Restaurant & Bar Manager - Bude Coastal Resort - Food and Beverage in Stratton

Role:

Restaurant & Bar Manager

Salary:

14.75 PH (depending on experience and to be discussed at interview)

Hours:

40hours (Full Time)

5 days p/week, 35 hrs a week minimum

Wage dependent upon experience etc

To provide friendly, efficient and professional food and beverage service to resort guests, ensuring a welcoming atmosphere and a high standard of customer service throughout their stay.

The role involves working across the bar and restaurant and assisting with general resort duties as required. Flexibility, teamwork and a positive attitude are essential in a small holiday resort environment.

Key Responsibilities

• Welcome guests warmly and provide attentive, friendly service.




• Take food and drink orders accurately and efficiently.




• Prepare and serve alcoholic and non-alcoholic beverages.




• Set up and clear tables before, during and after service.




• Maintain cleanliness and hygiene standards in the bar, restaurant and service areas.




• Handle cash, card payments and other transactions accurately.




• Restock drinks, food items, glassware, crockery and other supplies.




• Check stock levels and report shortages or wastage to management.




• Follow food safety, licensing, health and safety procedures.




• Deal with guest requests, questions and complaints politely and professionally.




• Work closely with kitchen and housekeeping staff to ensure smooth resort operations.




• Assist with opening and closing duties.




• Help with basic cleaning and general duties when required.




• Maintain a professional appearance and a friendly attitude at all times.




• Promote a relaxed, enjoyable holiday experience for guests.

Skills and Experience

Essential:

• Previous hospitality, bar or restaurant experience is desirable.




• Good customer-service and communication skills.




• Reliable, punctual and well organised.




• Ability to work calmly during busy periods.




• Comfortable working as part of a small team.




• Willingness to carry out a variety of duties.




• Good attention to cleanliness and detail.

Desirable:

• Experience in a hotel, resort, pub or holiday environment.




• Barista or cocktail-making experience.




• Knowledge of food and drink service.




• Cash-handling/POS experience.




• Food hygiene certificates.

Personal Qualities

The successful candidate will be:

• Friendly and approachable.




• Customer-focused and welcoming.




• Trustworthy and responsible.




• Flexible and willing to help wherever needed.




• Positive and energetic.




• Able to work independently when required.




• Respectful of guests and colleagues.

Working Conditions

This is a hands-on hospitality role in a small resort. The position may involve:

• Evening, weekend and public-holiday work.




• Long periods of standing and walking.




• Busy periods during peak holiday seasons.




• Flexible working hours depending on guest numbers and resort requirements.




• Occasional assistance with duties outside the bar and restaurant.

Performance Expectations

The employee is expected to contribute to:

• Excellent guest satisfaction.




• Consistent food and beverage service.




• Clean, safe and well-presented facilities.




• Accurate cash and stock handling.




• Positive teamwork and communication.




• A welcoming atmosphere that encourages guests to return.

Overall objective:

To ensure every guest receives friendly, efficient and memorable service while helping the resort operate smoothly and professionally.