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- Tasks: Provide compassionate support to customers during sensitive times in a hybrid role.
- Company: Reputable financial services organisation based in Bournemouth.
- Benefits: Starting salary of £24,570, bonus scheme, and discounts on products.
- Why this job: Join a supportive team and make a real difference in people's lives.
- Qualifications: Strong communication skills and a compassionate approach to customer service.
- Other info: Training opportunities available to ensure you're well-prepared.
The predicted salary is between 24570 - 24570 £ per year.
A financial services organization based in Bournemouth is seeking a Customer Service Representative for a hybrid role. The ideal candidate will provide outstanding support to customers, especially during sensitive times. This role offers a supportive team environment and training opportunities, ensuring that you'll be well-prepared.
Competitive salary starting at £24,570 and numerous employee benefits including a bonus scheme and additional discounts on products. Join us to make a real difference in people's lives.
Compassionate Claims CSR - Hybrid, 7–12 Month Contract in Bournemouth employer: LV=
Contact Detail:
LV= Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compassionate Claims CSR - Hybrid, 7–12 Month Contract in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions, especially those around customer service scenarios. We want to show how compassionate and supportive we can be in tough situations.
✨Tip Number 3
Dress the part! Even if it’s a hybrid role, looking professional can boost our confidence and make a great first impression during video interviews.
✨Tip Number 4
Don’t forget to follow up after the interview! A simple thank-you email can keep us fresh in their minds and show our enthusiasm for the role.
We think you need these skills to ace Compassionate Claims CSR - Hybrid, 7–12 Month Contract in Bournemouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role of a Customer Service Representative. Highlight any previous experience in customer service, especially in sensitive situations, to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for helping others and how you can make a difference in customers' lives. We want to see your personality come through, so don’t hold back!
Showcase Your Communication Skills: As a CSR, communication is key. In your application, demonstrate your ability to communicate clearly and empathetically. Use examples from past experiences where you’ve successfully resolved issues or supported customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at LV=
✨Understand the Role
Before your interview, make sure you thoroughly understand what a Customer Service Representative does, especially in a financial services context. Familiarise yourself with the key responsibilities and think about how your skills align with providing support during sensitive times.
✨Show Empathy
Since this role involves helping customers during challenging moments, be prepared to demonstrate your empathetic approach. Think of examples from your past experiences where you've successfully supported someone in need, and be ready to share those stories.
✨Research the Company
Take some time to learn about the financial services organisation you're interviewing with. Understand their values, mission, and any recent news. This will not only help you answer questions but also show that you're genuinely interested in being part of their team.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions that reflect your interest in the role and the company culture. For example, you might ask about the training opportunities or how the team supports each other in challenging situations.
