At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive sales in beauty and fragrance.
- Company: Join Givenchy, a prestigious brand under the LVMH group, known for its inclusive ethos.
- Benefits: Competitive salary, flexible hours, and opportunities for personal and professional growth.
- Why this job: Be a brand ambassador and make a real impact in the luxury beauty industry.
- Qualifications: Passion for beauty, strong selling skills, and excellent communication abilities.
- Other info: Dynamic role with opportunities to host events and build lasting customer relationships.
The predicted salary is between 36000 - 60000 £ per year.
Givenchy, part of the LVMH group, are looking for a dynamic, driven and reliable Business Manager to join our team in HBeauty Lakeside. We are extremely passionate about our Heritage and products and Givenchy pride ourselves in being an inclusive brand, with products and an ethos for all, whilst being focused on our CSS. Our ambassadors ensure our customers always receive the highest level of customer service and are trained to offer the very best expertise and knowledge within the fragrance/Beauty industry. So, if you feel you are passionate about Beauty and fragrance and thrive in a competitive environment then this could be the perfect role for you.
As a Business Manager for Givenchy, you are a brand ambassador and an expert in make-up, skincare and fragrance. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets. By leading and coaching your Team, you will ensure that all clients receive a personalised luxury service. Through your passion for the brand you will demonstrate an attitude that befits Givenchy at all times.
MAIN RESPONSIBILITIES- Inspiring our guests with the Givenchy Legacy through story telling whilst providing outstanding customer service
- Being able to approach our guests and build genuine connections is a must
- Keeping up to date with product knowledge, new fragrances and creative ideas
- Managing rotas, timesheets and targets on a weekly and monthly basis
- Driving a team to achieve sales targets and KPI’s
- Proactively manage all Team Members, identifying coaching and development opportunities and support with training and guidance
- Manage stock levels, working in partnership with the Area Manager to ensure that there are sufficient levels
- Proactively grow your business through events, appointments and return bookings
- Ensure all operational and administrative tasks are complete and to the best of your ability
- Maintaining store standards including stock replenishment and visual merchandising
- Be a Givenchy Ambassador with a can-do attitude and the highest grooming standards
- Flexible working across retailer hours, including weekends and evenings
- Build effective in store relationships
- Plan and deliver in store events
In order to be successful in this role, you will be:
- An entrepreneur, constantly seeking opportunities to develop and grow your business through events and gain new sales
- Organised; able to manage paperwork, Team Members, Department and Area Managers and meet the clients’ needs
- Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service.
- Self-confident, you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale. You will be able to demonstrate cosmetics and make-up application knowledge, and through excellent communication skills, be able to identify key items that would suit the customers’ needs.
- Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Givenchy.
Givenchy Business Manager - H Beauty Lakeside in West Thurrock employer: LVMH FRAGRANCE BRANDS
Contact Detail:
LVMH FRAGRANCE BRANDS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Givenchy Business Manager - H Beauty Lakeside in West Thurrock
✨Tip Number 1
Get to know the brand inside out! Dive deep into Givenchy's heritage, products, and ethos. This knowledge will not only impress during interviews but also help you connect with customers as a true ambassador.
✨Tip Number 2
Practice your storytelling skills! Being able to share the Givenchy legacy in an engaging way can set you apart. Think about how you can weave this into conversations with potential employers or during networking events.
✨Tip Number 3
Showcase your passion for beauty and fragrance! Whether it's through social media, blogs, or even at local events, let your enthusiasm shine. This will help you build connections and demonstrate your commitment to the industry.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the Givenchy team at H Beauty Lakeside.
We think you need these skills to ace Givenchy Business Manager - H Beauty Lakeside in West Thurrock
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty and fragrance shine through! Share specific experiences that highlight your enthusiasm and knowledge about the industry. We want to see how you connect with our brand's ethos.
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Manager role at Givenchy. Highlight relevant skills and experiences that align with the responsibilities mentioned in the job description. This shows us you’re serious about joining our team!
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your application. Share stories that reflect your unique approach to customer service and team leadership. We want to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity with Givenchy!
How to prepare for a job interview at LVMH FRAGRANCE BRANDS
✨Know Your Givenchy Inside Out
Before the interview, dive deep into Givenchy's history, products, and ethos. Familiarise yourself with their latest fragrances and beauty lines. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Think about times when you went above and beyond to ensure a customer left happy. Givenchy values luxury service, so demonstrating your ability to create genuine connections with clients is key.
✨Demonstrate Leadership Qualities
As a Business Manager, you'll be leading a team. Be ready to discuss your leadership style and how you've motivated others to achieve sales targets. Share specific instances where you identified coaching opportunities or helped a team member grow.
✨Dress to Impress
Givenchy is all about elegance and presentation. Make sure you arrive at the interview looking immaculate and embodying the brand's aesthetic. This not only reflects your understanding of the role but also shows that you take pride in your appearance, which is crucial in the beauty industry.