Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional service and achieve sales targets.
- Company: Join a luxury beauty brand known for its innovative approach and strong team culture.
- Benefits: Full-time role with opportunities for career growth and development.
- Why this job: Be a brand ambassador and make a real impact in a vibrant retail environment.
- Qualifications: Strong retail experience and excellent leadership skills are essential.
- Other info: Great potential for advancement to Area Manager or training roles.
The predicted salary is between 36000 - 60000 £ per year.
Position: Business Manager
Location: H-Beauty Lakeside
Hours: Full Time
Overview: As Business Manager and brand ambassador, you are responsible for the management of both the counter and team ensuring that 100% exceptional service is in place. By implementing excellent leadership skills and ensuring strong plans are in place, you will actively drive yourself and your team to achieve/exceed all targets and KPIs in line with the company strategy. This is a full-time role, based in H Beauty - Lakeside.
Main responsibilities:
- Achieve/exceed counter productivity target by setting clear objectives per week, per month and per year.
- Set daily, weekly and monthly targets including clear objectives for each team member in line with company expectations and KPIs.
- IT literate, able to use various forms of technology to report and record both sales and customers.
- Implement the Relational Signature in full daily, to ensure we are giving the highest level of service, and reach our brand goals.
- Ensure the team is also fully compliant, and be responsible for organising relevant coaching if required.
- Aware of key competitor activity and communicate this effectively to the team and report weekly to Area Manager.
- Ensure effective plans are in place by implementing weekly activity through on-counter events.
- Ensure counter diary is utilized effectively for all BCs to achieve make-up return appointment target.
- Proactive and able to seek opportunities and promote in-store events and outside events to maximise sales.
- Ensure that a high level of luxury service is delivered to all customers at all times by all team members.
- Implement and build an effective customer loyalty VIP system and that a strong CRM is in place.
- Handle customer complaints in an effective and professional manner.
- Ensure that the company merchandising guidelines are followed and adhered to at all times.
- Ensure that the correct basic stock levels are maintained on counter and that all stock concerns are reported to Area Manager weekly.
- Communicate company strategy and objectives to the team.
- Develop each team member through regular coaching by leading by example.
- Review each team member performance by conducting a one-to-one monthly meeting and ensuring that clear objectives are in place.
- Support the recruitment process by conducting first stage interviews and on-counter auditions to recruit high calibre BCs.
- Manage all counter administration and reporting procedures and adhere to deadlines.
- Build strong relationships with store management and adhere to store policies and procedures.
- Ensure yourself and the team are groomed in line with company guidelines.
Reports Into: Area Manager
Development Opportunities: Opportunities to develop to Area Manager/Training team, support in PR events and training sessions.
Person Specification:
- Strong retail experience.
- Self-motivated and able to motivate others.
- Excellent leadership skills.
- Extremely organized.
- Results driven.
- Excellent communication skills and able to build strong relationships.
- Good analytical skills.
- Able to delegate and to build strong and effective teams.
- Able to build strong relationships.
Business Manager employer: LVMH FRAGRANCE BRANDS
Contact Detail:
LVMH FRAGRANCE BRANDS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Understand their values and how you can contribute to their goals. This will not only impress your interviewers but also help you tailor your responses to show you're the perfect fit for the Business Manager role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership skills and how you've driven results in previous roles. Remember, confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm. Plus, it’s a great way to ensure your application gets into the right hands quickly!
We think you need these skills to ace Business Manager
Some tips for your application 🫡
Show Off Your Leadership Skills: As a Business Manager, we want to see your leadership flair right from the start. Share examples of how you've motivated teams and driven results in your previous roles. Make it clear that you can lead by example!
Be Results-Driven: We love candidates who are all about achieving targets! In your application, highlight specific achievements where you exceeded goals or improved performance. Numbers speak volumes, so don’t shy away from sharing those stats!
Demonstrate Your Customer Service Expertise: Exceptional service is key for us at H Beauty. Use your application to showcase your experience in delivering top-notch customer service and handling complaints professionally. We want to know how you’ve gone above and beyond for customers!
Apply Through Our Website: Ready to take the plunge? We encourage you to apply through our website for a seamless application process. It’s the best way for us to get your details and for you to stay updated on your application status!
How to prepare for a job interview at LVMH FRAGRANCE BRANDS
✨Know Your Numbers
As a Business Manager, you'll need to demonstrate your ability to achieve targets. Before the interview, familiarise yourself with key performance indicators (KPIs) relevant to the role. Be ready to discuss how you've set and exceeded targets in previous positions.
✨Showcase Leadership Skills
This role requires excellent leadership skills, so prepare examples of how you've successfully led a team. Think about specific situations where you motivated others or implemented effective coaching strategies. Highlight your ability to develop team members and drive results.
✨Understand the Brand and Competitors
Research the brand and its competitors thoroughly. Be prepared to discuss what sets this brand apart and how you can contribute to its success. Showing that you're aware of competitor activity will demonstrate your proactive approach and strategic thinking.
✨Customer Service Excellence
Exceptional service is key in this role. Prepare to share examples of how you've handled customer complaints or delivered high levels of service in the past. Emphasise your commitment to maintaining luxury service standards and building customer loyalty.
