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- Tasks: Provide compassionate support to customers during sensitive times in a hybrid role.
- Company: Reputable financial services organisation based in Bournemouth.
- Benefits: Starting salary of £24,570, bonus scheme, and discounts on products.
- Why this job: Join a supportive team and make a real difference in people's lives.
- Qualifications: Strong communication skills and a compassionate approach to customer service.
- Other info: Training opportunities available to ensure you're well-prepared.
The predicted salary is between 24570 - 24570 £ per year.
A financial services organization based in Bournemouth is seeking a Customer Service Representative for a hybrid role. The ideal candidate will provide outstanding support to customers, especially during sensitive times. This role offers a supportive team environment and training opportunities, ensuring that you'll be well-prepared.
Competitive salary starting at £24,570 and numerous employee benefits including a bonus scheme and additional discounts on products. Join us to make a real difference in people's lives.
Compassionate Claims CSR - Hybrid, 7–12 Month Contract in Bournemouth employer: LV=
Contact Detail:
LV= Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compassionate Claims CSR - Hybrid, 7–12 Month Contract in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions, especially those around customer service scenarios. We want to show how compassionate and supportive we can be in tough situations.
✨Tip Number 3
Dress the part! Even if it’s a hybrid role, looking professional can boost our confidence and make a great first impression during video interviews.
✨Tip Number 4
Follow up after your interview with a thank-you email. It shows our appreciation and keeps us fresh in their minds. Plus, it’s a great chance to reiterate our enthusiasm for the role!
We think you need these skills to ace Compassionate Claims CSR - Hybrid, 7–12 Month Contract in Bournemouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role of a Customer Service Representative. Highlight any previous experience in customer service, especially in sensitive situations, to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for helping others and how you can make a difference in customers' lives. We want to see your personality come through, so don’t hold back!
Showcase Your Communication Skills: As a CSR, communication is key. In your application, demonstrate your ability to communicate clearly and empathetically. Use examples from past experiences where you’ve successfully resolved issues or supported customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at LV=
✨Show Your Compassion
In a role like this, empathy is key. Be prepared to share examples of how you've supported customers in difficult situations. Highlight your ability to listen and respond with care, as this will resonate well with the interviewers.
✨Know the Company
Do your homework on the financial services organisation. Understand their values, mission, and the specific challenges they face. This knowledge will help you tailor your answers and show that you're genuinely interested in making a difference.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific customer scenarios. Practice your responses to common situations, focusing on your problem-solving skills and how you would maintain a positive customer experience even under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
