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- Tasks: Support the manager and lead the team in a vibrant venue environment.
- Company: Join Admiral, a fun and rewarding workplace with growth opportunities.
- Benefits: Enjoy personal and professional development in a dynamic setting.
- Why this job: Be a key player in creating memorable experiences for customers.
- Qualifications: Strong customer service skills and supervisory experience preferred.
- Other info: Perfect for those looking to step up in their career journey.
The predicted salary is between 24000 - 30000 £ per year.
Our Assistant Managers are an essential part of our team. Supporting the manager in the day-to‑day running of a venue you will also act as venue manager in their absence (such as annual leave), and therefore may also closely communicate with our area management team to ensure the venue is held to our high and professional standards.
Responsibilities:
- Liaising with Area Management to ensure the venue is meeting its KPIs and being the best it can be in the absence of the Venue Manager.
- Delegate and support staff in their daily tasks.
- Encourage and drive business day‑to‑day, including during peak times and tournament days.
- Key holder duties (such as opening or closing a venue).
- Promoting our excellent offers, promotions and events.
- Providing refreshments and snacks to our customers.
- Recommending games and alternative machines to our customers, using product knowledge gained through training.
- Handling cash and providing customers with change.
Qualifications:
- Excellent customer service skills.
- Minimum of 3 years customer service experience.
- At least 1 year in a supervisory or management role (preferred).
Benefits:
Working for Admiral is rewarding, fun and delivers excellent opportunities to progress and develop both personally and professionally.
Assistant Managers in Maidstone employer: Luxury Leisure, Talarius Ltd
Contact Detail:
Luxury Leisure, Talarius Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Managers in Maidstone
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and management. We all know that confidence is key, so rehearse your answers and be ready to showcase your skills!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a managerial role. Make sure you look professional and approachable when you walk into that interview.
✨Tip Number 4
Follow up after your interview with a thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate why you’d be a perfect fit!
We think you need these skills to ace Assistant Managers in Maidstone
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Assistant Manager role. Mention how your experience aligns with our responsibilities and how you can contribute to our team.
Be Professional Yet Approachable: While we love a professional tone, don’t forget to let your personality shine through! We’re looking for someone who can connect with both staff and customers, so a friendly vibe in your application can go a long way.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Luxury Leisure, Talarius Ltd
✨Know Your Venue
Before the interview, do your homework on the venue you'll be managing. Familiarise yourself with its offerings, promotions, and any recent events. This will show your enthusiasm and help you discuss how you can contribute to its success.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to support and delegate tasks to staff. Prepare examples from your past experience where you've successfully led a team or handled a challenging situation. This will demonstrate your capability to step up in the absence of the Venue Manager.
✨Customer Service is Key
Highlight your customer service experience and how it aligns with the company's values. Be ready to share specific instances where you went above and beyond for a customer, as this role heavily relies on excellent service.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the venue's goals, team dynamics, and expectations for the Assistant Manager role. This shows your genuine interest and helps you assess if it's the right fit for you.