At a Glance
- Tasks: Supervise staff and ensure excellent customer service during night shifts.
- Company: Join Admiral Slots, a leading provider of gaming entertainment in the UK.
- Benefits: Flexible hours, health initiatives, career progression, and a fun work environment.
- Other info: Opportunity for personal and professional growth in a modern, refurbished venue.
- Why this job: Be part of a dynamic team and enhance your leadership skills in a vibrant setting.
- Qualifications: Strong customer service skills and ability to handle cash responsibly.
The predicted salary is between 24000 - 30000 £ per year.
Hours per week: 40
Shift pattern: Must be fully flexible to work a range of shifts between 10pm and 8.30am, working four nights from seven including weekends as required. If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.
As a supervisor, you will be supervising the venue floor and staff on shift, as well as acting as manager in their absence. Further duties may also include:
- Carrying a master cash float
- Key holding duties
- Admin duties
- Supporting in collections and banking
- Customer service escalations
Alongside the above duties, you will be expected to deliver excellent customer service and will play an integral role in the day-to-day running of our venue. You could be:
- Promoting our excellent offers, promotions and events
- Providing refreshments and snacks to our customers
- Handling cash and providing customers with change
With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
The Company: Luxury Leisure Talarius, trading as Admiral Slots, is a market-leading provider of slots and gaming entertainment in the UK. Boasting over 280 high street and seaside gaming stores, Admiral offers the ultimate gaming experience, showcasing the best casino and classic slot games available on both the most technologically advanced slot machines and traditional fruit machines. We are constantly investing in the latest technology releases and looking to acquire new venues to continue to grow our portfolio. Our aim is to offer our customers impeccable playing environments and an outstanding service that sets us apart from our competitors. Many of our stores are recently refurbished portraying a really modern outlook and a first-class working environment. Working for Admiral is rewarding, fun and delivers excellent opportunities to progress and develop both personally and professionally.
The Benefits:
- Health & Well-being Initiatives
- Career Progression
- Refer A Friend Scheme
Night Supervisor in Dartford employer: Luxury Leisure
Admiral Slots is an exceptional employer, offering a dynamic and rewarding work environment for Night Supervisors. With a strong focus on employee growth and well-being, we provide flexible shift patterns, competitive pay, and opportunities for career progression within our modern and vibrant venues. Join us to be part of a team that values outstanding customer service and fosters a fun, supportive culture in the thriving gambling industry.
StudySmarter Expert Advice🤫
We think this is how you could land Night Supervisor in Dartford
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the gaming industry. A personal recommendation can go a long way in landing that Night Supervisor role.
✨Tip Number 2
Show off your customer service skills! When you get the chance to chat with potential employers, highlight your experience in delivering excellent customer service. Remember, it’s all about making those customers feel valued!
✨Tip Number 3
Be flexible and ready to adapt! Since the job requires working various shifts, make sure to express your willingness to work those late nights and weekends. Flexibility is key in this industry!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, so don’t miss out on your chance to join the Admiral team!
We think you need these skills to ace Night Supervisor in Dartford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Night Supervisor role. Highlight any relevant experience in supervising staff, handling cash, and providing excellent customer service. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Admiral Slots. Mention your flexibility with shifts and your passion for delivering top-notch customer service.
Show Off Your Skills:Don’t forget to showcase your skills in managing cash floats and handling customer escalations. We love candidates who can demonstrate their ability to keep things running smoothly, especially during busy times!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at Admiral Slots!
How to prepare for a job interview at Luxury Leisure
✨Know the Shift Patterns
Make sure you understand the shift patterns and be ready to discuss your flexibility. Highlight your willingness to work nights, weekends, and any specific times mentioned in the job description.
✨Showcase Your Supervisory Skills
Prepare examples of your previous supervisory experience. Think about situations where you successfully managed a team or handled customer service escalations, as these will be key in your role.
✨Familiarise Yourself with Gambling Legislation
Since the company operates within the gambling industry, brush up on the challenge 25 policy and other relevant regulations. Being knowledgeable about these will show your commitment to compliance and customer safety.
✨Emphasise Customer Service Excellence
Be ready to discuss how you would promote offers and ensure excellent customer service. Share specific instances where you went above and beyond for customers, as this aligns with the company's aim to provide outstanding service.
