Corporate Communications Manager

As a leading UK life and pensions mutual insurer with a proud history dating back to 1843, we exist to help people live financially confident lives – protecting their income while they work and maximising it when they stop. Today, over one million members and customers trust us to look after their futures, families and finances. Joining us means becoming part of a team that puts our members, customers and advisers at the heart of everything we do. We’re committed to creating an inclusive culture where colleagues can thrive.

We are proud to have built a workplace where our colleagues feel welcomed, respected, supported and valued – reflected in our recognition as one of the Financial Times UK’s Best Employers in 2025 and 2026. We celebrate individuality and believe our differences make us stronger, so bring your true self and help shape the future of LV=.

We have a unique opportunity for a talented Corporate Communications Manager to join our established, supportive team. If you are a creative storyteller, a confident planner, and someone who thrives on shaping compelling narratives, this is a fantastic chance for you to make a real impact. Within this role, you'll manage integrated communications activity across PR, public affairs, internal communications, and colleague engagement. You will help to protect and enhance our reputation, strengthen employee connection, and bring our purpose and priorities to life through clear, consistent, and engaging communication.

Key Responsibilities

• Planning and delivering an integrated external and internal communications strategy, aligning to corporate objectives, and engaging our audiences.
• Managing and delivering cross-functional projects and campaigns.
• Shaping corporate positioning and developing strategic narratives.
• Managing our media relations and public affairs activity.
• Managing internal channels, and events (online and in-person).
• Managing crisis and issues communications.
• Supporting leadership visibility externally and internally.
• Building strong working relationships and collaborating with teams across the business.
• Acting as a brand guardian, ensuring the consistency of tone of voice and messaging across all communication touchpoints.
• Managing a small, multi-disciplinary in-house team, and a communications agency.
• Accurately measuring and analysing effective communication and refining activity accordingly.

About You

• Be able to effectively write communications strategies, translating objectives into clear, targeted, multi-channel plans.
• Have experience of working with the media.
• Competently manage multiple projects and campaigns, spanning internal and external communications and delivering measurable outcomes.
• Have experience of using internal platforms to support colleague engagement.
• Possess outstanding writing and editing skills.
• Maintain consistent levels of accuracy and attention to detail.
• Demonstrate event planning experience to support colleague engagement (both online and in person).
• Be a supportive and values-driven people manager, with a focus on managing your team effectively to achieve high levels of performance.
• Be confident in advising senior leaders and preparing them for media or internal engagements and activity.
• Have experience managing crisis, issues and change communications.
• Have experience of working within financial services (desirable but not essential).

Rewards and Benefits

This role is a Band C in the LV= Structure. At LV= Savings and Retirement, you’ll go above and beyond to do the right thing for our customers. We’ll reward your hard work with an attractive, competitive salary and benefits package, which includes:

• 30 days' holiday, with the option to buy up to 5 additional days
• Competitive pension scheme - LV= Life and Pensions will double-match the amount you pay, up to 14% (subject to National Minimum Wage requirements)
• An annual bonus scheme based on personal performance
• Single-cover private medical insurance (with the option for you to upgrade to family cover)
• Flexible benefits, including a cycle to work scheme, personal accident insurance, critical illness cover and dental insurance
• Up to 20% discount on our life products for you and your immediate family
• A group life assurance policy with 4 x your basic pay to go to your dependents (you’ll have the option to increase to 8 x cover)
• Group Income Protection (if you become a member of the Pension scheme and reach 5 years of service)
• Access to our Employee Assistance Programme (EAP) for support when you need it
• A virtual GP service
• Shared parental leave
• Up to 20% discount on our life products for you and your immediate family.

Please note all salary sacrifice benefits are subject to National Minimum Wage requirements i.e. you are unable to select any benefits that would reduce your base pay below the minimum wage threshold. Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship for your application to be considered.

We’re proud of our inclusive culture at LV= and, as an equal-opportunity employer, we continually work to remove unconscious bias from our recruitment process. We value our colleagues for what they bring to our team regardless of any protected status or characteristics they may have. Talk to us about flexible working as part of your application; if it’s right for you, our members and customers, and our business, then we’ll do everything we can to make it happen.