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- Tasks: Analyse and simplify processes while building automation solutions to enhance efficiency.
- Company: Join Luzern eCommerce, a leader in redefining online retail with global brands.
- Benefits: Enjoy competitive pay, flexible work, and growth opportunities in a fun environment.
- Why this job: Be part of an innovative team shaping the future of eCommerce with cutting-edge technology.
- Qualifications: 3-5 years as a Business Analyst with UiPath experience and strong communication skills.
- Other info: Collaborative culture that values your individuality and ambition.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join Luzern eCommerce: Powering the World’s Most Ambitious Brands. Step into the world of limitless possibilities with Luzern eCommerce, where we’ve been redefining online retail since 2003. We partner with global icons like On Running, Wella, Nestlé, Mattel, Panasonic, HTC, and Philips to accelerate growth, maximize margins, and deliver exceptional customer experiences across Amazon, top marketplaces, branded webstores, and social platforms. Backed by significant investment, we’re on a mission to dominate the global eCommerce space.
About the Role: A hybrid Business Analyst and Automation Developer role focused on process optimisation and automation delivery. The role blends business‑facing discovery and process design (workshops, mapping, requirements) with hands‑on automation build and support (UiPath, integrations, performance tracking). The candidate will simplify complex workflows, design scalable “automation‑first” processes, and deliver end‑to‑end automations with measurable business impact.
What You’ll Be Doing:
- Partner with business SMEs to analyse and simplify complex processes, proposing scalable solution approaches and ensuring scalability is embedded into process and automation design from the outset.
- Analyse workflows to identify friction and design Automation‑first processes and “Do It For Me” (DIFM) capabilities.
- Move from vision to proof, establishing new standardized operational procedures.
- Facilitate workshops to identify automation candidates and quantify benefits (time saved, error reduction, cost efficiency).
- Translate business needs into clear functional and non‑functional requirements.
- Document AS‑IS and TO‑BE processes using BPMN, flow diagrams, or similar tools.
- Create detailed Process Design Documents (PDDs) and Solution Design Documents (SDDs) for UiPath delivery.
- Analyse, design, and develop automation solutions that simplify workflows, remove repetitive manual steps, and support scalable, standardised ways of working.
- Act as the primary liaison between business stakeholders and technical teams, ensuring end‑to‑end delivery and adoption.
- Build Automation workflows using best practices (reusability, exception handling, logging, and maintainability).
- Support automation delivery with clarifications, edge cases, and exception handling logic.
- Track benefits realisation, automation performance, and ongoing improvement opportunities.
What You Bring to the Role:
- 3‑5 years’ experience as a Business Analyst (process improvement / automation‑focused).
- Proven hands‑on UiPath RPA development experience.
- Strong requirements gathering and documentation skills (BRDs, PDDs, user stories).
- Experience working in Agile / hybrid delivery environments.
- Excellent stakeholder management and communication skills.
- Knowledge of APIs and integration concepts (authentication basics, endpoints, payloads, data mapping).
- Ability to quantify benefits and track automation value delivery.
What We Offer:
- Competitive Compensation: Attractive salary package with benefits.
- Work‑Life Balance: Competitive annual leave and flexible working arrangements.
- Growth Opportunities: Access to learning and development programs to enhance your skills.
- Culture and Environment: A fun, inclusive, and collaborative workplace.
Process Automation Business Analyst employer: Luzern eCommerce Group
Contact Detail:
Luzern eCommerce Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Process Automation Business Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Luzern eCommerce and understanding their values and projects. Tailor your answers to show how your skills in process optimisation and automation align with their mission.
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle real-world scenarios during interviews. Think about how you would simplify complex workflows or design automation-first processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Luzern eCommerce team.
We think you need these skills to ace Process Automation Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Process Automation Business Analyst. Highlight your experience with UiPath and any process optimisation projects you've worked on. We want to see how your skills align with our mission at Luzern eCommerce!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about automation and how you can contribute to our team. Be sure to mention specific examples of your past work that relate to the tasks outlined in the job description.
Showcase Your Communication Skills: As a Business Analyst, you'll be liaising with various stakeholders. Make sure your application reflects your strong communication skills. Whether it's through your CV, cover letter, or any additional documents, clarity and professionalism are key!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your materials in one go. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Luzern eCommerce Group
✨Know Your Automation Tools
Make sure you brush up on your UiPath skills before the interview. Be ready to discuss specific projects where you've implemented automation solutions, and how you tackled challenges along the way. This will show that you not only understand the tools but can also apply them effectively.
✨Understand the Business Context
Familiarise yourself with Luzern eCommerce and its partners. Knowing their business model and how they leverage automation to enhance customer experiences will help you tailor your responses. It’s all about showing that you can connect the dots between process optimisation and real-world impact.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems or improve existing processes. Think of examples from your past experience where you simplified workflows or delivered measurable results. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Showcase Your Communication Skills
As a liaison between business stakeholders and technical teams, your ability to communicate effectively is crucial. Prepare to demonstrate how you've successfully managed stakeholder expectations in the past. Highlight any workshops or meetings you've facilitated to gather requirements or present solutions.
