Key Account Coordinator

Key Account Coordinator

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the sales team by managing key accounts and ensuring smooth operations.
  • Company: Join a leading luxury brand with a focus on innovation and collaboration.
  • Benefits: Competitive salary, career development opportunities, and a vibrant work culture.
  • Why this job: Be part of a dynamic team driving success in the luxury retail sector.
  • Qualifications: Strong communication skills and proficiency in Excel; no prior experience required.
  • Other info: Exciting entry-level role with potential for growth in a fast-paced environment.

The predicted salary is between 30000 - 42000 £ per year.

PURPOSE OF THE ROLE This is one of the key supporting roles within the commercial team.

POSITION: KEY ACCOUNT COORDINATOR (KAC)

DEPARTMENT: SALES

LOCATION: LONDON

REPORTS TO: KEY ACCOUNT MANAGER (KAM)

DIRECT REPORTS: NONE

It is a Retailer-focused planning and administration role ensuring implementation of the Givenchy strategy down to store level via clear communication and monitoring of all elements within the Sales function. Key contact with retailers to ensure synergy between Givenchy Sales department and the assigned Retailers. KAC provides end-to-end administrative support to the Key Account Manager and Commercial Team across sales, trade marketing, wholesale and inventory planning operations for designated retail partners.

Job Responsibilities

  • MAIN RESPONSIBILITIES
  • Sales Reports
  • Update Sell-Out tracker per Retailer on a weekly basis.
  • Request trade reports from Retailers & Field Teams to better understand performance and flag any issues to the relevant teams.
  • Send any stock requests to Retailers ahead of order schedule.
  • Provide monthly analysis for the corporate reports to include Retailer rankings, trends, drivers & drainers, trade marketing activities.
  • Track and analyse sell through, stock holding, launch performance and other factors as necessary, and offer suggestions to drive the business.
  • Update and distribute the Daily Gross Sales report.
  • Provide best-seller and stock level reports to Retailers on a weekly basis.
  • Liaising with Customer Service
    • Validate all incoming orders as soon as they come through, in line with new launch allocations and stock replenishment availability.
    • Ensure the smooth supply-chain process is up to date and maintain a high level of control in any supply-chain issue, incl. support to KAM on chasing stock and order management.
    • Monitoring of logistics calendar including cut-off/invoicing dates.
    • Place internal sample orders on behalf of specific retailers with the customer service team on a monthly basis.
  • Trade Operations
    • Provide sell-in vs. target and sell-through analyses for all launches to the KAM.
    • Provide assistance in the organisation and operation of promotional activities and visits on-site.
    • Provide assistance in monitoring and maintaining the P&L, by actualising internal trackers including gross sales, returns, markdowns, rebates and trade marketing.
    • Own & complete New Line Forms for all launches and promotions for the Retailers, as well as nomination forms, Joiners & Leavers and Line List forms, in line with the Retailer’s critical path requirements.
    • Administer the exchange of information with retailers, e.g. stock allocation for new launches, discontinued lines, promotional markdowns and replenishment issues.
  • Administration
    • Set up timely and correct Purchase Orders and ensure valid coding of invoices for all committed spend.
    • Ensure the committed spend is within budget for the retailer group and flag any variances with the KAM.
    • Review and approve underpayments and attend underpayment meetings to align on all outstanding invoices; trade marketing, markdowns, returns.
    • Record and file funding confirmations for all agreed promotional, trade marketing activities and returns.
    • Raise RGA’s for agreed stock collections once approved.
    • Manage and follow-up application of new account creation/closure (ACD forms) providing update to Head of Retail & Education.
    • Competitor analysis; review on a weekly basis competitor brand launches, visibility (online & offline).

    Profile

    • Excellent interpersonal skills
    • Possess Excel skills at intermediate/advanced level
    • Proficient in Word and PowerPoint
    • Excellent time management skills with ability to prioritise workload
    • Excellent planning and organisational skills
    • Commercially aware with the ability to analyse information and offer recommendations
    • Excellent written and verbal communication skills
    • Ability to maintain a positive outlook while working in a busy environment

    POSITION WITHIN THE ORGANISATION

    • Reports To: Key Accounts Manager
    • Internal: Commercial Team, E-retail marketing team, Marketing / Visual Merchandising Team, Education and Training Team, Retail Field Team, Customer Service & Business Intelligence, Finance Team
    • Direct Reports: None
    • External: Retailers, Third party agencies and suppliers

    Seniority level: Entry level

    Employment type: Full-time

    Job function: Sales and Business Development

    Industries: Personal Care Product Manufacturing

    Key Account Coordinator employer: LVMH FRAGRANCE BRANDS

    As a Key Account Coordinator at Givenchy in London, you will be part of a dynamic and supportive commercial team that values collaboration and innovation. The company fosters a vibrant work culture with a strong emphasis on employee growth, offering opportunities for professional development and skill enhancement. With competitive benefits and a focus on maintaining a positive work environment, Givenchy is an excellent employer for those seeking a meaningful career in the retail sector.
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    Contact Detail:

    LVMH FRAGRANCE BRANDS Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Key Account Coordinator

    ✨Tip Number 1

    Network like a pro! Reach out to people in the industry, especially those connected to Givenchy or similar brands. A friendly chat can open doors that a CV just can't.

    ✨Tip Number 2

    Prepare for interviews by researching the company and its products. Show us you know your stuff about Givenchy and how you can contribute to their sales strategy.

    ✨Tip Number 3

    Practice your communication skills. As a Key Account Coordinator, you'll need to liaise with retailers and internal teams, so being clear and confident is key!

    ✨Tip Number 4

    Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.

    We think you need these skills to ace Key Account Coordinator

    Sales Reporting
    Data Analysis
    Communication Skills
    Excel (Intermediate/Advanced)
    Time Management
    Planning and Organisational Skills
    Commercial Awareness
    Problem-Solving Skills
    Interpersonal Skills
    Supply Chain Management
    Inventory Planning
    Trade Marketing
    Customer Service
    Competitor Analysis

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV is tailored to the Key Account Coordinator role. Highlight relevant experience and skills that match the job description, like your Excel prowess and communication skills. We want to see how you can bring value to our team!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our needs. Don’t forget to mention your ability to analyse information and offer recommendations – we love that!

    Showcase Your Interpersonal Skills: Since this role involves liaising with retailers and internal teams, make sure to highlight your excellent interpersonal skills in your application. Share examples of how you've successfully communicated or collaborated in previous roles – we’re all about teamwork here at StudySmarter!

    Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our awesome team!

    How to prepare for a job interview at LVMH FRAGRANCE BRANDS

    ✨Know Your Numbers

    As a Key Account Coordinator, you'll be dealing with sales reports and analytics. Brush up on your Excel skills and be ready to discuss how you can track and analyse sell-through rates or stock levels. Bring examples of how you've used data to drive decisions in past roles.

    ✨Showcase Your Communication Skills

    This role requires excellent interpersonal skills, so be prepared to demonstrate your ability to communicate effectively. Think of specific instances where you've liaised with teams or clients to resolve issues or improve processes. Practice articulating these experiences clearly.

    ✨Understand the Retail Landscape

    Familiarise yourself with the retail market, especially in the personal care sector. Research Givenchy's competitors and recent launches. Being able to discuss trends and how they impact sales will show that you're commercially aware and ready to contribute from day one.

    ✨Organisational Skills Matter

    Time management and organisation are key in this role. Prepare to talk about how you prioritise tasks and manage multiple responsibilities. Consider sharing a time when you successfully juggled various projects and how you kept everything on track.

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