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- Tasks: Maximise sales and deliver top-notch customer service at the Givenchy fragrance counter.
- Company: Join Givenchy, a prestigious brand under the LVMH group, known for its inclusivity.
- Benefits: Competitive pay, training opportunities, and a vibrant work environment.
- Why this job: Be part of a passionate team and share your love for fragrance with customers.
- Qualifications: Previous retail or sales experience and strong communication skills are essential.
- Other info: Dynamic role with opportunities to innovate and grow within the beauty industry.
The predicted salary is between 28800 - 43200 £ per year.
Givenchy, part of the LVMH group, are looking for a dynamic, driven and reliable Account Manager/Fragrance Ambassador to join our team. We are extremely passionate about our Heritage and products. Givenchy pride ourselves in being an inclusive brand, with products and an ethos for all, whilst being focused on our CSS. Our ambassadors ensure our customers always receive the highest level of customer service and are trained to offer the very best expertise and knowledge within the fragrance/Beauty industry. So, if you feel you are passionate about fragrance and thrive in a competitive environment then this could be the perfect role for you.
Responsibilities
- To maximise profitability from the counter through the successful implementation of business plans, product launches and offering the provision of the highest standard of customer service and care.
- Self motivated and willing to work alone and as part of a team you will understand the Givenchy brand direction and objectives, driving yourself to realise your full potential.
Person Specification
- Effective communicator. Can explain specialist product information across all levels in meetings, one to ones, customer consultations and communications.
- IT literate, able to use various forms of technology to report and record both sales and customers.
- Able to implement the Relational Signature in full daily, to ensure we are giving the highest level of service, and reach our brand goals.
- Able to establish and build rapport with key counter managers/department managers/area managers and HO team.
- Influence and negotiate extra trading opportunities within stores.
- Manages own time to meet HO and self proposed targets, develop business plans to ensure specific launches/events drive sales.
- Regularly reviews progress of counter and searches for new/innovate ways to drive sales.
- Can demonstrate an awareness of external factors on counter performance and can react accordingly.
- Groomed in line with company guidelines.
Reports Into
Reports into Area Manager
Required Experience
Previous experience in sales/retail required.
Givenchy Fragrance Counter Manager - John Lewis Oxford St in Dartford employer: LVMH FRAGRANCE BRANDS
Contact Detail:
LVMH FRAGRANCE BRANDS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Givenchy Fragrance Counter Manager - John Lewis Oxford St in Dartford
✨Tip Number 1
Get to know the Givenchy brand inside out! Familiarise yourself with their heritage, products, and ethos. This will not only help you stand out in interviews but also show your genuine passion for the role.
✨Tip Number 2
Practice your communication skills! Whether it's explaining product details or engaging with customers, being an effective communicator is key. Try role-playing with a friend to boost your confidence.
✨Tip Number 3
Show off your sales savvy! Think of innovative ways to drive sales and be ready to discuss your ideas during interviews. Employers love candidates who can think outside the box and bring fresh strategies to the table.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Givenchy team. Don’t miss out on this opportunity!
We think you need these skills to ace Givenchy Fragrance Counter Manager - John Lewis Oxford St in Dartford
Some tips for your application 🫡
Show Your Passion for Fragrance: When writing your application, let your love for fragrance shine through! Share any personal experiences or stories that highlight your enthusiasm for the beauty industry. We want to see how you connect with our products and brand ethos.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight relevant experience in sales and customer service, and demonstrate how your skills align with our goals at Givenchy. We appreciate a personal touch!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and passion without wading through unnecessary fluff. Less is more!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at LVMH FRAGRANCE BRANDS
✨Know Your Fragrance Facts
Brush up on your fragrance knowledge before the interview. Understand Givenchy's product range, key ingredients, and what sets their fragrances apart. This will not only show your passion but also demonstrate your expertise in the beauty industry.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you went above and beyond for a customer. This is crucial for a role that emphasises high standards of service.
✨Be Ready to Discuss Sales Strategies
Since the role involves maximising profitability, be prepared to discuss your approach to driving sales. Think about innovative ideas you've implemented in previous roles or how you would approach product launches at Givenchy.
✨Demonstrate Team Spirit
Givenchy values teamwork, so be ready to talk about how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal, and highlight your ability to build rapport with team members and management.