Transport Coordinator

LV Logistics have an exciting opportunity for a Transport coordinator to join the team! You will join us on a full time, permanent basis and in return will receive a competitive salary. About us We are a privately owned, global logistics company with a strong reputation for delivering reliable and efficient services to our customers. As a growing organisation, we pride ourselves on our commitment to excellence, teamwork, and continuous improvement. Key responsibilities of our Transport coordinator: * To assist in the management and smooth running of the network, dealing with the daily issues concerning customers, drivers and depots with a specific emphasis on customer needs and expectations. * Assisting with Driver compliance, Vehicle servicing compliance & defects. * Planning, co-ordinating and prioritising incoming orders for collection and delivery to ensure specified timings are met. * Liaising between drivers, fellow network members, and external customers. * Effectively dealing with any vehicle/driver scheduling issues. * Plan available resource for collections and deliveries to maintain customer service expectations. * Fully brief drivers regarding duties; including collection points, delivery points, pallet quantities, weights and any special instructions. * Liaising, briefing and debriefing warehouse and administration teams. * Providing daily operational KPI’s. * Ensuring customer’s delivery needs are met. * Effectively resolving any customer complaints / service failures. What we are looking for in our Transport coordinator: * Positive, enthusiastic, dedicated and able to fit into a busy and productive team. * Good local geographical knowledge. * Proficiency in Microsoft 365 – Excel, Word, Outlook, PowerPoint and internal systems. * Excellent organisational and planning skills, with the ability to work in a pressurised environment. * Ability to balance conflicting priorities with strong decision making * Excellent customer service skills. * Excellent written and oral communication skills. * Be articulate and have meticulous attention to detail. * Possess a strong team working ethic, with influencing and negotiating skills. * Have the tenacity to succeed and the ability to grow in the role. * Flexible regarding cover for holiday and sickness cover. The role includes cover for night trunk despatch shift 9.30am-6pm, this will be required during holiday & sickness periods. The successful candidate will be a member of a small team and report directly to the UPN Manager. This role is a full-time permanent position with a starting salary from £25k subject to experience. Typical hours are 9am to 5pm. Why Join Us? Competitive Salary & Benefits Package: We offer an attractive salary and benefits package, including: * Performance bonuses * 25 days annual leave + Bank holidays + your birthday off if it falls on a working day! * Bike2Work Scheme * Electric Car Salary Sacrifice Scheme * Healthcare Plan * Life assurance cover * Wellbeing Package including discounted gym memberships, mental health support, GP anytime service. * Occupational Sick pay Please note, only successful candidates will be contacted. If you feel you have the skills and experience to become our Transport coordinator, then please click ‘apply’ today – we’d love to hear from you