At a Glance
- Tasks: Deliver outstanding customer service and supervise the team to ensure smooth venue operations.
- Company: Join a vibrant team in an exciting customer-focused environment.
- Benefits: Earn £13.25 per hour, plus extra for late shifts and flexible hours.
- Other info: Flexible shifts with opportunities for growth and development.
- Why this job: Gain valuable experience in customer service and leadership while having fun.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 13.25 - 13.25 £ per hour.
Hours per week: 18
Shift pattern: 3 x 6 hour shifts per week. Flexibility preferred Monday-Sunday. Mornings to begin with to have training for the role then this will be mostly evenings 4pm-10pm.
Enhanced Rate: £13.25 per hour (when carrying out Supervisory duties). Additional: £1.50 per hour for any hours worked between 11pm and 6am.
As a Customer Service Assistant / Supervisor, you’ll deliver outstanding customer service and ensure our venues run smoothly. While your main focus will be assisting customers, you’ll also step up to carry out supervisory duties when required, earning the enhanced hourly rate.
Key responsibilities include:
- Welcoming and engaging customers, ensuring a great experience every visit
- Promoting offers, events, and new games
- Handling cash and providing change accurately
- Serving refreshments and keeping the venue clean and welcoming
- Supporting with opening/closing procedures and supervising the team when needed
- Upholding our Challenge 25 policy and ensuring compliance with gambling legislation
Relief Supervisor in Rugeley employer: Luxury Leisure
At Luxury Leisure Talarius, trading as Admiral Slots, we pride ourselves on being an exceptional employer that values our team members and their growth. With a focus on providing a rewarding and fun work environment, we offer excellent career progression opportunities, health and well-being initiatives, and a modern working atmosphere in our recently refurbished venues. Join us to be part of a dynamic team dedicated to delivering outstanding customer service while enjoying competitive pay and flexible working hours.
