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- Tasks: Deliver top-notch customer service and promote exciting offers and events.
- Company: Vibrant venue with a fun atmosphere and a focus on teamwork.
- Benefits: Flexible hours, competitive pay, and extra £1.50 for late shifts.
- Why this job: Join a dynamic team and enhance your skills while having fun.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Perfect for students looking for part-time work with growth potential.
The predicted salary is between 10 - 12 £ per hour.
Hours per week: 16. Shift pattern: Monday and Saturday (12:00‑20:30) shifts to be covered, flexible to cover holidays and sickness when required. If working between the hours of 11 pm and 6 am, you will receive an additional £1.50 per hour.
By delivering excellent customer service, you will play an integral role in the day‑to‑day running of our venue. Once you have completed your training, you could be:
- Promoting our excellent offers, promotions and events.
- Providing refreshments and snacks to our customers.
- Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
- Handling cash and providing customers with change.
Customer Service Assistant in Folkestone employer: Luxury Leisure, Talarius Ltd
Contact Detail:
Luxury Leisure, Talarius Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Folkestone
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for their brand.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Customer Service Assistant. The more prepared you are, the more confident you'll feel during the interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Apply through our website! We want to see your application directly, and it makes it easier for us to keep track of your progress. Plus, it shows you're keen on joining our team!
We think you need these skills to ace Customer Service Assistant in Folkestone
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience you have in customer service and how it relates to the responsibilities mentioned in the job description.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Luxury Leisure, Talarius Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Customer Service Assistant. Familiarise yourself with the job description and think about how your skills align with promoting offers, handling cash, and providing excellent service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered outstanding customer service. Think about times when you resolved issues or went above and beyond for a customer, as this will demonstrate your ability to thrive in a customer-focused role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a difficult customer or promoting a new offer. Practise your responses to these scenarios, focusing on how you would handle them effectively while maintaining a positive attitude.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows your interest in the position and helps you gauge if it's the right fit for you.