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For Companies At a Glance
- Tasks: Sell luxury Givenchy beauty products and provide exceptional customer service.
- Company: Join the iconic House of Givenchy, known for elegance and innovation.
- Benefits: Flexible part-time hours, competitive pay, and a chance to work with luxury brands.
- Why this job: Be a beauty ambassador and help clients discover their perfect fragrance.
- Qualifications: Passion for beauty, strong communication skills, and a flair for sales.
- Other info: Opportunity to build relationships and grow within a prestigious brand.
The predicted salary is between 12 - 15 ÂŁ per hour.
Since its creation in 1957 by Hubert de Givenchy, the House of Givenchy has become renowned for refined designs enriched with a touch of fantasy. The creation of the Givenchy Fragrance Division in 1957 was inspired by Hubert de Givenchy’s opinion that fragrance was the crowning touch of fashion and the most sensual expression of a woman’s personality. His first fragrance “L’interdit” was inspired and dedicated to his muse Audrey Hepburn. Romantic, feminine and elegant, Parfums Givenchy continues to delight its clientele both with its products and quality of service.
Job Responsibilities
- Main Responsibilities - Sales
- Pro-actively sell Parfums Givenchy products and provide a luxury standard of service to customers.
- Be aware of and achieve or exceed sales targets, as set by your line manager.
- Pro-actively link sell across product categories to increase average transaction value (ATV) and average transaction units (ATU).
- KPI: Sales Target - To achieve sales targets.
- Main Responsibilities - Service
- Be knowledgeable on all Parfums Givenchy products and be able to propose personalised products to clients and confidently and appropriately overcome any objections.
- Demonstrate products on clients by means of flash make-overs and confidently explain the benefits of each product.
- Initiate contact with customers and welcome them both on counter and through traffic stopping.
- Identify, understand and reformulate the client needs.
- Develop personal relationships with clients and gain loyalty.
- Educate clients on Parfums Givenchy products and the brand.
- KPI: Mystery Shopping - To achieve target for Mystery Shopping.
- Main Responsibilities - General
- Participate in merchandise management and ensure that it is in line with Corporate guidelines.
- Monitor stock levels, report any issues to the Counter Manager and ensure that there are sufficient levels.
- Conduct all assigned operational and administrative tasks.
- Be a Parfums Givenchy brand ambassador and representative at all times.
- Adhere to all Company procedures and policies, as outlined in the employee handbook.
- Build relationships with store management and adhere to all store policies and procedures.
- Carry out any additional duties as directed by the management team.
Position Within the Team
- Reports to: Business / Account Manager
- Contacts and Relationships
- Internal: Counter team, Area Managers, Retail Managers, RMA’s.
- External: Parfums Givenchy clients, Department store colleagues, Department store managers, Department store HR Departments.
Profile
- Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service.
- Driven and results-oriented, seeking out ways to continually grow the business through events and counter activity.
- Self-confident, able to approach and engage with customers at ease, using strong selling skills to chase that extra sale.
- Able to demonstrate cosmetics and make-up application knowledge, and through excellent communication skills, identify key items that would suit customers’ needs.
- Immaculately groomed and presented, embodying the elegance that customers have come to identify with Parfums Givenchy.
Givenchy Beauty Ambassador - Lakeside employer: LVMH FRAGRANCE BRANDS
Contact Detail:
LVMH FRAGRANCE BRANDS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Givenchy Beauty Ambassador - Lakeside
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Givenchy's history, products, and values. This will not only help you in interviews but also show your genuine passion for the role.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of the mirror. Focus on how you would engage customers and demonstrate products, just like you would in-store.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend beauty events. Building relationships can give you insider tips and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Givenchy family.
We think you need these skills to ace Givenchy Beauty Ambassador - Lakeside
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty and luxury shine through! Share why you’re excited about the Givenchy brand and how it resonates with you. We want to see your enthusiasm for the products and the experience you can bring to our customers.
Tailor Your Experience: Make sure to highlight any relevant experience in sales or customer service. We’re looking for those who can provide a luxury standard of service, so share specific examples of how you've gone above and beyond for customers in the past!
Be Yourself: We want to get to know the real you! Use your own voice in your application and don’t be afraid to show your personality. Whether it’s your unique style or your approach to customer engagement, let us see what makes you stand out.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Givenchy family!
How to prepare for a job interview at LVMH FRAGRANCE BRANDS
✨Know Your Products Inside Out
Before the interview, make sure you’re well-versed in all Parfums Givenchy products. Familiarise yourself with their features, benefits, and how they cater to different customer needs. This knowledge will help you confidently answer questions and demonstrate your passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you’ve successfully met or exceeded targets. Think of specific examples where you’ve linked products or provided exceptional service. This will show that you’re results-oriented and ready to drive sales for Givenchy.
✨Practice Engaging with Customers
Since the role involves a lot of customer interaction, practice your approach to engaging with clients. Role-play scenarios where you welcome customers, identify their needs, and suggest products. This will help you feel more comfortable during the interview and demonstrate your ability to build relationships.
✨Dress to Impress
Givenchy is all about elegance and style, so make sure you dress impeccably for your interview. Your appearance should reflect the brand’s image, showcasing your understanding of luxury and professionalism. This will not only boost your confidence but also leave a lasting impression on your interviewers.