At a Glance
- Tasks: Manage Amazon accounts, develop client relationships, and drive eCommerce growth strategies.
- Company: Join Luzern eCommerce, a leader in redefining online retail since 2003.
- Benefits: Competitive salary, flexible working, learning opportunities, and fun social events.
- Other info: Dynamic, inclusive culture with great career growth potential.
- Why this job: Be part of an innovative team shaping the future of eCommerce with global brands.
- Qualifications: Strong Amazon marketplace knowledge and excellent client management skills.
The predicted salary is between 40500 - 49500 £ per year.
Join Luzern eCommerce, where we’ve been redefining online retail since 2003. We partner with global icons to accelerate growth, maximise margins, and deliver exceptional customer experiences across Amazon, top marketplaces, branded webstores, and social platforms.
We are looking for an eCommerce superstar who knows Amazon inside out, loves getting stuck into client accounts and has the drive to make things happen. You will be commercially minded, proactive and comfortable moving between the detail of Vendor and Seller Central and the bigger picture of growing brands online.
What You’ll Be Doing
- Own and develop relationships with key client accounts, becoming a trusted eCommerce partner and day-to-day point of contact.
- Take ownership of Amazon performance across both Vendor Central (1P) and Seller Central (3P).
- Develop a deep understanding of each client's strategy, objectives and key stakeholders, translating these into clear marketplace growth plans.
- Own and support the full end-to-end eCommerce process across key accounts, including catalogue and content, pricing, promotions, inventory, availability, operational performance and customer experience.
- Analyse sales, profitability and marketplace performance to identify risks and opportunities.
- Proactively troubleshoot Vendor and Seller Central issues and work with Amazon, clients and internal teams to drive resolution.
- Plan and deliver regular client performance reviews and QBRs, providing clear insights, recommendations and next steps.
- Work closely with eCommerce Operations, Advertising, Content, Technology and other internal teams to deliver excellent execution for clients.
- Support promotional campaigns, new product launches and peak trading moments.
- Identify opportunities to expand client performance and scope across Amazon and, where relevant, other marketplaces.
Requirements
- Essential
- Strong hands-on experience managing Amazon marketplace accounts.
- Good working knowledge of both Amazon Vendor Central and Seller Central.
- Experience understanding the commercial and operational levers that drive Amazon performance.
- Strong client and stakeholder management skills.
- Commercially minded and analytical.
- Proactive and solutions-focused.
- Self-aware, open to feedback and motivated to keep learning and improving.
- A positive, collaborative attitude.
- Strong attention to detail, organisation and prioritisation skills.
- Confident written and verbal English.
- Preferred
- Experience with other marketplaces such as Zalando, eBay, Walmart, TikTok Shop or Allegro.
- Experience with Amazon Advertising or working closely with performance marketing teams.
- Experience with eCommerce analytics and reporting tools.
- Experience working in an agency or multi-client environment.
Benefits
- Competitive Compensation: Attractive salary package with benefits.
- Work-Life Balance: Competitive annual leave and flexible working arrangements.
- Growth Opportunities: Access to learning and development programs.
- Culture and Environment: A fun, inclusive, and collaborative workplace.
- Wellbeing Support: Access to an Employee Assistance Programme (EAP).
- Quarterly Social Events: Company-sponsored quarterly social events.
We are committed to equal opportunities and welcome applications from all suitably qualified candidates.
ECommerce Acceleration Senior Associate employer: Luzern eCommerce Group
At Luzern eCommerce, we pride ourselves on being an exceptional employer that champions innovation and collaboration in the fast-paced world of online retail. Our hybrid work model fosters a healthy work-life balance, while our commitment to employee growth through learning and development programmes ensures that you can thrive in your career. Join us in a vibrant, inclusive culture where your individuality is valued, and be part of a team that celebrates success together through engaging social events.
StudySmarter Expert Advice🤫
We think this is how you could land ECommerce Acceleration Senior Associate
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Luzern eCommerce Group are looking for when hiring for a ECommerce Acceleration Senior Associate.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Luzern eCommerce Group for the ECommerce Acceleration Senior Associate, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Luzern eCommerce Group as a ECommerce Acceleration Senior Associate, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Luzern eCommerce Group’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a ECommerce Acceleration Senior Associate.
We think you need these skills to ace ECommerce Acceleration Senior Associate
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Luzern eCommerce Group, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Luzern eCommerce Group's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Luzern eCommerce Group. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Luzern eCommerce Group
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Luzern eCommerce Group uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Luzern eCommerce Group. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
