At a Glance
- Tasks: Deliver outstanding customer service and supervise the team during night shifts.
- Company: Join Luxury Leisure Talarius, a leader in gaming entertainment across the UK.
- Benefits: Earn £13.25 per hour plus bonuses for late-night shifts and enjoy career progression.
- Other info: Enjoy a modern working environment with excellent growth opportunities.
- Why this job: Be part of a fun environment while making a real impact on customer experiences.
- Qualifications: Customer service skills and flexibility to work nights required.
The predicted salary is between 30000 - 40000 £ per year.
Hours per week: 30
Shift pattern: Night Shift, 21:30-08:00. Full flexibility across the week required, working 3 out of 7 nights per week.
Enhanced Rate: £13.25 per hour (when carrying out Supervisory duties)
Additional: £1.50 per hour for any hours worked between 11pm and 6am
As a Customer Service Assistant / Supervisor, you’ll deliver outstanding customer service and ensure our venues run smoothly. While your main focus will be assisting customers, you’ll also step up to carry out supervisory duties when required, earning the enhanced hourly rate.
Key responsibilities include:
- Welcoming and engaging customers, ensuring a great experience every visit
- Promoting offers, events, and new games
- Handling cash and providing change accurately
- Serving refreshments and keeping the venue clean and welcoming
- Supporting with opening/closing procedures and supervising the team when needed
- Upholding our Challenge 25 policy and ensuring compliance with gambling legislation
The Company
Luxury Leisure Talarius, trading as Admiral Slots, is a market leading provider of slots and gaming entertainment in the UK. Boasting over 280 high street and seaside gaming stores, Admiral offers the ultimate gaming experience, showcasing the best casino and classic slot games available on both the most technologically advanced slot machines and traditional fruit machines. We are constantly investing in the latest technology releases and looking to acquire new venues to continue to grow our portfolio.
Our Aim is to offer our Customers impeccable playing environments and an outstanding service that sets us apart from our competitors. Many of our stores are recently refurbished portraying a really modern outlook and a first class working environment. Working for Admiral is rewarding, fun and delivers excellent opportunities to progress and develop both personally and professionally.
Night Relief Supervisor in Liverpool employer: Luxury Leisure
Admiral Slots is an exceptional employer, offering a vibrant and supportive work culture that prioritises employee well-being and career progression. With flexible night shifts and competitive pay rates, including enhanced earnings for supervisory duties, employees enjoy a rewarding environment where they can thrive both personally and professionally. Our commitment to modernising our venues ensures a first-class working atmosphere, making Admiral Slots a fantastic place to build a fulfilling career in the gaming industry.
StudySmarter Expert Advice🤫
We think this is how you could land Night Relief Supervisor in Liverpool
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the gaming or customer service industry. A personal recommendation can go a long way in landing that Night Relief Supervisor role.
✨Tip Number 2
Prepare for the interview by researching Admiral Slots and understanding their values. Show us you’re passionate about delivering outstanding customer service and how you can contribute to creating a welcoming environment for customers.
✨Tip Number 3
Practice common interview questions related to supervisory roles. Think about scenarios where you've had to handle difficult situations or lead a team. We want to see your leadership skills shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Admiral team and ready to take on those night shifts!
We think you need these skills to ace Night Relief Supervisor in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Night Relief Supervisor role. Highlight any previous supervisory experience and customer service skills, as these are key to what we’re looking for!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to our team. Don’t forget to mention why you want to work with us at Admiral Slots!
Showcase Your Flexibility:Since this role requires full flexibility across the week, make sure to mention your availability clearly in your application. We love candidates who can adapt to our night shift patterns!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role quickly. Plus, you’ll get to see all the other exciting opportunities we have!
How to prepare for a job interview at Luxury Leisure
✨Know the Company Inside Out
Before your interview, take some time to research Luxury Leisure Talarius and their Admiral Slots brand. Understand their values, mission, and what sets them apart in the gaming industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Night Relief Supervisor, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you can create a welcoming environment and handle any challenges that may arise during your shift.
✨Demonstrate Flexibility and Team Leadership
Since the role requires full flexibility across the week, be ready to discuss your availability and willingness to adapt. Also, think about times when you've successfully led a team or supported colleagues, as this will be crucial for supervisory duties.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and what success looks like in the Night Relief Supervisor role. This shows your enthusiasm and helps you determine if it's the right fit for you.
