foster client loyalty by warmly welcoming, attentively understanding, and exceeding their needs at Sephora, including introducing complimentary services and utilizing digital tools to enrich their experience. Share product knowledge effectively to drive sales and increase basket size, maintaining a friendly and engaging attitude. Support different categories on the shop floor when asked.
- Teamwork and Communication: Collaborate with store associates to understand stock needs and priorities. Communicate effectively with the management team regarding stock-related issues. Coordinate with other departments, such as sales and customer service, to ensure smooth operations. Assist in training new stock associates on inventory management procedures. Maintain a positive and professional attitude in a fast-paced environment.
Qualifications
- Prior experience in store operations (cash and stock), or related roles is preferred.
- Knowledge of beauty and cosmetic products is advantageous.
- Strong organizational skills with exceptional attention to detail.
- Ability to lift and carry heavy boxes, stand for extended periods, and perform physical tasks.
- Demonstrated ability to provide exceptional customer service and personalize recommendations based on customer needs.
- Goal-oriented mindset and proven track record of meeting or exceeding sales targets.
- Professional appearance with a passion for the beauty industry.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required.
Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store.
Here, you will find:
• Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit
• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
• Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference
Join us and belong to something beautiful.
Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.
Crafting Dreams Starts With Yours
At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
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Beauty Advisor Operations, Full Time 40h - Liverpool employer: LVMH Group
Contact Detail:
LVMH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor Operations, Full Time 40h - Liverpool
✨Tip Number 1
Familiarise yourself with Sephora's product range and current beauty trends. This knowledge will not only help you in interviews but also demonstrate your passion for the beauty industry, which is crucial for a role like this.
✨Tip Number 2
Network with current or former employees of Sephora. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 3
Prepare to discuss your previous experience in stock management and customer service. Be ready to share specific examples of how you've successfully handled inventory or provided exceptional service in past roles.
✨Tip Number 4
Showcase your teamwork skills by preparing examples of how you've collaborated with others in a fast-paced environment. Highlighting your ability to communicate effectively and support your colleagues will resonate well with the hiring team.
We think you need these skills to ace Beauty Advisor Operations, Full Time 40h - Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in store operations, particularly in cash handling and stock management. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your customer service skills. Mention specific experiences where you exceeded customer expectations or contributed to team success.
Showcase Your Skills: In your application, emphasise your organisational skills and attention to detail. Provide examples of how you've successfully managed inventory or improved processes in previous roles.
Highlight Teamwork Experience: Discuss your ability to work collaboratively with others. Share instances where you effectively communicated with team members or trained new staff, as teamwork is crucial for this position.
How to prepare for a job interview at LVMH Group
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry during the interview. Share your personal experiences with beauty products and how they have impacted you. This will demonstrate your genuine interest in the role and align with Sephora's values of celebrating diversity and inclusivity.
✨Highlight Your Organisational Skills
Given the responsibilities around stock management and inventory, be prepared to discuss your organisational skills. Provide examples of how you've successfully managed stock or inventory in previous roles, showcasing your attention to detail and ability to maintain an orderly workspace.
✨Demonstrate Customer Service Excellence
Prepare to share specific instances where you've gone above and beyond for customers. Sephora values exceptional customer service, so highlight your ability to understand and meet customer needs, as well as any experience you have with upselling or personalising recommendations.
✨Be Ready for Teamwork Questions
Since teamwork is crucial in this role, think of examples that illustrate your ability to collaborate effectively with others. Discuss how you've communicated with team members to resolve issues or improve processes, and emphasise your positive attitude in fast-paced environments.
