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For Companies At a Glance
- Tasks: Drive sales and provide luxury service as a Givenchy brand ambassador.
- Company: Join the iconic House of Givenchy, known for elegance and innovation.
- Benefits: Competitive salary, training opportunities, and a chance to work with luxury products.
- Why this job: Be part of a prestigious brand and make a real impact in beauty retail.
- Qualifications: Strong sales skills and a passion for beauty and luxury.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Overview
POSITION: Account Manager
LOCATION: John Lewis, Oxford Street
Full Time 37.5hrs per week
Since its creation in 1957 by Hubert de Givenchy, the House of Givenchy has become renowned for refined designs enriched with a touch of fantasy. The creation of the Givenchy Fragrance Division in 1957 was inspired by Hubert de Givenchy’s opinion that fragrance was the crowning touch of fashion and the most sensual expression of a woman’s personality. His first fragrance “L’interdit” was inspired and dedicated to his muse Audrey Hepburn. Romantic, feminine and elegant, Parfums Givenchy continues to delight its clientele both with its products and quality of service.
Mission
As an Account Manager for Parfums Givenchy, you are a brand ambassador and an expert in make-up, skincare and fragrance. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets. By leading and coaching your Team, you will ensure that all clients receive a personalised luxury service. Through your passion for the brand, you will demonstrate an attitude that befits Parfums Givenchy at all times.
Main Responsibilities
- Sales
- To set targets for all Team Members in line with Company expectations
- To pro-actively sell Parfums Givenchy products and provide a luxury standard of service to customers
- To lead and coach your team to ensure all Team Members, along with yourself, are aware of and achieve or exceed sales targets
- To pro-actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU)
- KPI: To achieve sales targets
- To educate and train Team Members on the use and history of Parfums Givenchy products
- To be knowledgeable on all Parfums Givenchy products and be able to propose personalised products to clients and confidently and appropriately overcome any objections
- Demonstrate products on clients by means of flash make-overs and confidently explain the benefits of each product
- To initiate contact with customers and welcome them both on counter and through traffic stopping
- KPI: To achieve target for Mystery Shopping
- To proactively manage all Team Members, identifying coaching and development opportunities and support with training and guidance
- To manage stock levels, working in partnership with the Area Manager to ensure that there are sufficient levels
- To proactively grow your business through events, appointments and return bookings
- To ensure all operational and administrative tasks are complete and to the best of your ability
- To participate in merchandise management and ensure that it is in line with Corporate guidelines
- To adhere to all Company procedures and policies, as outlined in the employee handbook
- To build relationships with store management and adhere to all store policies and procedures
- To carry out any additional duties as directed by the management team
Position within the team
Reports to: Area Manager / Beauty Department Manager
Contacts and Relationships
Internal: Counter team — Parfums Givenchy clients, Area Managers — Department store colleagues, Retail Managers — Department store Managers, RMAs — Department store HR Departments
Person Specification
- An entrepreneur, constantly seeking opportunities to develop and grow your business through events and gain new sales
- Organised; able to manage paperwork, Team Members, Department and Area Managers and meet the clients’ needs
- Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service
- Self-confident, you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale
- You will be able to demonstrate cosmetics and make-up application knowledge, and through excellent communication skills, be able to identify key items that would suit the customers’ needs
- Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Parfums Givenchy.
Givenchy Account Manager employer: LVMH FRAGRANCE BRANDS
Contact Detail:
LVMH FRAGRANCE BRANDS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Givenchy Account Manager
✨Tip Number 1
Get to know the brand inside out! Dive deep into Givenchy's history, products, and values. This knowledge will not only impress during interviews but also help you connect with the team and customers.
✨Tip Number 2
Network like a pro! Attend beauty events or workshops where you can meet industry professionals. Building relationships can open doors and give you insider info on job opportunities.
✨Tip Number 3
Showcase your passion! When you get the chance to chat with potential employers, let your enthusiasm for luxury beauty shine through. Share your ideas on how you’d drive sales and enhance customer experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Givenchy family. Don’t miss out!
We think you need these skills to ace Givenchy Account Manager
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your love for Givenchy shine through! Share why you’re excited about the brand and how you can embody its elegance and luxury in your role as an Account Manager.
Tailor Your Experience: Make sure to highlight your relevant experience in sales and customer service. Use specific examples that demonstrate your ability to lead a team and achieve targets, just like we do at StudySmarter!
Be Personable and Engaging: Your written application should reflect your engaging style. Write in a friendly tone and show us how you connect with customers. Remember, you’ll be a brand ambassador, so let that personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it shows you’re serious about joining the Givenchy family!
How to prepare for a job interview at LVMH FRAGRANCE BRANDS
✨Know Your Products Inside Out
As an Account Manager for Parfums Givenchy, it's crucial to have a deep understanding of the brand's products. Familiarise yourself with the history, key ingredients, and unique selling points of each fragrance and cosmetic line. This knowledge will not only impress your interviewers but also demonstrate your passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully met or exceeded targets. Use specific examples that highlight your ability to lead a team and drive sales. Think about how you can link sell across product categories, as this is a key responsibility in the role.
✨Demonstrate Luxury Service Mindset
Givenchy is all about providing a luxury experience. Be ready to share how you would create a personalised service for clients. Consider role-playing scenarios where you might need to overcome objections or provide tailored recommendations, showcasing your customer service skills.
✨Dress the Part
Since the role embodies elegance and sophistication, make sure to dress impeccably for your interview. Your appearance should reflect the brand's image, so choose an outfit that is stylish yet professional. This will help you embody the essence of Parfums Givenchy right from the start.
