At a Glance
- Tasks: Lead a luxury store, inspire your team, and create unforgettable customer experiences.
- Company: Join LVMH Fashion Group, a leader in luxury fashion with a vibrant culture.
- Benefits: Competitive salary, career growth, and the chance to work with iconic brands.
- Other info: Dynamic environment with opportunities to network and develop your skills.
- Why this job: Be a brand ambassador and shape the future of luxury retail.
- Qualifications: Experience in luxury retail management and a passion for fashion.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Position
As the Store Manager, you will be an Ambassador of the brand, effectively running the store ensuring maximum profitability and productivity.
You will be an inspiring and motivating leader and coach, developing the store team to higher performance, ensuring that customers receive the highest standards of service. You will champion clienteling in your store and encouraging your team to build meaningful and sustainable relationships with their clients.
You will identify new business opportunities and implement actions to ensure your store meets sales targets and minimising stock loss, shrinkage and store operating costs
Job responsibilities
Team Leadership & Engagement
- Develop Managers to ensure their teams deliver the brand experience to every Client. Support them with consistent coaching, identify their development and training needs, and those of their team and partner with them to tailor individual action plans
- Identify, recruit and develop talents and work with HR and the Head of Northern Europe to secure succession plans
- Organise the team in an efficient manner according to business needs and delegate responsibility
- Translate strategic and business goals into concrete and individual actions and objectives
- Set achievable yet challenging team and individual targets for the store; assess, monitor and manage performance to ensure these goals are achieved
- Manage and motivate the team to drive the business: create a positive work environment, empower the team, encourage innovative solutions
- Coach Managers into taking responsibility for the management, development and engagement of their own teams
- Take part in the recruitment, training, evaluation, motivation and development of the staff.
- Network with Brand and LVMH colleagues to share best practices.
- Be the voice of HQ communicating strategic vision, targets, projects and initiatives and ensuring that the team are consistently displaying the Being LVMH Values & Behaviours
Business & Client Development
- Lead and develop the business of the store, by cultivating a comprehensive and strategic knowledge of your business and relating to all relevant stakeholders
- Champion and develop a customer centric and service mindset in store
- Partner with the regional Client Development Manager to identify key opportunities and best practices for the store and support them with the training and development of the team in this key area
- Maximise the potential of all product categories carried in the store, capitalising on all available support (visual merchandising, training, clienteling, events, HR team…) and fostering synergies between categories
- Build a loyal Clientele, leveraging all clienteling tools from the CRM team
- Establish a Client-centric mindset in store to ensure the highest level of customer experience and achieve Client retention objectives
- Be the voice of the store in your country by understanding business and local market to suggest actions and recommendations
- Act as a Brand ambassador in your local market, by proactively representing the Brand in relevant local activities (networking, PR)
- Be aware of the competitive landscape and market trends
- In multi-store markets, develop relationships with surrounding Brand Store Managers to optimise business opportunities and Client experience
Operations
- Ensure policies, operational standards and procedures are communicated, understood & implemented whilst also proposing any improvement actions
- Monitor store controllable expenses and partner with Finance on the review and action of the monthly P&L
- Take accountability alongside Store Support for the health and safety management of the store
- Supervise loss asset protection and risk management
- Control stock loss within the boutique budget and implement stock audits effectively
- Ensure that the team are fully trained and understand the Company systems relating to point of sale and cash handling/stock loss control
Profile
- Extensive Flagship Boutique management retail experience in the luxury goods sector.
- Existing International Clientele network
- Experience in managing VIP client events
- Excellent communication and relationship building skills
- Outstanding sense of customer service, sense of initiative and commercial creativity with fashion sensitivity
- A passion for LVMH Fashion and our collections
- Strong knowledge of fashion, trends and specifically RTW product division
- Keen interest in culture and art
- Fluency in a second language (preferred)
- Master Degree desirable
Store Manager - LVMH Fashion Group in London employer: LVMH Fashion Group UK
As a Store Manager at LVMH Fashion Group, you will thrive in a dynamic and supportive work environment that prioritises employee development and engagement. With a strong emphasis on coaching and leadership, you will have the opportunity to cultivate your team's talents while driving business success in a prestigious luxury retail setting. Enjoy competitive benefits, a vibrant company culture, and the chance to be part of a globally recognised brand that values creativity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - LVMH Fashion Group in London
✨Get Down to the Fashion Events
Dive headfirst into local fashion shows, trade fairs, and networking events. These are golden opportunities to meet industry pros and showcase your passion for the industry in person. Plus, it gives you the chance to chat about potential roles at places like LVMH Fashion Group UK!
✨Join Fashion-Focused Communities
Become a part of online fashion communities on platforms like Instagram or Pinterest. Participate in discussions and share your insights on trends or your personal style journey. It’s a great way to get noticed by brands looking to fill positions, including LVMH Fashion Group UK.
✨Craft a Rock-Solid Portfolio
Since you're aiming for a full-time gig, your portfolio should reflect not just your best work but also your personality. Whether it’s lookbooks, design sketches, or styling projects, make sure it screams 'you' and includes a bit about why you’d be a perfect fit for LVMH Fashion Group UK.
✨Leverage Your University Connections
If you’re fresh out of university, don’t underestimate your career services. They often have partnerships with fashion companies for internships and entry-level roles. Use this to your advantage and connect with them to find any openings at LVMH Fashion Group UK!
We think you need these skills to ace Store Manager - LVMH Fashion Group in London
Some tips for your application 🫡
Showcase Your Style:In the fashion-apparel industry, your personal style and understanding of current trends are crucial. Make sure your CV and cover letter reflect your unique fashion sense – use visuals if you can and highlight any fashion-related experiences or projects that show off your flair!
Highlight Relevant Experience:When you're applying for a full-time role, be sure to focus on any past roles or internships in fashion that’ve honed your skills. Whether that's working in retail, fashion design, or marketing, quantify your achievements and show how they relate to the role at LVMH Fashion Group UK.
Include a Strong Portfolio:An impressive portfolio is key in fashion! Make sure to include a link to your online portfolio in your CV, showcasing your best work, be it designs, campaigns, or styling projects. This is your chance to let your creativity shine and demonstrate your abilities to LVMH Fashion Group UK!
Craft a Standout Cover Letter:Use your cover letter to weave in your passion for fashion and the specific reasons you want to work at LVMH Fashion Group UK. Share your vision of how you'd contribute to their brand and why you're excited about their work. Tailoring this will make you stand out from the crowd!
How to prepare for a job interview at LVMH Fashion Group UK
✨Showcase Your Style Portfolio
For a role in the fashion-apparel industry, having a well-curated portfolio is essential. Ensure you include your best work that reflects your style and creativity, whether it's sketches, lookbooks, or completed designs. Be ready to discuss your design process and the inspirations behind your pieces!
✨Know the Latest Trends and Brands
Being well-versed in current fashion trends and influential brands can give you a leg up in the interview. Get familiar with what’s trending in the market and know your competitors. This shows your passion for the industry and helps you connect your work experience to current fashion trajectories.
✨Demonstrate Your Collaboration Skills
In a full-time fashion role, collaboration is key, whether you’re working with designers, marketers, or suppliers. Be prepared to share experiences where you successfully worked as part of a team or navigated challenges with colleagues. This will highlight your ability to adapt and thrive in a fast-paced environment.
✨Dress the Part
This might sound obvious, but in fashion, how you present yourself is part of your brand. Wear something that represents your personal style while still aligning with the company’s aesthetic. It’s a great way to show you understand the industry's essence and can embody the brand’s image!
