Professional Practices Manager
About the Role
Were pleased to share a unique opportunity for a highly organised and analytical individual to join LV= as a Professional Practices Manager .
As a leading UK life and pensions mutual insurer with a proud history dating back to 1843, we exist to help people live financially confident lives protecting their income while they work and maximising it when they stop. Today, over one million members and customers trust us to look after their futures, families and finances.
Joining us means becoming part of a team that puts our members, customers and advisers at the heart of everything we do.
Were committed to creating an inclusive culture where colleagues can thrive. We are proud to have built a workplace where our colleagues feel welcomed, respected, supported and valued reflected in our recognition as one of the Financial Times UKs Best Employers in 2025 and 2026.
We celebrate individuality and believe our differences make us stronger, so bring your true self and help shape the future of LV=.
Reporting to the Chief Audit Officer, youll develop the methodology, quality standards, analytics and technology underpinning assurance across one of the UKs largest mutual insurers.
Youll lead our Internal Audit Centre of Excellence, setting standards for high-quality, risk-based assurance aligned with LV=s strategy, risk profile and regulatory expectations. Beyond traditional methodology, youll shape how Internal Audit operates, drive innovation and use data, AI and automation to build a more efficient, forward-looking function.
Youll have direct access to the Chief Audit Officer, senior stakeholders and the Board, influencing the functions future direction. Youll also manage one direct report and produce data-led insights and assurance.
Key Accountabilities
Develop and improve a modern Internal Audit methodology, standards, tools and guidance.
Embed risk-based, insight-led auditing that delivers proportionate, commercially relevant assurance.
Translate Global Internal Audit Standards and PRA/FCA expectations into practical frameworks.
Lead the Quality Assurance and Improvement Programme and maintain external assessment readiness
Use audit themes and trends to improve quality, efficiency and impact.
Shape clear reporting for the Executive, Board and Audit Committee on Internal Audits, outcomes and value.
Maintain effective, compliant audit processes and governance, including CAO SMF5 documentation under SM&CR.
Lead the data analytics strategy and advance AI, automation and continuous assurance.
Optimise audit technology and systems to improve data, insight and efficiency.
Coach colleagues on methodology, quality, standards and emerging audit practices
Embed consistent ways of working and support teams through change.
Build trusted relationships with audit leaders, senior stakeholders and Risk & Compliance.
About You
Our ideal candidate will
Have Manager or Senior Manager experience in Internal Audit, Risk or External Audit, ideally in regulated financial services.
Know audit methodology, risk-based auditing, control frameworks and Global Internal Audit Standards.
Turn professional standards and regulatory expectations into practical guidance and tools.
Bring quality assurance experience, including QAIP and external assessment requirements.
Use data and insight to identify themes, improve standards and prioritise key risks.
Understand how audit technology, analytics, AI and automation can improve assurance.
Communicate clearly, simplify complexity and influence senior stakeholders.
Lead change and help teams adopt improved ways of working.
Coach others to build capability in modern audit practices.
Be motivated to improve and innovate.
Rewards & Benefits
At LV= Savings and Retirement, youll go above and beyond to do the right thing for our customers. Well reward your hard work with an attractive, competitive salary and benefits package, which includes:
30 days' holiday, with the option to buy up to 5 additional days
Competitive pension scheme - LV= Life and Pensions will double-match the amount you pay, up to 14% (subject to National Minimum Wage requirements)
An annual bonus scheme based on personal performance
Single-cover private medical insurance (with the option for you to upgrade to family cover)
Flexible benefits, including a cycle to work scheme, personal accident insurance, critical illness cover and dental insurance
Up to 20% discount on our life products for you and your immediate family
A group life assurance policy with 4 x your basic pay to go to your dependents (youll have the option to increase to 8 x cover)
Group Income Protection (if you become a member of the Pension scheme and reach 5 years of service)
Access to our Employee Assistance Programme (EAP) for support when you need it
A virtual GP service
Shared parental leave
Up to 20% discount on our life products for you and your immediate family.
Please note all salary sacrifice benefits are subject to National Minimum Wage requirements i.e. you are unable to select any benefits that would reduce your base pay below the minimum wage threshold.
Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship in order for your application to be considered.
Professional Practices Manager in Normanton employer: LV=
At LV=, we pride ourselves on being an excellent employer, offering a supportive work culture that values collaboration and innovation. Our Bournemouth location provides a vibrant environment with opportunities for professional growth, complemented by generous benefits such as 30 days’ holiday and a competitive pension scheme, making it an ideal place for those seeking meaningful and rewarding employment.
