At a Glance
- Tasks: Deliver outstanding customer service and supervise the team when needed.
- Company: Join Luxury Leisure Talarius, a leading provider of gaming entertainment in the UK.
- Benefits: Enjoy competitive pay, health initiatives, and career progression opportunities.
- Other info: Dynamic workplace with modern venues and excellent growth potential.
- Why this job: Be part of a fun environment while making a real impact on customer experiences.
- Qualifications: Customer service skills and flexibility to work various shifts.
The predicted salary is between 27600 - 36400 £ per year.
Hours per week: 32
Shift pattern: Monday to Sunday, Full Flexibility, Days and Backshifts required (4 out of the 7 days required)
Enhanced Rate: £13.25 per hour (when carrying out Supervisory duties)
Additional: £1.50 per hour for any hours worked between 11pm and 6am
As a Customer Service Assistant / Supervisor, you’ll deliver outstanding customer service and ensure our venues run smoothly. While your main focus will be assisting customers, you’ll also step up to carry out supervisory duties when required, earning the enhanced hourly rate.
Key responsibilities include:
- Welcoming and engaging customers, ensuring a great experience every visit
- Promoting offers, events, and new games
- Handling cash and providing change accurately
- Serving refreshments and keeping the venue clean and welcoming
- Supporting with opening/closing procedures and supervising the team when needed
- Upholding our Challenge 25 policy and ensuring compliance with gambling legislation
The Company
Luxury Leisure Talarius, trading as Admiral Slots, is a market leading provider of slots and gaming entertainment in the UK. Boasting over 280 high street and seaside gaming stores, Admiral offers the ultimate gaming experience, showcasing the best casino and classic slot games available on both the most technologically advanced slot machines and traditional fruit machines. We are constantly investing in the latest technology releases and looking to acquire new venues to continue to grow our portfolio. Our Aim is to offer our Customers impeccable playing environments and an outstanding service that sets us apart from our competitors. Many of our stores are recently refurbished portraying a really modern outlook and a first class working environment. Working for Admiral is rewarding, fun and delivers excellent opportunities to progress and develop both personally and professionally.
The Benefits
- Health & Well-being Initiatives
- Career Progression
- Refer A Friend Scheme
Relief Supervisor in Wishaw employer: Luxury Leisure
At Luxury Leisure Talarius, trading as Admiral Slots, we pride ourselves on being an exceptional employer that values our team members and their growth. With a focus on delivering outstanding customer service in a modern and welcoming environment, we offer flexible working hours, competitive pay rates, and numerous opportunities for career progression. Join us to be part of a fun and rewarding workplace where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Supervisor in Wishaw
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the gaming or customer service industry. You never know who might have the inside scoop on job openings at Admiral Slots!
✨Tip Number 2
Prepare for those interviews! Research common questions for supervisory roles and think about how your experience aligns with what Admiral is looking for. Practising your answers can help you feel more confident when it’s time to shine.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your enthusiasm for customer service and gaming shine through. A positive attitude can make a lasting impression and set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings, including those exciting Relief Supervisor positions, right there!
We think you need these skills to ace Relief Supervisor in Wishaw
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Relief Supervisor role. Highlight your customer service experience and any supervisory duties you've handled before. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, so don’t waffle on – get to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Luxury Leisure
✨Know the Company Inside Out
Before your interview, take some time to research Luxury Leisure Talarius and their Admiral Slots brand. Understand their values, the gaming experience they offer, and what sets them apart from competitors. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Relief Supervisor, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can demonstrate your ability to engage with customers and create a welcoming atmosphere, as this is crucial for the role.
✨Be Ready for Supervisory Scenarios
Since you'll be stepping up to supervisory duties, be prepared to discuss how you would handle various situations. Think about times when you've had to lead a team or resolve conflicts. Highlight your leadership skills and your ability to maintain a smooth operation during busy periods.
✨Flexibility is Key
The job requires full flexibility with shifts, so be ready to discuss your availability. Show that you're adaptable and willing to work different hours, including nights and weekends. This will demonstrate your commitment to the role and your understanding of the demands of the position.
