Freight Forwarder in Middlesbrough

LV Logistics have an exciting opportunity for a Freight Forwarder to join the team at their Middlesbrough office! You will join us on a full time, permanent basis and in return will receive a competitive salary.

About us: We are a privately owned, global logistics company with a strong reputation for delivering reliable and efficient services to our customers. As a growing organisation, we pride ourselves on our commitment to excellence, teamwork, and continuous improvement.

The Role: We are seeking a proactive and highly organised Freight Forwarder to join our busy operations team. This is an excellent opportunity for an experienced logistics professional with strong knowledge of European road freight to play a key role in delivering safe, efficient and cost-effective transport solutions for our customers. You will be responsible for planning and coordinating end-to-end European shipments, ensuring compliance, accuracy, and exceptional customer service at all times.

Key Responsibilities

• Plan and organise the most appropriate and cost-effective routes for European road freight movements, considering transit times, security, and customer requirements.
• Negotiate rates for transport, shipping and handling costs, preparing accurate quotations for customers.
• Ensure correct file formation including purchasing, sales, agreements and documentation.
• Maintain up-to-date knowledge of European trade regulations, customs requirements, fiscal regimes and any political or operational factors affecting freight movement.
• Manage correct customs clearance processes for import and export shipments, including documentation and duties.
• Build and maintain strong relationships with hauliers, suppliers, internal teams and external customers.
• Monitor shipments, identify deviations, and proactively implement solutions or alternatives.
• Provide customers with timely and accurate updates, resolving any queries or complaints professionally.
• Promote LV Logistics' wider group capabilities and identify potential opportunities across the business.
• Adhere to LV's Core Values – Familial Values, Integrity, Excellence and Accountability.
• Ensure compliance with LV HSSQE systems and procedures, prioritising safety and trade compliance at all times.
• Be aware of multilateral trade regimes, dual-use requirements and Know Your Customer red-flag concerns.
• At all times remain professional and confidential.

About You

• Previous experience in European road freight operations is essential.
• Strong understanding of international trade regulations and import/export documentation.
• Excellent organisational skills with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Strong written and verbal communication skills.
• Experience in regulatory compliance areas such as Anti-Bribery, Anti-Money Laundering, Restricted Party Screening, sanctions, HS code classification, dual-use goods, re-export restrictions, HAZCHEM and recordkeeping (desirable).
• Ability to analyse situations, identify issues and implement effective solutions.
• Collaborative team player with a positive, professional approach and strong customer focus.
• Flexible and adaptable.
• Proficient in Microsoft 365.
• Ability to write and speak in English.

Why Join Us?

We believe our people are our greatest asset, and we are proud to offer a rewarding career package that reflects this:

• Salary 30 - 35k depending on experience.
• Performance Bonus.
• 25 days annual leave + bank holidays + your birthday off if it falls on a working day!
• Healthcare Plan & Wellbeing Package (discounted gym, mental health support, GP anytime service).
• Occupational Sick Pay.
• Life assurance cover.
• Access to onsite gym.
• Clear Career Development Opportunities – training, progression, and growth within the business.
• A dynamic and collaborative work environment where your impact will shape our success.

Please note, only successful candidates will be contacted. We welcome applicants from all backgrounds and experiences. If you require any adjustments during the recruitment process, please let us know and we will support you. We are committed to creating an inclusive environment where everyone feels valued and respected. If you feel you have the skills and experience to become our Freight Forwarder, then please click ‘apply' today – we'd love to hear from you!