At a Glance
- Tasks: Deliver outstanding customer service and supervise the team during night shifts.
- Company: Join Luxury Leisure Talarius, a leader in gaming entertainment across the UK.
- Benefits: Earn £13.25 per hour plus additional pay for late-night shifts and enjoy career progression.
- Other info: Enjoy a modern working environment with excellent growth opportunities.
- Why this job: Be part of a fun environment while making a real impact on customer experiences.
- Qualifications: Customer service skills and flexibility to work night shifts required.
The predicted salary is between 30000 - 40000 £ per year.
Hours per week: 40
Shift pattern: Monday to Sunday, Full Flexibility, Night shifts required, 4 out of the 7 nights to be covered
Enhanced Rate: £13.25 per hour (when carrying out Supervisory duties)
Additional: £1.50 per hour for any hours worked between 11pm and 6am
As a Customer Service Assistant / Supervisor, you’ll deliver outstanding customer service and ensure our venues run smoothly. While your main focus will be assisting customers, you’ll also step up to carry out supervisory duties when required, earning the enhanced hourly rate.
Key responsibilities include:
- Welcoming and engaging customers, ensuring a great experience every visit
- Promoting offers, events, and new games
- Handling cash and providing change accurately
- Serving refreshments and keeping the venue clean and welcoming
- Supporting with opening/closing procedures and supervising the team when needed
- Upholding our Challenge 25 policy and ensuring compliance with gambling legislation
The Company: Luxury Leisure Talarius, trading as Admiral Slots, is a market leading provider of slots and gaming entertainment in the UK. Boasting over 280 high street and seaside gaming stores, Admiral offers the ultimate gaming experience, showcasing the best casino and classic slot games available on both the most technologically advanced slot machines and traditional fruit machines. We are constantly investing in the latest technology releases and looking to acquire new venues to continue to grow our portfolio. Our Aim is to offer our Customers impeccable playing environments and an outstanding service that sets us apart from our competitors. Many of our stores are recently refurbished portraying a really modern outlook and a first class working environment. Working for Admiral is rewarding, fun and delivers excellent opportunities to progress and develop both personally and professionally.
The Benefits:
- Health & Well-being Initiatives
- Career Progression
- Refer A Friend Scheme
Night Relief Supervisor in Carlisle employer: Luxury Leisure
Admiral Slots is an exceptional employer that prioritises employee well-being and career progression, offering a vibrant work culture in a modern environment. With competitive pay rates, including enhanced earnings for supervisory roles, and a commitment to personal and professional development, employees can thrive while delivering outstanding customer service in the exciting world of gaming entertainment.
StudySmarter Expert Advice🤫
We think this is how you could land Night Relief Supervisor in Carlisle
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the gaming or customer service industry. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for supervisory roles and think about how your experience aligns with the responsibilities listed in the job description. Practising your answers can really boost your confidence.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your enthusiasm for customer service shine through. They want to see that you’re not just qualified, but also a great fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy to stay updated.
We think you need these skills to ace Night Relief Supervisor in Carlisle
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Night Relief Supervisor role. We want to see how you can bring outstanding customer service and supervisory skills to our team!
Show Your Passion for Customer Service:In your written application, let us know why you love delivering great customer experiences. Share any relevant examples that showcase your ability to engage with customers and create a welcoming atmosphere.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and highlights your key qualifications without unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy, and we’ll be able to review your application quickly!
How to prepare for a job interview at Luxury Leisure
✨Know the Company Inside Out
Before your interview, take some time to research Luxury Leisure Talarius and their Admiral Slots brand. Understand their values, mission, and what sets them apart in the gaming industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Night Relief Supervisor, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you can create a welcoming environment and handle any challenges that may arise during night shifts.
✨Demonstrate Leadership Potential
Since the role involves supervisory duties, be ready to discuss your leadership style. Think of situations where you've successfully led a team or resolved conflicts. Emphasise your ability to motivate others and maintain a positive atmosphere, especially during busy nights.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making under pressure. Practice responses to situations like handling difficult customers or ensuring compliance with gambling legislation. This will show that you're prepared for the realities of the job.
