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- Tasks: Deliver exceptional customer service and oversee night shift operations.
- Company: Leading leisure company in Maidstone with a vibrant atmosphere.
- Benefits: Competitive hourly rates with enhanced pay for night shifts.
- Why this job: Join a fun team and make a difference in customer experiences.
- Qualifications: Passion for customer service and flexibility for late hours.
- Other info: Opportunity to lead a team and grow your skills.
The predicted salary is between 13 - 16 £ per hour.
A leading leisure company in Maidstone is seeking a Customer Service Assistant/Supervisor to deliver exceptional service and oversee operations during night shifts. You will engage customers, promote events, and handle cash. Flexibility for weekends and late hours is required, along with the ability to lead a team when needed. If you have a passion for customer service and can work flexibly, this role offers competitive hourly rates with enhanced pay for nights worked.
Night Shift Customer Service Supervisor in Maidstone employer: Luxury Leisure
Contact Detail:
Luxury Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Shift Customer Service Supervisor in Maidstone
✨Tip Number 1
Make sure to showcase your customer service skills during interviews. We want to hear about your experiences engaging with customers and how you’ve handled tough situations. Be ready to share specific examples that highlight your ability to lead a team, especially during those late-night shifts!
✨Tip Number 2
Network like a pro! Reach out to current or former employees of the company on LinkedIn. We can help you find connections who might give you insider tips or even put in a good word for you. It’s all about who you know, so don’t be shy!
✨Tip Number 3
Prepare for situational questions that focus on your flexibility and leadership skills. Think about times when you had to adapt quickly or motivate your team during busy nights. We want to see how you can keep things running smoothly under pressure!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else. Let’s get you that night shift supervisor role!
We think you need these skills to ace Night Shift Customer Service Supervisor in Maidstone
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for customer service shine through! Share specific examples of how you've gone above and beyond to help customers in the past. This will show us that you’re not just looking for a job, but that you genuinely care about providing exceptional service.
Highlight Your Flexibility: Since this role requires flexibility for weekends and late hours, make sure to mention your availability clearly in your application. We want to know that you can adapt to the night shift schedule and are ready to jump in when needed!
Demonstrate Leadership Skills: As a supervisor, you'll need to lead a team effectively. In your application, include any experiences where you've taken charge or helped guide others. This could be in previous jobs, volunteer work, or even group projects – we want to see that you can inspire and support your team!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your skills and experience in a way that aligns perfectly with what we’re looking for. Don’t miss out on this opportunity!
How to prepare for a job interview at Luxury Leisure
✨Know the Company Inside Out
Before your interview, do some research on the leisure company. Understand their values, services, and any recent news. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight situations where you resolved issues or went above and beyond for customers, as this is crucial for a Customer Service Supervisor.
✨Demonstrate Leadership Potential
Since the role involves overseeing operations and leading a team, be ready to discuss your leadership style. Share instances where you've successfully led a team or handled a challenging situation, showcasing your ability to motivate and guide others.
✨Flexibility is Key
Emphasise your willingness to work flexible hours, including weekends and late shifts. Be prepared to discuss how you manage your time and maintain a work-life balance, as this will reassure them of your commitment to the role.
