Relief Supervisor in Chesterfield

Hours per week: 24

Hourly rate: £12.75-£13.25

Shift pattern: Monday to Sunday, Fully Flexible, Days/Evening and Nights, 3 out of the 7 days required

This is a Temporary role for 6+ months.

Multi role - Arcade, Kwik Tan, SSBT.

If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.

As part of our continued expansion, we are now developing our operation to include sports betting alongside our existing gaming offering.

Our Customer Service Assistant/Supervisor roles are designed to provide additional responsibilities and duties when needed. You could be opening or closing a venue or access point, as well as supervising staff on shift in the absence of management or a supervisor.

By delivering excellent customer service, you will play an integral role in the day-to-day running of our venue. You could be:

• Providing an excellent customer experience across both our gaming and new sports betting offering.
• Supporting customers with our sports betting facilities and services.
• Promoting our excellent offers, promotions and events.
• Providing refreshments and snacks to our customers.
• Handling cash and providing customers with change.
• Supporting the smooth running of the venue and helping create a welcoming and enjoyable environment for our customers.
• Carrying out ID checks, as we operate a Challenge 25 policy across all our venues.
• Following strict gambling legislation and our responsible gambling procedures.

We are looking for candidates who can deliver great customer service with a smile, serving customers with pride and integrity. Experience within a bookmaker, betting shop or sports betting environment would be an advantage, but it isn't essential.

As a seven-day-a-week business, we do require flexibility to meet the needs of the business across our roles.

What's in it for you?

• Be part of an exciting new chapter for Admiral as we expand into sports betting.
• Fast-track to supervisor promotion for the right candidates, as well as excellent career progression opportunities.
• Discount on Tanning, Lotions and Gym Membership.
• Access to a generous Refer a Friend programme.
• Life Assurance.
• The opportunity to earn bonuses and recognition for going the extra mile.
• Employee Development Programme available.
• Employee Assistance Programme.
• Overtime available.
• Enhanced Maternity and Paternity packages.

If your application is shortlisted, the Recruiter managing this vacancy will give you a call. They will go through the role in a little more detail, discuss the next steps and answer any questions you may have.

This is an exciting opportunity to join Admiral at the start of our sports betting journey. If you have experience in a bookmaker or betting shop and are looking for your next challenge, we'd love to hear from you!