At a Glance
- Tasks: Supervise staff and ensure excellent customer service during night shifts.
- Company: Join Luxury Leisure Talarius, a leader in gaming entertainment.
- Benefits: Enjoy health initiatives, career progression, and a fun work environment.
- Other info: Flexible night shifts with opportunities for personal and professional growth.
- Why this job: Be part of an exciting industry and make a real impact on customer experiences.
- Qualifications: Strong leadership skills and a passion for customer service.
Hours per week: 40
Shift pattern: Night shift, 4 over 7 including weekends, shift times usually 21:30-22:00. If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.
As a supervisor you will be supervising the venue floor and staff on shift, as well as acting as manager in their absence. Further duties may also include:
- Carrying a master cash float
- Key holding duties
- Admin duties
- Supporting in collections and banking
- Customer service escalations
Alongside the above duties you will be expected to deliver excellent customer service and will play an integral role in day to day running of our venue. You could be:
- Promoting our excellent offers, promotions and events
- Providing refreshments and snacks to our customers
As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.
With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
The Company Luxury Leisure Talarius, trading as Admiral Slots, is a market leading provider of slots and gaming entertainment in the UK. Boasting over 300 high street and seaside gaming stores, Admiral offers the ultimate gaming experience, showcasing the best casino and classic slot games available on both the most technologically advanced slot machines and traditional fruit machines. We are constantly investing in the latest technology releases and looking to acquire new venues to continue to grow our portfolio. Our Aim is to offer our Customers impeccable playing environments and an outstanding service that sets us apart from our competitors. Many of our stores are recently refurbished portraying a really modern outlook and a first class working environment. Working for Admiral is rewarding, fun and delivers excellent opportunities to progress and develop both personally and professionally.
The Benefits:
- Health & Well-being Initiatives
- Career Progression
- Refer A Friend Scheme
Night Supervisor in Glasgow employer: Luxury Leisure
At Luxury Leisure Talarius, trading as Admiral Slots, we pride ourselves on being an exceptional employer that values our team members and their growth. With a focus on providing a rewarding and fun work environment, we offer excellent career progression opportunities, health and well-being initiatives, and a modern working atmosphere in our recently refurbished venues. Join us to be part of a dynamic team dedicated to delivering outstanding customer service while enjoying competitive pay and flexible working hours.
StudySmarter Expert Advice🤫
We think this is how you could land Night Supervisor in Glasgow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Luxury Leisure. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Luxury Leisure
Don't be shy about reaching out to Luxury Leisure directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Supervisor in Glasgow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Luxury Leisure and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Luxury Leisure
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
